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Excellent hotel. Classic elegance. Attentive service. Great Location. Enough said.
What could be a better way of spending the Holiday season than at this hotel. We upgraded on the cheap to a suite with plenty of space and an epic view of the city and Coit tower. My compliments to the staff. This is truly city living
Stayed here for 3 nights to relax after a week of working in SF. Booked a Campton Suite as a treat and it was worth every penny. Perfect location for shopping around Union Square and taking the cable car to Pier 39 etc.
Great location and very nice room. The staff was exceptionally friendly and well trained. The location is ideal, near many SF points of interest. I highly recommend this hotel if price is not an issue.
We stayed in the older side of the building but had a nice view if union square. It was clean but of course old. It was also right next to the elevator but that did not bother us. AC did not seem to work but since it was cold it did not matter.
Hotel is very elegant but a little faded. The bed is one of the worst I have encountered in a major hotel. I mentioned it to the Concierge who notified housekeeping, who made modifications which helped.
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