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Reviews of Solera Tulum with Pool

2.5 out of 5
Solera Tulum with Pool
Av. 10 Sur entre calle s/n, y calle 10 sur, lote 8 region 12, Tulum, QROO

Reviews

9.8

Exceptional

Rating 10 - Excellent. 13 out of 15 reviews" "
Rating 8 - Good. 2 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The swimming pool was nice and looked like a cenote. Good coffee:)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. It was our unofficial honeymoon. (Common law) the owners are great, rooms are pretty big and the pool was relaxing. Cleaning service for our room wasnt the best, but everything else made up for it. We rented a car to get around town and site see. Highly reccommend renting a car if you stay. It is a walk into town, and cabs are pricy❤ we would stay here again
Stayed 7 nights in Oct 2019
Response from Clementina on 7 Nov 2019
Thank you so much for your kind words and help us get better. Regards. Clementina

10/10 Excellent

Carolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am counting the days to return to Solera. The hotel is excellent. Modern. Clean. The rooms are spacious. Beds very comfortable. Bathrooms are modern and clean and has cold and hot water. The pool is magical. The hotel is safe and the dining area is fresh and comfortable. Clementina greeted me at my arrival. She couldn’t be more sweet and professional. I loved her. Jesusito in management was always available for anything I needed. Very courteous. Any in the Kitchen kept a smile all the time and was sure to keep the hotel area and the rooms are clean. Breakfast was free delicious fruit with bread and fresh juices, the Wi-Fi work perfectly there was Wi-Fi throughout the property, and fans in the common area which keep the area fresh. Kitchen kept a smile all the time and was sure to keep the hotel area and the rooms clean. Breakfast was free delicious fruit with bread and fresh juices, the Wi-Fi worked perfectly there was Wi-Fi throughout the property, and fans in the common area which kept the area fresh. They have easy access to delivery systems for food of every kind. The Owner of the property was always around, the most sweet, courteous, professional person ever. He made sure that all the guests were enjoying their stay including myself. I truly feel like I have a second home in to loom insul owner of the property was always around, the most sweet, courteous, professional person ever. I truly feel like I have a second home In Solera Tulum!
Stayed 3 nights in Jul 2019
Response from Clementina on 19 Jul 2019
Caro!! Te extrañamos! Obvio que tene suna casa en Tulum. Ya eres parte de la familia. Abrazo enorme! Clementina

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
Hotel is small but cozy and has a pretty pool area, yet not the best setup if you intend to lay on a chair/towel and get some tan, more functional as a splash/lap pool. Staff was very friendly and helpful. Location is a bit out of the way from the center of town and from the beach side but it does make for a nice work out when cycling out with one of the hotels bikes-for-rent so you don't feel guilty of all the yummy local food eaten :)
Stayed 1 night in Feb 2019
Response from Erwin on 4 Apr 2019
Thank you very much for choosing Solera Hotel and thanks for your comments, regards... Erwin Frias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazinh
Stayed 2 nights in Dec 2018
Response from Solera Hotel on 2 Jan 2019
My home is your home, glad that you were confortable, regards… Erwin Frias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tulum
Great location!
Stayed 1 night in Dec 2018
Response from Erwin Frias on 28 Dec 2018
Thanks for staying with us...

10/10 Excellent

Dominic, Elizabethtown, KY

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, Great service. Owner on property and gives personal attention to all guests. Mattress was just like my latex mattress at home AWESOME! Pool clean and open all the time. New Bicycles for your use and a large number of them. Small quiet boutique 8 room complex. Parking in front of building free, WiFi free, nice refrigerator in room. New property with nice a/c units. Minutes from down town on bike or car.
Stayed 5 nights in Sep 2018
Response from Dekalands on 18 Sept 2018
Dominic, it was a pleasure to meet you guys, i hope i can see you again in the future, remember this is your home, regards… Erwin Frias

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto ❤️ definitivamente vuelo me encanto la atmósfera realmente te desconectas, las habitaciónes muy amplias, muy bien equipadas con aire acondicionado, ventilador, smart tv, refrigerador, el desayuno incluído muy rico que es fruta, jugo de naranja natural, te preparan huevos al gusto y tienen maquina de expreso para el cafesito. El dueño del hotel nuy amable nos recomendo lugares los cuales visitamos todos y nos encantaron, este hotel merece la pena visitar, lo recomiendo ampliamente
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super hôtel, hôte très gentil et pleins de conseils précieux je recommande
Stayed 3 nights in Jan 2020

10/10 Excellent

SILVIA CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Clementina on 12 Nov 2019
Muchas gracias! Saludos! Clementina :)

10/10 Excellent

David, Santiago de Chile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar increible! La decoracion pensada en todos sus detalles. Cuenta con piscina pars uso las 24 horas. El personal es miy amable y la habitación muy acogedora.
Stayed 2 nights in Sep 2019
Response from Solera on 26 Sept 2019
Muchas gracias David! Esperamos regreses pronto!. Saludos. Clementina

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Sep 2019
Response from Solera on 26 Sept 2019
Gracias! Saludos!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
Magnifique séjour dans ce petit hôtel à l'écart de l'agitation de Tulum. Petit havre de paix et de repos. Super accueil et petit déjeuner compris
Stayed 2 nights in Mar 2019
Response from Erwin Frias on 24 Mar 2019
Thank you very much, it was a pleasure to have you at Solera, regards... Erwin Frias

8/10 Good

Eduardi, Chetumal, Q. Roo.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable, alejado del suburbio.
Un Hotel muy agradable, las instalaciones muy bonitas, los cuartos muy espaciosos y bastante cómodos; el desayuno de cortesía es muy bueno, muy saludable y el personal de lo más amable que me ha tocado. Sin duda es un hotel que recomiendo, pues es muy barato con respecto a lo que ofrece.
Stayed 1 night in Jul 2018
Response from Sabyna Domingos on 28 Jul 2018
Muchas gracias por sus comentarios, en nombre de todo el equipo de SOLERA TULUM le damos las GRACIAS!!! Un cordial saludo!