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Overview of pentahotel Derby

Photo gallery

Bar
Hypo-allergenic bedding, Select Comfort beds, desk, laptop workspace
Hypo-allergenic bedding, Select Comfort beds, desk, laptop workspace
Hypo-allergenic bedding, Select Comfort beds, desk, laptop workspace
Hypo-allergenic bedding, Select Comfort beds, desk, laptop workspace

pentahotel Derby

4 out of 5

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationPride Park Stadium10 min walk
    Popular LocationDerby Arena14 min walk
    Popular Locationintu Derby2 min drive
    AirportEast Midlands (EMA)25 min drive

Choose dates to view prices

  • Room (penta PlayerPad)

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 1 King Bed OR 1 Single Bed
    More detailsRoom (penta PlayerPad)
  • Standard Room (Penta)

    4.7/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 3
    • 1 King Bed OR 1 Single Bed
    More detailsStandard Room (Penta)
  • Room (Penta Plus)

    3.6/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 1 King Bed OR 1 Single Bed
    More detailsRoom (Penta Plus)

About this area

Derby

Located in Derby, pentahotel Derby is on the Strip and near a train station. Derby Theatre and Derby Museum and Art Gallery are cultural highlights, and some of the area's notable landmarks include Derby Cathedral and Kedleston Hall. Looking to enjoy an event or a match? See what's going on at Pride Park Stadium or Derbyshire County Cricket Club. Spend some time exploring the area's activities, including golf lessons and outlet shopping.
Popular Location

What's nearby

  • Pride Park Stadium - 10 min walk
  • Derby Arena - 14 min walk
  • Quad - 17 min walk
  • Derby Theatre - 2 min drive
  • intu Derby - 2 min drive

Getting around

  • Derby Midland Station - 7 min drive
  • AirportEast Midlands (EMA) - 25 min drive

Restaurants

  • Pentahotel Restaurant — 1 min walk
  • Pentahotel Bar — 1 min walk
  • The Engine Shed Restaurant - 5 min walk
  • Antibo - 8 min walk
  • Shalimar Gold - 9 min walk
View in a map

About this property

pentahotel Derby

4-star Derby hotel in Pride Park, near Pride Park Stadium
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a sauna and self parking. All 112 rooms provide conveniences such as sitting areas and electric kettles, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Other amenities available to guests include Select Comfort, 24-hour room service and first-run films. Housekeeping is available on request.
Pentahotel Derby offers 112 forms of accommodation with designer toiletries and a hairdryer. This accommodation offers separate sitting areas. Beds feature Select Comfort mattresses. 42-inch Flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Guests aged under 12 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (GBP 5.00 per day)
  • Uncovered extended parking on site (GBP 63 per week)
  • On-site parking is wheelchair accessible
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 15 for adults and GBP 7.5 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Bike parking
  • Billiards/pool table
  • Sauna

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Access to nearby indoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Braille signage
  • Hand-held showerhead
  • In-room accessibility
  • Roll-in shower
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Fireplace in reception
  • Renovated entire property – January 2015

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Select comfort bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • First-run films
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Separate sitting area

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20, per pet, per stay, plus a deposit of GBP 20.00 per stay
2 per room (up to 110 lbs/50 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15 for adults and GBP 7.5 for children (approximately)
  • Uncovered self-parking fee: GBP 5.00 per day
  • Uncovered extended parking fee: GBP 63 per week
  • Pet deposit: GBP 20.00 per stay
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
Tax ID - GB902661347
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Air conditioning is not provided
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a smoke detector

We should mention

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 12 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Derby Encore
Derby Ramada
Derby Ramada Encore
Encore Derby
Encore Ramada Derby
Ramada Derby Encore
Ramada Encore Derby
Ramada Encore Hotel Derby
pentahotel Derby Hotel
pentahotel Derby
Ramada Encore Derby Hotel Derby
pentahotel Derby Hotel
pentahotel Derby Derby
pentahotel Derby Hotel Derby
Ramada Encore Derby Hotel Derby

Frequently asked questions

Can I cancel my reservation for free at pentahotel Derby and receive a full refund?
Yes, pentahotel Derby offers free cancellation on select room rates, because flexibility matters! Please refer to pentahotel Derby cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at pentahotel Derby?
As of 25 Jan 2021, prices found for a 1-night stay for 2 adults at pentahotel Derby on 4 Feb 2021 start from £44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is pentahotel Derby pet-friendly?
Yes, pentahotel Derby allows pets (limit 2 per room) with a maximum weight of up to 50 kg per pet. There's a deposit of GBP 20.00 per stay and a fee of GBP 20 per pet, per stay.
How much is parking at pentahotel Derby?
Self-parking is available for GBP 5.00 per day. Extended parking is available for GBP 63 per week.
What time is check-in at pentahotel Derby?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at pentahotel Derby?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is pentahotel Derby located?
Located in Pride Park, this hotel is within 1 mi (2 km) of Pride Park Stadium and Derby Theatre. Derby Cathedral and intu Derby are also within 2 mi (3 km).
4.0
Very good
Rating 5 - Excellent. 240 out of 598 reviews
5 - Excellent 40%
Rating 4 - Good. 225 out of 598 reviews
4 - Good 38%
Rating 3 - Okay. 78 out of 598 reviews
3 - Okay 13%
Rating 2 - Poor. 31 out of 598 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 598 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were rude and very unwelcoming. The room didn’t seem to have been cleaned well, we kept finding hairs everywhere that most definitely didn’t belong to us. The bed was uncomfortable with very inadequate pillows and we were kept awake most of the night by other guests being extremely loud.
Stayed 2 nights in Oct 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good staff are a credit Max always above and beyond to help Jack the same all make difficult times as best as they can be
Stayed 1 night in Sep 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Room comfort
Penta hotel
Helpful staff actually rang me prior to our stay to ask if we needed a cot for our baby which was nice and cot was comfy, unfortunately the main bed wasn't as mattress was hard and pillows were as flat as pancakes.
Stayed 2 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Very friendly staff, hotel room pleasant and very nice bar area. Would definitely stay again.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

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