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"Very close to station. Room was clean but curtains were dusty. On my second day I asked for my room to be cleaned but it never was. "

"Room was clean but not spotless. Felt like it needed updating. Very small space considering we booked the Superior Queen. The bathroom was also tiny, I’m only 5’4” but struggled in the shower to move. The bed was the softest mattress I’d ever slept on, caused me backache. Shops nearby are good, boots pharmacy and a Tesco express, alongside the theatre if you’ve booked a show. Parking nearby in Covent Garden so not far to walk to the hotel while carrying luggage. We requested extra towels and milk which were provided within minutes. All of the staff very polite and helpful with any questions. "

"Great location, fantastic room. Loved the bar area!"

"Best hotel I’ve stayed in whilst visiting London. Great room, fantastic breakfast and the most friendly team you could ever meet. "

"Good location, uninterested and dismissive staff."

"Convenient to St Pancras, very small room, but fine for a short stay."

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"There's a convenience store right down the street for any late-night meals needed, and the views of the Tower of London and the Tower Bridge are breathtaking! Will be staying here again."

"Internet was intermittent room was clean and slow in getting serviced but it’s a big hotel so that’s not unusual. Location was great for all of London attractions shows and even being back to Heathrow was a short walk to the tube and a very quiet train ride right into Heathrow … I’d definite stay there again "