Find Family-Friendly Hotels in Sutton Hill

"We went fairly late at about 11pm and were charged £5 extra to park at the hotel. Car park quite shoddy with some work being done. We had to leave early Saturday at 8.15am next morning …put your card in the basket. The property was rated £49 on the Thursday for Friday stay then on the Friday we decided to stay it was rated £59 so quite disappointed considering it was probably worth less. The room was small and towel only for one supplied. "

"Very clean property, staff excellent and friendly and Spa nice and relaxed "

"Breakfast was superb, "

"Typical city centre hotel, built for busiess travellers. The hotel looks a little tires and is in need of redecoration. There is a privaye gym/leisure centre wihin the hotel, that menat that there was a lot of fottfall in that area, which wasn't idea; when trying to get to your room, and there wasa big smell of cholrine and sweat. Breakfast was not included, but I was happy to pay extra, and was good value and tasty. Whatr was not impressive was the surly attitude of a male member of staff who seemed more interested in gossiping with his colleagues than providing a poite service to guests."

"This was a great place to stay, rooms clean and tidy, breakfast was exceptional staff will help with anything you ask. will stay there again "

"Breakfast was very basic"

"Not really"

"Staff were amazing . Arrived late at night , alone with my young daughter . They helped me check in and even managed to make a hot chocolate which wasn’t on the menu (using ice cream sauce and hot milk) . They made the hotel friendly and relaxing . We will be back ."

"The hotel is decent but the staff response time was not good. Breakfast was good here. The wi-fi was not working at all. Overall the hotel is okay yo staff at but the service and amenties need upgrading."