Title: Princess Family Club Riviera - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=10255084&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Princess Family Club Riviera - All Inclusive Luxury resort on the beach, with 12 outdoor pools ## Photo gallery for Princess Family Club Riviera - All Inclusive ![On the beach, white sand, sun-loungers, beach umbrellas - Princess Family Club Riviera - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/fc3c275b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/170ed644-5f46-44b0-b2d1-7373b7bb018c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Free minibar, in-room safe, desk, iron/ironing board - Princess Family Club Riviera - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/w3837h2559x3y3-ff6f8855.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Princess Family Club Riviera - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/6c97a6f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![12 outdoor pools - Princess Family Club Riviera - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/w3840h2739x0y3-05a9651b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The white sand beach at Princess Family Club Riviera - All Inclusive provides a perfect setting for relaxation. Guests can indulge in reflexology or facials at Spa Princess, then join fitness classes with attentive staff members who enhance the experience. ## Reviews 8.0 Very good ## Popular amenities - Bar - Breakfast included - Gym - Room service ## Room options ### Check availability for these dates Tonight [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=10255084&PinnedHotelID=10255084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=10255084&PinnedHotelID=10255084&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=10255084&PinnedHotelID=10255084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=10255084&PinnedHotelID=10255084&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=10255084&PinnedHotelID=10255084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=10255084&PinnedHotelID=10255084&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=10255084&PinnedHotelID=10255084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=10255084&PinnedHotelID=10255084&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 20 of 20 rooms ### View all photos for Family Room (Club) ![Family Room (Club) | Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/e6a12822.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Club) 7.6 Good 44 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Free minibar items Plasma TV Ceiling fan - 628 sq ft - Sleeps 5 - 1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed ### View all photos for Family Room, Pool Access (Club) ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/d1506507.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Pool Access (Club) 8.0 Very good 15 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Free minibar items Plasma TV Ceiling fan - 635 sq ft - Sleeps 5 - 1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed ### View all photos for Single Room Deluxe with Garden View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/0b9b2923.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Deluxe with Garden View - 592 sq ft - Sleeps 2 ### View all photos for Single Room Deluxe with Garden View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/01c9c879.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Deluxe with Garden View 10.0 Exceptional 1 review - 592 sq ft - Sleeps 2 ### View all photos for Single Room Deluxe with Garden View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/3f1095b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Deluxe with Garden View - 592 sq ft - Sleeps 3 ### View all photos for Single Room Deluxe with Garden View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/da091e19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Deluxe with Garden View - 592 sq ft - Sleeps 4 ### View all photos for Single Room Deluxe with Garden View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/13c34e46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Deluxe with Garden View - 592 sq ft - Sleeps 5 ### View all photos for Double Room Deluxe with Garden View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/d355a72e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe with Garden View - 592 sq ft - Sleeps 4 ### View all photos for Quadruple Room Deluxe with Garden View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/322f4508.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Deluxe with Garden View - 592 sq ft - Sleeps 4 ### View all photos for Family Room -5 guests- Deluxe with Garden View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/79995d79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room -5 guests- Deluxe with Garden View - 592 sq ft - Sleeps 5 ### View all photos for Triple Room Deluxe with Garden View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/366bd3d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Deluxe with Garden View - 592 sq ft - Sleeps 4 ### View all photos for Triple Room Deluxe with Garden View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/b2b400e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Deluxe with Garden View - 592 sq ft - Sleeps 5 ### View all photos for Single Room Luxury with Pool View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/3756e6f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Luxury with Pool View - 592 sq ft - Sleeps 2 ### View all photos for Single Room Luxury with Pool View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/deae9389.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Luxury with Pool View - 592 sq ft - Sleeps 3 ### View all photos for Single Room Luxury with Pool View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/ec7e6599.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Luxury with Pool View - 592 sq ft - Sleeps 4 ### View all photos for Double Room Luxury with Pool View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/80087003.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Luxury with Pool View - 592 sq ft - Sleeps 4 ### View all photos for Double Room Luxury with Pool View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/55903c39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Luxury with Pool View - 592 sq ft - Sleeps 3 ### View all photos for Quadruple Room Luxury with Pool View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/eaacac18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Luxury with Pool View - 592 sq ft - Sleeps 4 ### View all photos for Triple Room Luxury with Pool View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/c5f06978.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Luxury with Pool View - 592 sq ft - Sleeps 3 ### View all photos for Triple Room Luxury with Pool View ![Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10255100/10255084/7f160776.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Luxury with Pool View - 592 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Princess-Family-Club-Riviera.h10255084.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Princess-Family-Club-Riviera.h10255084.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67312%2C-87.03265&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hIGnr1t3pwTWOpz_LA24-B0K1pc=) Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710 #### What's nearby - Playa Xcalacoco \- 19 min walk \- 1.0 mile - El Camaleón Mayakoba Golf Course \- 6 min drive \- 1.2 miles - Playa del Carmen Main Beach \- 12 min drive \- 4.2 miles - Xcaret Eco Theme Park \- 25 min drive \- 11.6 miles - Maroma Beach \- 26 min drive \- 8.3 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive #### Restaurants - ‪Amaranto - ‬18 min walk - ‪Piano Bar - ‬20 min walk - ‪Mike’s Coffee - ‬20 min walk - ‪El Beso Pool Bar - ‬17 min walk - ‪Steakhouse - ‬16 min walk ## About this property ### Princess Family Club Riviera - All Inclusive Luxury all-inclusive resort near El Camaleón Mayakoba Golf Course Take advantage of a free breakfast buffet, a nightclub and a swim-up bar at Princess Family Club Riviera - All Inclusive . This resort is a great place to bask in the sun with a beachfront location, a beach bar and sunloungers. Treat yourself to a hot stone massage, a body treatment or aromatherapy at Spa Princess, the on-site spa. Be sure to enjoy a meal at any of the 12 on-site restaurants, which feature international cuisine and more. Fitness classes are offered at the health club; other things to do include basketball and volleyball. In addition to a poolside bar and a corner/local shop, guests can connect to free in-room WiFi. Other perks include: - 12 outdoor pools and a children's pool, along with a waterslide and a swim-up bar - Free self-parking - 6 outdoor tennis courts, babysitting (surcharge) and concierge services - ATM/banking services, a porter/bellboy and wedding services - Guest reviews give top marks for the helpful staff Room features All 144 rooms offer comforts such as 24-hour room service and free stocked minibars, in addition to thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Childcare services, free infant beds and free extra beds - Bathrooms with Jetted bath and free toiletries - Plasma TVs with cable channels - Balconies or patios, coffee/tea makers and ceiling fans ### All-inclusive details This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All buffet and à la carte meals, snacks and beverages included In-room minibar (all beverages included) Meals and beverages at companion properties ### Activities and facilities/equipment All non-motorised water sports, land activities and use of recreational facilities and equipment are included. ### Land activities Fitness facilities Football Tennis Volleyball ### Lessons/classes/games Aerobics Dancing ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances Theme parties ## Similar properties ![Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/ade1a99e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Riviera Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,408 reviews £196 includes taxes & fees 19 Dec - 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12 restaurants - 20 bars/lounges - A beach bar - A poolside bar - A swim-up bar ### Restaurants on site - Buffet Family Club - La Vaquería - Mama Mía - Naranja - Verde ### Things to do - 12 outdoor pools - 6 outdoor tennis courts - Arcade/game room - Basketball - Beach volleyball - Billiards/pool table - Children's pool - Fitness classes - Free children's club - Full-service spa - Health club - Nightclub - Playground - Shopping - Waterslide ### Family friendly - 12 outdoor pools - Arcade/game room - Children's pool - Free children's club - Free rollaway/extra bed - Free supervised activities for children - Grocery/convenience store - In-room babysitting - In-room cot - Laundry facilities - Playground - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 27,254 square feet of conference space - Business centre ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 3 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Free rollaway/extra bed ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer (on request) - Jetted bathtub - Private bathroom - Towels provided ### Entertainment - Plasma TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Ceiling fan - Connecting rooms available - Desk - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Family Club Grand Riviera Princess All Inclusive Family Club Grand Riviera Princess Playa del Carmen Family Club Grand Riviera Princess Family Riviera Princess Inclu ## Frequently asked questions ### Does Princess Family Club Riviera - All Inclusive have a pool? ### Is Princess Family Club Riviera - All Inclusive pet-friendly? ### How much is parking at Princess Family Club Riviera - All Inclusive ? ### What time is check-in at Princess Family Club Riviera - All Inclusive ? ### What time is check-out at Princess Family Club Riviera - All Inclusive ? ### Are there all-inclusive benefits at Princess Family Club Riviera - All Inclusive ? ### Where is Princess Family Club Riviera - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Princess Family Club Riviera - All Inclusive Reviews ## Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 365 8 - Good 258 6 - Okay 138 4 - Poor 64 2 - Terrible 52 ### 8.6/10 Cleanliness ### 8.2/10 Staff & service ### 8.2/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Sajidur 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice clean room and awesome service ##### Sajidur Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Chantel 17 Sept 2025 Liked: Amenities Family club and swim out was amazing ! Best week in an all inclusive resort ##### Chantel Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Sasha 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was the first time staying at this resort. It was a trip for my child and I felt very safe just us. The staff was friendly the restaurant had different types of food and the scenery was beautiful all around with lots of picture opportunities. We loved the ice cream shop and the option of taking the shuttle to the main pool and beach. The room with swim out was amazing, clean and appreciated the added amenities like mini bar, sand castle toys, child body wash and toy, robes and slippers. I would stay here again! ![Sign at main entrance bottom floor](https://a.travel-assets.com/ugc/hotel-reviews/a27b1cab-1adb-427a-8e4c-73570eff4204-1759437137473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Kids area near Family club](https://a.travel-assets.com/ugc/hotel-reviews/8c34c983-2b28-4e33-be42-fde2337077f9-1759437147288.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Main pool with swim up bar](https://a.travel-assets.com/ugc/hotel-reviews/89a610d2-4a8a-48ea-b6ac-83c018f70b02-1759437153380.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Kids area](https://a.travel-assets.com/ugc/hotel-reviews/db5541b7-1588-458a-825d-a810c10d0846-1759437165222.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sasha Stayed 4 nights in Sep 2025 ### 8/10 Good #### Ana 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful professional and friendly ##### Ana Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Alondra 1 Aug 2025 My kids has a blast. ##### Alondra Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Martina De La 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My 8 year old had a blast. She loved the toy Pirate, the food, the staff, the room, how beautiful the property was. We ate, swam, slept, relaxed and did not want to leave! Amazing, highly recommend! ##### Martina De La Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Mary Grace 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed the food, the Ala carte & the show every night. Lots of activities everyday. The staff are awesome & they make sure we’re ok. ![](https://a.travel-assets.com/ugc/hotel-reviews/b88b2508-b768-40f1-8916-72bc86adcae6-1754090005977.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f0f01b13-dc4d-4874-96d1-fddc17969726-1754090008374.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aef1d8ee-34f0-46fa-83d4-993011e1d195-1754090009061.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mary Grace Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Dionata 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love it ##### Dionata Stayed 7 nights in Aug 2025 ### 8/10 Good #### Joshua 27 Jul 2025 Liked: Cleanliness, staff & service, amenities The beach area was not clean at all, unable to get in the water. The resort itself was wonderful. ##### Joshua Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved it! Loved the hotel. Staff are exceptional. Grounds are lush and beautiful. So much wildlife. Food was plentiful and varied. We will definitely be back! ![](https://a.travel-assets.com/ugc/hotel-reviews/963a39d4-edc6-48e0-95f7-8f793f93fb35-1753641414752.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Ramon 28 Jun 2025 Everyone was very friendly ##### Ramon ### 6/10 Okay #### Dustin 21 Jul 2025 Liked: Staff & service This resort is meeehhh. Nothing seemed special except the wildlife. We decided to spend most our time away from the resort. ![](https://a.travel-assets.com/ugc/hotel-reviews/8b8e2931-17f0-4f7e-9232-d0fa23589fe8-1753059990970.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0fd3fed3-1dea-4413-a429-d12f58131ed5-1753059991185.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dustin Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Jose 7 Aug 2025 Disliked: Property conditions & facilities The property is in remodeling ##### Jose Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Moyses 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s the second time we stay in the hotel. We love it. 100% recommend. The only thing I would say is that in the room they need more plugs that are accessible to charge phone, iPads etc. ##### Moyses Stayed 3 nights in Aug 2025 ### 8/10 Good #### azdren 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a good family friendly resort. However this time the lots of seaweed and smell was bad if you staying by the beach area. Away from the beach you don’t smell anything. Right side of resort is under construction and totally blocked off. Other than that it’s a good resort, good dining options, good buffet. Nice beach ![](https://a.travel-assets.com/ugc/hotel-reviews/515551c5-2a7b-4603-a98b-3e374e8c127b-1755622381723.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4a3f39f9-1db5-4ee6-845c-2a6ede05b6bd-1755622382916.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b9bef2ce-4d37-4d1e-8ed2-1e705532a594-1755622381086.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/de95ecf3-6cb7-482a-876f-d5320b79e191-1755622386650.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### azdren Stayed 6 nights in Aug 2025 ### 6/10 Okay #### Joseph 11 Oct 2025 Liked: Staff & service, amenities Disliked: Cleanliness First room had roaches took a while but they finally after about 2 hours changed rooms they wanted to spray the room while we were in the room there was no way I was going to allow this and smell poison for our stay ##### Joseph Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### David 28 Jun 2025 Liked: Amenities Great service ##### David Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Lisa 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a great resort for families. We were traveling with our grandchildren and they had a wonderful time ##### Lisa Stayed 5 nights in Apr 2025 ### 6/10 Okay #### Susana 7 Oct 2025 Liked: Cleanliness, staff & service Super friendly staff, well kept place. However, this is a family resort and although the rooms were super spacious, small old TV: every family that has kids know this is somehow important. Also, there are absolutelly no drawers! we have to use the iron board to put some of our stuff and it was a constant mess. I am aware of the low season, but no music in the pool? so that means poor entertainment, I guess low season guest are not important, no food around the pool either, just a buffet that you can't take food out of, and can't get in a bathing suit or wet. ##### Susana Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Jessica 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The grand riviera family club was amazing we had a blast ##### Jessica Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Hebler 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Place was nice ,very clean. Workers very friendly. Very nice place. I will go again. ##### Hebler Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Jagjit singh 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect for family vacations.... ##### Jagjit singh Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Maria G 2 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s all inclusive which I enjoyed. It is very family friendly. They have an ice cream shop inside the resort with unlimited access. The food was good. They always have activities going on thru the day. Would definitely come back. ##### Maria G Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Maria 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is amazing! We went as a family and I loved how they had a little bit of everything for every age range in the Princess Family side of the resort. The rooms are very spacious and clean. Food is so good with different themes every day. Different buffets to try. Really liked how they had activities for the kids throughout the day and the kids pool section was super close to our room! Highly recommend, and would book here in the future for sure! ##### Maria Stayed 4 nights in May 2025 ### 4/10 Poor #### Rayna Lynn 3 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Kid oriented ##### Rayna Lynn Stayed 7 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Grand Tulum - 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