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Actually only unpleasing thing was the super noisy AC. It was impossible to rest or watch TV, talk on the phone while it was on. If they just revise the HVAC system, the hotel will be pleasing or excellent for most of the customers.
The lobby was very elegant and fancy and the amenities in the room are almost complete (no tootbrush, however) but I do find that majority of western hotels doesn’t have complimentary toothbrush. My biggest complain would be the staffs. I called a day before my trip to ask for questions regarding ...
We had a great stay in the hotel. Very pleased with service provided. Hotel is centrally located and close to all major sights. I will definitely recommend it.
My WWII parents stayed at the Mark Hopkins in 1947 when my war bride mother arrived from Sydney, Australia. I had always wished to see for myself the inside of this hotel. It was charming, and the staff very helpful. George, the concierge, was especially helpful.
Room was pretty tiny. Bathroom was EXTREMELY SMALL. If your a bit on the bigger side you probably won't be able to fit into the space where they have the toilet.
The hotel was close to the BART, cable cars, and union square. The room was small and they were doing construction on its in house restaurant, but the staff was pleasant.
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