The New County Hotel

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Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of The New County Hotel

The New County Hotel

3.0 star property

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
44 Southgate Street, Gloucester, England, GL1 2DR

Explore the area

  • Popular LocationSoldiers of Gloucestershire Museum3 min walk
  • Popular LocationGloucester Docks5 min walk
  • Popular LocationGloucester Cathedral6 min walk
  • AirportGloucester (GLO-Gloucestershire)18 min drive

Choose dates to view prices

About this area


The New County Hotel is located in Gloucester. BattleSports Glos and The International Centre for Birds of Prey are local attractions and those in the mood for shopping can visit Gloucester Docks and Gloucester Quays. St. Mary's Kempley and Slimbridge Wildfowl and Wetlands Centre are also worth visiting.

What's nearby

  • Gloucester Waterways Museum - 1 min walk
  • Soldiers of Gloucestershire Museum - 3 min walk
  • City Museum - 4 min walk
  • Gloucester Docks - 5 min walk
  • Gloucester Cathedral - 6 min walk

Getting around

  • Gloucester Station - 10 min walk


  • The New Inn - 2 min walk
  • Peppers - 3 min walk
  • The Crow's Nest - 3 min walk
  • The Sword - 3 min walk
  • Hubble Bubble Coffee House - 4 min walk

About this property

The New County Hotel

3-star hotel, walk to Gloucester Docks
A bar/lounge, a 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel. All 75 rooms offer free WiFi, coffee makers and flat-screen TVs with cable channels. Hairdryers and showers are also available to guests.
The New County Hotel offers 75 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking available (GBP 6 per day)

Food and drink

  • 1 bar


  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English


  • Smoke-free property

Room amenities


  • Bed sheets
  • Heating


  • Hairdryer
  • Shower
  • Towels


  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

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Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: GBP 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

New County Hotel Gloucester
New County Hotel
New County Gloucester
New County Hotel Gloucester
The New County Hotel Hotel
The New County Hotel Gloucester
The New County Hotel Hotel Gloucester

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 46 out of 154 reviews
5 - Excellent 30%
Rating 4 - Good. 54 out of 154 reviews
4 - Good 35%
Rating 3 - Okay. 18 out of 154 reviews
3 - Okay 12%
Rating 2 - Poor. 19 out of 154 reviews
2 - Poor 12%
Rating 1 - Terrible. 17 out of 154 reviews
1 - Terrible 11%




Staff & service




Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 6. Do not stay here. Room small, dirty, smelt of cigarettes. Toilet seat falling off. I requested another room. Again room tired grubby, head grease all over wall at head of bed, toilrt seat sticky and sliding off. Decided not to stay as rooms made you feel dirty.
Stayed 1 night in Oct 2021

3/5 Okay

Stayed 1 night in Oct 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and very close to centre. Recommned.
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room included a microwave and crockery/cutlery. Whilst we did not use this would be useful for travellers wanting to eat in their room. There was a significant issue with the hallway door leading to the door to our room. The door had a sign at head height saying "Warning mind the step". However the step was hidden by being carpeted from the hallway and was a step up. The result was me falling through the door as i tripped up the step with all our luggage and grazing and bruising my knees and hands. I reported this to reception straight away with a suggestion that the area needed better signage and the step itself have black and yellow chevron tape so it could be clearly seen. The response from reception was that the sign was the minimum required by law and then proceeded to add another paper sign on the door saying the same as the fixed sign by the door. We went out for the evening and returned around 9.30pm and whilst sat in our room heard a large thud and found an elderly lady had fallen in the same way and same place as myself. Their room was next door to ours (we were in C3 and C2 was next door. The woman who fell was carrying a glass vase when she fell so could have been badly injured. We checked the couple were ok and I again raised the issue with reception that a second fall in the same place had happened in one night and that the signage needed adjusted as a matter of urgency. I suspect this has happened before but people too embarrassed to report!
Stayed 1 night in Sep 2021