Title: citizenM San Francisco Union Square Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=69551553&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # citizenM San Francisco Union Square Travelers enjoy delicious breakfast options at this San Francisco hotel while staying connected with high-speed WiFi throughout their stay ## Photo gallery for citizenM San Francisco Union Square ![Daily buffet breakfast (USD 22 per person) - citizenM San Francisco Union Square (San Francisco)](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/w5519h4629x0y0-614e04d9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Room, 1 King Bed (High Floor) | Premium bedding, pillow-top beds, in-room safe, desk - citizenM San Francisco Union Square (San Francisco)](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/4835e3a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - citizenM San Francisco Union Square (San Francisco)](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/7b37a507.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - citizenM San Francisco Union Square (San Francisco)](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/1ab366ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - citizenM San Francisco Union Square (San Francisco)](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/cadb58e5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of San Francisco, citizenM San Francisco Union Square offers a modern urban retreat. Enjoy meals at canteenM, a 24-hour gym, and a business center. The hotel provides free WiFi and multilingual staff, praised by guests for the convenient location. ## Reviews 9.4 Exceptional ## Popular amenities - Free Wi-Fi - Air-conditioning - Business services £118 includes taxes & fees 31 Jan - 1 Feb ## Room options ### Check availability for these dates Tonight [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 3 of 3 rooms ### View all photos for Room, 1 King Bed ![Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/a8e1cc14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Air conditioning Fridge LED TV Premium bedding Pillow-top bed Private bathroom Hydromassage showerhead Eco-friendly toiletries - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (High Floor) ![Room, 1 King Bed (High Floor) | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/c39be3eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (High Floor) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Fridge LED TV Premium bedding Pillow-top bed Private bathroom Hydromassage showerhead Eco-friendly toiletries - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ![Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/70000000/69560000/69551600/69551553/9f405925.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ### Highlights Air conditioning Fridge LED TV Premium bedding Pillow-top bed Private bathroom Hydromassage showerhead Eco-friendly toiletries - 151 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Premium bedding, pillow-top beds, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/1600/1511/ec170239_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Inn At Union Square Union Square - Breakfast included - Free Wi-Fi - Business services - Housekeeping 9.2 Wonderful 1,001 reviews £102 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/San-Francisco-Hotels-Inn-At-Union-Square.h1511.Hotel-Information?chkin=2026-2-10&chkout=2026-2-11&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=e66f89f3-f944-49a8-bdf3-99fe783b97b9&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/913000/912982/bb3a0985_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Club Quarters Hotel in San Francisco Downtown San Francisco - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 2,941 reviews £91 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/San-Francisco-Hotels-Club-Quarters-Hotel-In-San-Francisco.h912982.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=e66f89f3-f944-49a8-bdf3-99fe783b97b9&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/22400/22303/e828523b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Galleria Park Hotel Downtown San Francisco - Pet-friendly - Restaurant - Air-conditioning - Gym 9.6 Exceptional 1,002 reviews £130 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/San-Francisco-Hotels-Galleria-Park-Hotel.h22303.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=e66f89f3-f944-49a8-bdf3-99fe783b97b9&top_cur=GBP) Ad ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/20000/10600/10538/5971a3e7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Golden Gateway by IHG Downtown San Francisco - 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Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 1,001 reviews £158 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/San-Francisco-Hotels-Harbor-Court-Hotel.h384.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=e66f89f3-f944-49a8-bdf3-99fe783b97b9&top_cur=GBP) Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/20000/15800/15769/a6ba3784.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Marker Union Square San Francisco Union Square - Pet-friendly - Restaurant - Air-conditioning - Gym 9.0 Wonderful 1,182 reviews £119 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/San-Francisco-Hotels-The-Marker-San-Francisco.h15769.Hotel-Information?chkin=2026-2-12&chkout=2026-2-13&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=e66f89f3-f944-49a8-bdf3-99fe783b97b9&top_cur=GBP) Ad ![3 bars/lounges](https://images.trvl-media.com/lodging/28000000/27120000/27110600/27110513/abad6cd0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Canopy by Hilton San Francisco SoMa Downtown San Francisco - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,002 reviews £153 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/San-Francisco-Hotels-Canopy-By-Hilton-San-Francisco-SoMa.h27110513.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=178305&destination=San Francisco (and vicinity)&destType=MARKET&latLong=37.7874,-122.4082&searchId=e66f89f3-f944-49a8-bdf3-99fe783b97b9&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-CitizenM-San-Francisco-Union-Square.h69551553.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-CitizenM-San-Francisco-Union-Square.h69551553.Hotel-Information) ## About the area Located in Union Square neighbourhood, citizenM San Francisco Union Square is connected to a railway/underground station. Palace Hotel and Golden Gate Bridge are notable landmarks, and the area's natural beauty can be seen at Golden Gate Park and San Francisco Bay. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. [Visit our San Francisco travel guide](https://www.expedia.co.uk/San-Francisco.dx178305) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.78580%2C-122.40744&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hNAufkevKZWb9Dmq0YquOvXsLjw=) 72 Ellis Street, San Francisco, CA, 94102 ### What's nearby - ![Union Square, San Francisco](https://images.trvl-media.com/place/553248635974882755/68710748-5a02-4618-a14f-5e8d21f50b8c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Union Square 2 min walk \- 0.1 miles - ![San Francisco](https://images.trvl-media.com/place/502553/71c389a2-d8c1-4356-bba9-bc61dd5ed0e9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Moscone Convention Center 10 min walk \- 0.5 miles - Westin St Francis Hotel Glass Elevators 3 min walk \- 0.2 miles - Warfield Theatre 7 min walk \- 0.4 miles - Palace Hotel 7 min walk \- 0.4 miles ### Getting around - Market St & 4th St Stop 2 min walk - San Francisco Station 19 min walk - San Francisco International Airport (SFO) 30 min drive ### Restaurants - Starbucks 2 min walk - Burger King 1 min walk - Kin Khao 2 min walk - John's Grill 1 min walk - Caffé Central 2 min walk ## About this property ### citizenM San Francisco Union Square Upscale hotel near Moscone Convention Center Near Union Square and Palace Hotel, citizenM San Francisco Union Square provides a coffee shop/cafe, a 24-hour gym and a 24-hour business centre. Be sure to enjoy a meal at canteenM, the on-site restaurant. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a bar are available to all guests. Other perks include: - Buffet breakfast (surcharge), express check-out and express check-in - Coffee/tea in reception, a 24-hour front desk and a water dispenser - A front desk safe, a lift and smoke-free property - Guest reviews give top marks for the breakfast, helpful staff and location Room features All 195 rooms have comforts, such as premium bedding and iPads, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property. Extra conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with hydromassage showers and eco-friendly toiletries - LED TVs with cable channels - Wardrobes/cupboards, fridges and heating ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/1000000/30000/23500/23406/b53af55a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nikko San Francisco Union Square - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 2,719 reviews £174 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=23406&PinnedHotelID=23406&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/2000000/1520000/1516000/1515923/72e31d9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orchard Garden Hotel Downtown San Francisco - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.6 Exceptional 1,002 reviews £115 includes taxes & fees 1 Mar - 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Restaurant - Air-conditioning - Gym - Breakfast available 9.0 Wonderful 1,001 reviews £463 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=24540&PinnedHotelID=24540&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/20000/15800/15769/a6ba3784.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Marker Union Square San Francisco Union Square - Pet-friendly - Restaurant - Air-conditioning - Gym 9.0 Wonderful 1,182 reviews £119 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=15769&PinnedHotelID=15769&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/1000000/230000/225900/225819/b5cc10dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Zelos San Francisco Downtown San Francisco - Pet-friendly - Restaurant - Air-conditioning - Gym 9.0 Wonderful 1,130 reviews £165 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=225819&PinnedHotelID=225819&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/1000000/570000/564900/564858/f1b3967b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orchard Hotel Union Square - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.6 Exceptional 1,000 reviews £114 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=564858&PinnedHotelID=564858&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/30000/20600/20547/944f985c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chancellor Hotel on Union Square Union Square - Free Wi-Fi - Business services - Bar - Laundry room 9.4 Exceptional 3,175 reviews £99 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=20547&PinnedHotelID=20547&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/1600/1511/dd6a8571.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Inn At Union Square Union Square - Breakfast included - Free Wi-Fi - Business services - Housekeeping 9.2 Wonderful 1,001 reviews £102 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=1511&PinnedHotelID=1511&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=69551553&PinnedHotelID=69551553&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=69551553,23406,1515923,15254,21073) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transport - No on-site parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - canteenM ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Safe at front desk - Water dispenser ### Guest services - Housekeeping on request - Multilingual staff ### Business services - 24-hour business centre - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar in shower - Lever door handles - Lift (107 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (78 centimetre high) - Wheelchair-accessible restaurant ### More - 1 building - 9 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Built in 2021 - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Smoke-free property ## Room amenities ### Bedroom - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - IPad - IPod dock - LED TV with cable channels ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Mobile key entry - Phone - Recycling - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability Late check-out fee: USD 69 Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property Guests are recommended to download the property's CitizenM mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 22 per person - Late check-out fee: USD 69 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available On-site parties or group events are strictly prohibited Long-term renters welcome This property uses wind energy, plus eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is not required for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as citizenM San Francisco Union Square Hotel citizenM San Francisco Union Square San Francisco citizenM San Francisco Union Square Hotel San Francisco ## Frequently asked questions ### Is citizenM San Francisco Union Square pet-friendly? ### How much does it cost to stay at citizenM San Francisco Union Square? ### How much is parking at citizenM San Francisco Union Square? ### What time is check-in at citizenM San Francisco Union Square? ### What time is check-out at citizenM San Francisco Union Square? ### Where is citizenM San Francisco Union Square located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## citizenM San Francisco Union Square Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Amenities ### 9.6 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 1,142 8 - Good 216 6 - Okay 47 4 - Poor 22 2 - Terrible 17 ## Reviews ### 10/10 Excellent #### Hunter 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location! ##### Hunter Stayed 4 nights in Jan 2026 ### 8/10 Good #### Grace 8 Jan 2026 Liked: Cleanliness, property conditions & facilities Rooms were good, fast elevator, friendly staff. ##### Grace Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Omar 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Another great stay at CitizenM. I love everything about this hotel. The rooms, staff, location and food. ##### Omar Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Christie 21 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Wonderful, minimalist hotel. Just what you need without the extras and needless price tag. Amazing location and super friendly staff. ##### Christie Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Arlindo 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service, great room!! ##### Arlindo Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Todd 8 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. ##### Todd Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Paul 6 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very modern and energetic hotel with great staff and atmosphere. The lobby lounge is fun. ##### Paul Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Ana 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Enjoyed our stay staff was friendly and helpful! Location was perfect! ##### Ana Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Sobhan 28 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room and service was great ##### Sobhan Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Estela 26 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Just a perfect stay. Clean room, comfortable bed, amazing shower!! ##### Estela Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Diana 27 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities 10/10 great stay! I would come back again and would definitely recommend for solo travelers. The room was clean, comfortable and very modern. The hair dryer was also a nice surprise since it was more modern than most hotels tend to use. The staff was very friendly and helpful! I always looked forward to coming back to my room at the end of the night. ##### Diana Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Sean 26 Nov 2025 central location close to transit and shopping, friendly staff, clean room. ##### Sean Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Keaton 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, great location ##### Keaton Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Carla A 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room and staff were FABULOUS ##### Carla A Stayed 3 nights in Dec 2025 ### 8/10 Good #### Abdul Qahar 13 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic experience as far as the property and its staff is concerned. Dropping one star only because the periphery has significant number of homeless people especially in the night which can at time feel unsafe. Very friendly and supportive staff overall! ##### Abdul Qahar Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Kathleen 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff, fun environment, super clean rooms with quiet temperature control. Great location and convenient parking right next door ##### Kathleen Stayed 1 night in Nov 2025 ### 10/10 Excellent #### AYAKA 4 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities The hotel has a great location, close to BART stations and Muni stops, making it easy to get around the city. Supermarkets and shopping centers are also nearby, so shopping on foot was convenient. The staff were very friendly and helpful during check-in and check-out. They even offered to store my luggage before I asked. The room was clean, and I could control the air conditioning, TV, and housekeeping requests using a tablet, which was very convenient. ##### AYAKA Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Salmah Ahmed Negash Haile 13 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Welcoming and Friendly staff ! ##### Salmah Ahmed Negash Haile Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Cathleen 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel to stay at! My husband and I stayed here for 4 days. Enjoyed the staff, the rooms, the breakfast, the roof space view. ##### Cathleen Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Will 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super clean and cozy! Would def stay here again :) ##### Will Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Matthew 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Brilliant staff, lovely breakfast, big bed and perfect pillows! ##### Matthew Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Amela 24 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Our stay was excellent! Room was clean, quiet and we had the best view of the city. Cafe latte was the best that I ever had!!! Staff is super friendly. Would definitely stay there when visiting SF> ##### Amela Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Lourdes 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities It’s great for a couple or an individual business trip because rooms are great but very small. Like an indoor cabin in a cruise . But super comfortable, trendy, modern with all the tech gadgets. Great location, Easy access to train station, fisherman’s trolley, union square is right behind . Security too.. I will definitely give it a 10/10 and would stay again ##### Lourdes Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Dianne 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location on a quiet street in SF. Staff was amaaaazzzzing! ##### Dianne Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Syamsul 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and nice amenities! ##### Syamsul Stayed 3 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [The Viv Hotel, Anaheim, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Anaheim-Hotels-The-Viv-Hotel.h50907370.Hotel-Information) > > [Club Quarters Hotel in San Francisco](https://www.expedia.co.uk/San-Francisco-Hotels-Club-Quarters-Hotel-In-San-Francisco.h912982.Hotel-Information) > > [The Prospect Hollywood](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Whitley-Hollywood.h42644328.Hotel-Information) > > [The Hoxton Downtown LA](https://www.expedia.co.uk/Los-Angeles-Hotels-THE-Hoxton-Downtown-LA.h36712437.Hotel-Information) > > [Disneyland Hotel](https://www.expedia.co.uk/Anaheim-Hotels-Disneyland-Hotel.h15276.Hotel-Information) > > [ The Hollywood Franklin Hotel near Universal Studios](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Adler-A-Hollywood-Hills-Hotel.h9761.Hotel-Information) > > [Alma San Diego Downtown, a Tribute Portfolio Hotel](https://www.expedia.co.uk/San-Diego-Hotels-Alma-San-Diego-Downtown.h2133509.Hotel-Information) > > [The Metro Hotel](https://www.expedia.co.uk/San-Francisco-Hotels-The-Metro-Hotel.h69680556.Hotel-Information) > > [Lemon Tree Inn](https://www.expedia.co.uk/Santa-Barbara-Hotels-Lemon-Tree-Inn.h966170.Hotel-Information) > > [Bide-A-Wee Inn](https://www.expedia.co.uk/Monterey-Hotels-Bide-A-Wee-Inn.h3520260.Hotel-Information) > > [The Laurel Inn, part of JdV by Hyatt](https://www.expedia.co.uk/San-Francisco-Hotels-The-Laurel-Inn.h521553.Hotel-Information) > > [Basecamp South Lake Tahoe](https://www.expedia.co.uk/Lake-Tahoe-Hotels-Basecamp-South-Lake-Tahoe.h1086847.Hotel-Information) > > [Hotel Caza Fisherman's Wharf](https://www.expedia.co.uk/San-Francisco-Hotels-Hotel-Caza.h38249309.Hotel-Information) > > [Disney's Grand Californian Hotel and Spa](https://www.expedia.co.uk/Anaheim-Hotels-Disneys-Grand-Californian-Hotel-And-Spa.h692655.Hotel-Information) > > [Sonesta ES Suites San Francisco Airport Oyster Point Waterfront](https://www.expedia.co.uk/San-Francisco-Hotels-Sonesta-ES-Suites-San-Francisco-Airport-Oyster-Point.h524164.Hotel-Information) > > [Kimpton Alton Fisherman's Wharf by IHG](https://www.expedia.co.uk/San-Francisco-Hotels-Kimpton-Alton-Hotel-Fishermans-Wharf.h1047.Hotel-Information) > > [Argonaut Hotel](https://www.expedia.co.uk/San-Francisco-Hotels-Argonaut-Hotel-A-Noble-House-Hotel.h915510.Hotel-Information) > > [Hyatt Vacation Club at The Welk, San Diego Area](https://www.expedia.co.uk/Escondido-Hotels-Hyatt-Vacation-Club-At-The-Welk.h59916.Hotel-Information) > > [Casa Loma Beach Hotel (formerly The Inn at Laguna Beach)](https://www.expedia.co.uk/Laguna-Beach-Hotels-Inn-At-Laguna-Beach.h7446.Hotel-Information) > > [Premier Inn & Suites](https://www.expedia.co.uk/Oakland-Hotels-Premier-Inn-Suites.h98374288.Hotel-Information) > > [Hotel Riu Plaza Fisherman's Wharf](https://www.expedia.co.uk/San-Francisco-Hotels-Hotel-Riu-Plaza-Fishermans-Wharf.h24625.Hotel-Information) > > [Hotel Zelos San Francisco](https://www.expedia.co.uk/San-Francisco-Hotels-Hotel-Zelos-San-Francisco.h225819.Hotel-Information) > > [Corque Hotel, Solvang, A Tribute Portfolio Hotel](https://www.expedia.co.uk/Santa-Barbara-Hotels-Hotel-Corque.h67460.Hotel-Information) > > [CCBC Resort Hotel - A Gay Men's Resort](https://www.expedia.co.uk/Palm-Springs-Hotels-CCBC-Resort-Hotel-A-Gay-Mens-Resort.h1654482.Hotel-Information) > > [Magic Castle Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-Magic-Castle-Hotel.h27297.Hotel-Information) > > [The Beverly Hills Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Beverly-Hills-Hotel-Dorchester-Collection.h12057.Hotel-Information) > > [Pixar Place Hotel](https://www.expedia.co.uk/Anaheim-Hotels-Disneys-Paradise-Pier-Hotel.h9503.Hotel-Information) > > [Palihouse West Hollywood at Beverly Hills](https://www.expedia.co.uk/Los-Angeles-Hotels-Palihouse-West-Hollywood.h13072.Hotel-Information) > > [The Catrina Hotel](https://www.expedia.co.uk/San-Francisco-Hotels-The-Catrina-Hotel-By-Kasa.h71946029.Hotel-Information) ---