Encanto Holidays from £1,257

Didn’t receive a gate code. Had difficulty with it during my stay. Pool area not relaxing. We were sight seeing in the area, but the place is not a place you would want to relax around.

Great hotel, especially if going to the stadium.

The check in process was very odd. A link was sent prior for pre-registration but it didn’t work. I had to go to the 3rd floor to check in. Once there the person asked if I completed registration and I shared the issue I had with the link and he proceeded to tell me it works so I showed him on my phone. He sent another link and I had to sit there and complete it instead of them checking me in like other hotels (not very welcoming). They never explained how the key fob worked so when I tried to leave my room is when I realized the door didn’t automatically close. I had to call to get instructions on how to work the fob and lock. That could be a safety issue. The room was very clean but a bit odd but it was only for 2 nights. Thankfully I was traveling alone because the bed is not conducive for 2 people. It’s convenient to the monorail and walking distance to the arena, which is where I was going. There’s a full size fridge, stove, dishwasher, washer and dryerin the room. The tv is small and in an odd spot but didn’t work but I was able to cast YouTube from my phone. If you need a place for a night or two not bad but I probably wouldn’t go back. The young lady who was at the front desk was extremely nice and helpful with recommendations for food and how to get around.

Everything was amazing. Just missed the retro pictures that were in the elevators

Food was excellent and staff couldn’t be friendly