"spacious apartment near to restaurants and shops. "
the hotel staff were helpful and happy to give advice. the breakfast buffet had a wide range of food and of good quality. the apartment was spacious and clean and had reasonable cooking facilities but we ate out most of the time. when we arrived incredibly late the first night due to a dreadful coach transfer (get a taxi instead!!), unfortunately the children's beds were not made up which would not have been an issue earlier on but was quickly resolved when i was given the sheets etc. and the staff were apologetic. the other issue was that the pool was pretty cold most of the time, it was supposed to be heated but i am not sure it was. it didn't really stop us using it as my children prefer to be in and out of the water irrelevant of temperature but appeared to stop other families at times especially in the morning.
otherwise a lovely stay and welcoming staff, we are likely to return in the future.
Traveller from yorkshire
It has 78 apartments with fully equipped kitchen, piped music, air conditioning, satellite TV, safety deposit box, terrace …More
Been going for more than 20 years - wonderful setting/location, ideal for "winter sun" escapes plus a large number and variety of restaurants close at hand to have dinner in the evenings if you don't want to cater for yourself. Staff turnover very low so you meet the same staff each visit which helps - all of whom are very helpful.
One of our favourite spots/holiday locations.
Returned yesterday and already booked another week at the end of April.
We have just returned from this hotel and have to say it really was a lovely place to stay. The staff are all very welcoming and friendly. I wasn't sure what to expect, it is a small hotel but it has everything you need to make for a relaxing holiday. The swimming pool is not heated and it was a bit cold for February. The food was excellent, there was plenty of choice every day and it all looked fresh and appetising.
Traveller from Isle of Wight
Located on the south west of Tenerife, 400 meters from Playa de la Arena and two kilometers from Los Gigantes cliffs. Rooms …More
The rooms overall were adequate for our week in resort. The only downside was the poor shower. The rail was loose on the wall, which could have easily been rectified with new, sturdier wall brackets. The advert stated shower with bath, but there was no bath. The shower tray was small and you had to ensure the shower curtain stayed inside the tray otherwise the floor flooded and was dangerously slippy. The kitchen did not have a kettle, but boiling a pan of water for a cuppa was no real hardship. Overall an enjoyable stay.
Pocket Guide: Puerto de Santiago Puerto de Santiago Hotels
The towns of Los Gigantes, Puerto Santiago, and Playa de la Arena are on the west coast of the island of Tenerife, just south of the famous Los Gigantes cliffs. The three are adjacent to one another, with Puerto Santiago in the middle. Of the towns, Puerto de Santiago has more local Canarian residents and traditional Canarian restaurants. Playa de la Arena boasts a gently sloping, black-sand beach.
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