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"One night stay back in Tokyo before our international flight the next day. Organised a late check out which was helpful. Amazing location and views."

"Great hotel, close to the station. Has everything you need. Spacious rooms and amazing food. "

"Great base for Tokyo - staff lovely and very helpful"

"The property was an easy walk to the station; the staff were very helpful and the room was very clean"

"I always stay at the Richmond in Sumida across from Skytree every time I’m in Tokyo. The location is very convenient for shopping, restaurants, and transportation. I’ve always been treated with respect and courtesy and the rooms are well maintained and comfortable. "

"Large old style charm hotel. Very classy foyer and the staff incredibly professional. A quick thank you to Tobori-san at checkin. Not only did he acknowledge that I am a Gold Member of Hotels.com, he upgraded us to a higher & better room and extended our checkout to 2pm. ArigatogozimasuTobori-san"

"The hotel is clean and very close to Shinjuku station - about 4-5 minutes walking. Very convenient for traveling in Tokyo. Staff helped us in many matters. Laundry and drying machines in 4 floors. Breakfast was good with western and Japanese food but can be improved. Rooms are very small. Difficult to move from one side to the other when 2 suitcases are open. If you come 10 minutes before the end of the breakfast, the staff treats you in a very unpleasant way and almost convince you not to eat....

"Excellent of all"

"Great location. Friendly stuffs!"

"I loved the area of this hotel. It was confusing finding, but that’s because it’s inside of building. It’s great if you are staying within Tokyo areas and shopping districts. "