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"Lovely check-in staff, delicious warm cookie on arrival and an ice cream in a heatwave was most welcome. The room was spotless and such a comfortable bed. I wouldn't hesitate to use this hotel again and recommend to others. "

"Nice hotel, friendly staff, small room (sold as such) but had everything I needed, comfortable bed…but could’ve done with air con!"

"The staff was very helpful and friendly. The room was clean, and the air conditioning was great. The shower had great temperature and water pressure. The breakfast buffet was also very good and had many options for food / beverages. The location was very close to the train station, and about a 15 minute walk from city centre. Would definitely stay here again. "

"Fantastic addition to the university campus. Convenient location and friendly atmospher. Good value too. "

"As expected, clean, great service, quiet. Compliments to the breakfast staff. With a family member who cannot eat Gluten or dairy, and usually stays away from buffet and hotel breakfasts, we were pleased to find a separate area for gluten free cereal and toast, with a dedicated toaster. Variety or dairy free milk, and the chef serving the cooked breakfast was able to immediately and knowledgeably point out the gluten free options. Reassuring and made for a worry free morning."

"The receptionists at the hotel made us feel very welcome, even as we entered the premises. This was followed by being allocated a beautiful room and great breakfast and service from the staff. Quite frankly the service was faultless and i look forward to using the Park Plaza again."

"Great hotel Enjoyed the pool and jacuzzi Lovely reasonably priced evening meal and a fab breakfast Toiletries fab 2 mins from theatre"

"After two and a half weeks on the road Hart's was a breath of fresh air for my last night away from home. All the staff were great and the hotel is lovely. I especially enjoyed a quiet drink in the garden after dinner. Dinner and breakfast were great, expensive but, the quality of the food and the cooking justify's the cost. The only very minor issue is the lack of air conditioning in the room so it was on the warm side. However, I stayed during the tail end of a heat wave. I'm assuming that with normal UK temperatures everything would be OK. I would stay again without hesitation."

"Easy check in/out, fresh water available in lobby, polite and helpful staff."