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"A lovely welcome with friendly staff throughout the hotel. The rooms were tastefully decorated and well maintained."

"The downstairs areas are lovely, really spacious and nicely decorated but when I booked i booked a garden room, we arrived and there was scaffold on the front of the garden rooms which I paid extra for as it was our anniversary. I complained to the front desk to change rooms or be compensated. The man said it does say it on your email from Expedia…. It didnt! he dug around online and found a small ‘hidden’ paragraph which was not transparent at all when booking. I wouldn’t have booked the room for our anniversary if I had read that, which was nowhere to be seen when booking. Luckily someone else cancelled and they upgraded us to the city view bedroom. We felt the bedroom was a bit bland, cheap wardrobe and dressing table which didn’t look good in the high ceiling room, tatty ceiling paper peeling, pillows were lumpy/ hard, we just didn’t think how much we paid, reflected the bedroom. Would have liked an unopened bottle of water, but we did have a fruit plate, small chocolates and a card from the hotel wishing us a happy anniversary…. Very thoughtful."

"Very good hotel in the centre of things. Only spoiled slightly by minor things. Our only real complaint was that there was no bath robe or slippers in the room. Bizarre for a hotel with a pool and steam room/sauna facilities. It was also a shame that the 'tissues' in the room were literally pieces of toilet roll rather than nice absorbent tissues which you might expect in a good hotel."

"Wonderful break sitting in the lounge overlooking the river will definitely be staying again"

"Location is very good but my room was located at the bottom of a courtyard. The room had a glass wall facing the courtyard, leaving me with a choice of light or privacy, and no view."

"Upon arrival the staff were so accommodating when I needed to arrange an extra night and a taxi for the following morning. The room was perfect and having spoken to household staff re my extended stay they were once again accommodating. Breakfast can be a feast if you want it and well worth it! I would certainly recommend Z Hotel in Bath. Top marks from me and I will certainly use them again next time I'm down there for work. Well done Z Hotel in Bath 👏👏👏"

"Lovely clean large room, great bath to soak in, super comfy bed, a nice TV, many charging points to plug in your devices. The Staff are friendly and helpful, Breakfast was ok, Scrambled eggs are I would say being an experienced chef, made from liquid egg, sausages were nothing special, bacon and mushrooms were fine, nice croissants, some breakfast cereal, average breakfast, Our room was very clean ,smelled fresh, including the en suite toilet."

"Thorough introduction on arrival to property by Casey. The breakfast was perfect. Lovely choice of fruit, yogurt, cereals together with perfectly cooked breakfast. Would definitely book this venue again"

"The Royal Hotel has a couple of things going for it — it’s directly across the street from the train station AND it has a lift! A couple of things going against it — the WiFi reminded me of dial-up, glacially slow and iffy. Also, there doesn’t seem to be a way for a guest to set the room temp. Unless you count the tabletop plug-in fan? Staff were generally helpful, Tim at the front desk and the women working the breakfast room, too. LOCATION LOCATION LOCATION"