We have stayed here various times and loved it but this time they have let many parts of the property fall in disrepair and have changed many of the perks for all inclusive !
Hydrotherapy Spa was previously part of the all incusion and was the main reason we chose this Resort , they have changed it to having to pay 20$ every day ! Also they have moved the guest service for select club Adult section to the same area as the rest of the resort . The lines are very long and it takes away from the exclusiveness of select club adult section ! The hot tub area in the adult section is so very bad ! The whole thing has a dirty ring around it as if they do not clean it or maintain it ! The jets barely have any bubbles it is just very bad ! The things I love about this resort is the surroundings itself , it is so beautiful , the palm tees , animals , so much greenery everywhere it is spectacular ! The rooms are very clean ! The food is good as well ! They have gone from a five star resort to a three star resort in my eyes ! I really want to Love this place !!!