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"Staff are excellent "

"Really nice staff."

"Lovely hotel, restaurant staff & food top notch. Reception staff a bit iffy (depends who’s on, some good, one not so good).. but overall didn’t spoil our stay. Bathroom looked a bit tired. No bath robe, which I would expect in a hotel of this calibre. Went to a friend’s wedding. The hotel was close. Dog friendly. And made it easy to enjoy the wedding. I would recommend this hotel "

"Great"

"great hotel with cost effetive EV charging"

"The check in staff was welcoming and very helpful! They were personable and very friendly. They gave us dining advice, tourist info, asked about our trip, told us fun local stories, and helped us book an extra night. "

"It had a great shower, excellent staff and a good breakfast. Very nice property"

"The reception were very helpful with finding a suitable room for us as my husband has reduced mobility . Amelia was a lovely , waitress . Staff were so pleasant , room in main building spacious with a pretty view. Buffet breakfast was very good and gardens are beautiful . Terrace outside is gorgeous in the sunshine . "

"This hotel provided me with a fantastically located place to stay whilst attending a nearby wedding. Situated within a gorgeous looking building the hotel makes use of its period features without giving a dated impression. The room I stayed in was spotless and had everything I needed to make my stay as comfortable as possible. Being in the city centre was also another major positive as it meant I could arrive into Hereford by train and walk to the hotel. Hotel staff were also unendingly polite and facilitated a frictionless check-in despite the time of night I got there. I would 100% stay here again if I find myself in need of a hotel room in Hereford."