Title: JOIA Paraíso by Iberostar - Adults Only - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=2802472&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JOIA Paraíso by Iberostar - Adults Only - All Inclusive Travelers escape to a paradise of turquoise waters and white sand beaches, where spa treatments rejuvenate and tennis matches create friendly competition ## Photo gallery for JOIA Paraíso by Iberostar - Adults Only - All Inclusive ![Aerial view - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/8468c091.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/6F041AF43BE87A195BD3F075922F344A/de4098e8-f030-44f3-a2b7-812c37fe3501-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Garden - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/b0466218.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/fdfeb0ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/31704ad6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At JOIA Paraíso by Iberostar - Adults Only - All Inclusive, guests enjoy pristine beaches, Spa Sensations massages, a health club with yoga and Pilates, and 20 restaurants. Nearby activities include tennis, sailing, and snorkeling. ## Reviews 9.4 Exceptional ## Popular amenities - Parking included - Free Wi-Fi ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 19 of 19 rooms ### View all photos for Suite ![Frette Italian sheets, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/2f4798b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 9.2 Wonderful 23 reviews - Garden view - 646 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Suite, Oceanfront (Butler Suite) ![Suite, Oceanfront (Butler Suite) | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f1cc9f33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Oceanfront (Butler Suite) 10.0 Exceptional 17 reviews - Ocean view - 646 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Suite, Pool View ![Suite, Pool View | Balcony](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/b52a399e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Pool View 10.0 Exceptional 4 reviews - 646 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, Oceanfront (Corner, Butler Suite) ![Suite, Oceanfront (Corner, Butler Suite) | Balcony](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f76fd238.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Oceanfront (Corner, Butler Suite) 10.0 Exceptional 1 review - Ocean view - 646 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Romantic Villa, Private Pool (Butler Service) ![Romantic Villa, Private Pool (Butler Service) | View from room](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/cf6cb912.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Villa, Private Pool (Butler Service) 10.0 Exceptional 3 reviews - Garden view - 2088 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Suite (Upper Floor) ![Suite (Upper Floor) | Garden view](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/a3d516b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Upper Floor) 9.8 Exceptional 10 reviews - Garden view - 646 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Panoramic Suite, Oceanfront (Butler Suite) ![Panoramic Suite, Oceanfront (Butler Suite) | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/465c0ca3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite, Oceanfront (Butler Suite) 10.0 Exceptional 6 reviews - Ocean view - 646 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Suite (Promo) ![Frette Italian sheets, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f916f0cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Promo) 10.0 Exceptional 1 review - Garden view - 646 sq ft - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Suite, Oceanfront (Butler Suite, Beach Access) ![Frette Italian sheets, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/f916f0cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Oceanfront (Butler Suite, Beach Access) - Ocean view - 646 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds OR 1 King Bed ### View all photos for Suite (Pool Walkout) ![Frette Italian sheets, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/1074bbe1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Pool Walkout) - Garden view - Sleeps 2 - 1 Double Bed ### Suite with Pool View - Sleeps 2 ### Suite with Sea View - Sleeps 2 ### View all photos for Double Suite ![Frette Italian sheets, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/bb1051df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite - 645 sq ft - Sleeps 2 ### View all photos for Double Suite with Pool View ![Frette Italian sheets, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/42a62b5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite with Pool View - 645 sq ft - Sleeps 2 ### View all photos for Suite ![Frette Italian sheets, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/2e7fa011.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 645 sq ft - Sleeps 2 ### View all photos for Double Suite with Ocean View ![Frette Italian sheets, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/2f99da88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite with Ocean View - 645 sq ft - Sleeps 2 ### View all photos for Villa with Pool View ![Frette Italian sheets, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/9bd899cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa with Pool View - 2088 sq ft - Sleeps 3 ### View all photos for Suite Superior with Ocean View ![Frette Italian sheets, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/89edfc89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Ocean View - 645 sq ft - Sleeps 2 ### View all photos for Suite Superior with Ocean View ![Frette Italian sheets, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/3000000/2810000/2802500/2802472/b80e481e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Ocean View - 710 sq ft - Sleeps 2 ## You may also like Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3387fb5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Iberostar-Grand-Paraiso-Adults-Only-All-Inclusive.h2802472.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Iberostar-Grand-Paraiso-Adults-Only-All-Inclusive.h2802472.Hotel-Information) ## About the area Located in Playa del Carmen, JOIA Paraíso by Iberostar - Adults Only - All Inclusive is on the beach. While the natural beauty of Maroma Beach and Ojo de Agua Beach can be enjoyed by anyone, those looking for an activity can explore Playa Paraiso Golf Course. Punta Esmeralda Beach and Puerto Morelos Beach are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like ecotours. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) [View more Resorts in Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotel-Resorts.d601751-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.75634%2C-86.96299&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Rch-Q1Rby5u3-H7UFv0gYykkVCE=) Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso, Playa del Carmen, QROO, 77710 ### What's nearby - ![Come this way :)](https://images.trvl-media.com/place/319626753171523276/7ad6fc8a-5f54-4022-a5d7-4c210d9c8511.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paradise Beach 9 min walk \- 0.5 miles - ![Insel vor Playa del Carmen, Strand Maroma, Mexiko](https://images.trvl-media.com/place/6160476/b607290e-1d31-4b7f-a67d-1d4664ebefd7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maroma Beach 10 min drive \- 3.5 miles - Playa Paraiso Golf Course 16 min walk \- 0.9 miles - Cirque du Soleil Boutique at Vidanta Riviera Maya 4 min drive \- 1.1 miles - Nicklaus Design Golf Course 6 min drive \- 1.4 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 42 min drive ### Restaurants - La Laguna 8 min walk - Lobby Bar Acuarium 9 min walk - Restaurante La Plaza 11 min walk - Alberca - Pool - Bar 1 min walk - La Fuente -Lobby Bar 11 min walk ## About this property ### JOIA Paraíso by Iberostar - Adults Only - All Inclusive Luxury all-inclusive resort near Playa Paraiso Golf Course Located close to Maroma Beach, JOIA Paraíso by Iberostar - Adults Only - All Inclusive provides a free breakfast buffet, a golf course and a nightclub. With a beachfront location, a beach bar and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a body scrub, a massage or a body wrap at Spa Sensations, the on-site spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. The health club offers Pilates classes and yoga classes; other things to do include sailing, beach yoga and snorkelling. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar. Additional perks include: - 2 outdoor pools and an indoor pool, along with sunloungers, pool umbrellas and a swim-up bar - Free self-parking and valet parking - Tennis courts, a banquet hall and tennis lessons on-site - A lift, multilingual staff and a porter/bellboy - Guest reviews say great things about the helpful staff Room features All 310 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with Jetted bath and eco-friendly toiletries - Flat-screen TVs with satellite channels and DVD players - Wardrobes/cupboards, coffee/tea makers and ceiling fans ### All-inclusive details This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages À la carte meals, snacks and beverages included 24-hour room service (limited menu) In-room minibar (all beverages included) ### Activities and facilities/equipment All non-motorised water sports are included. ### Land activities Fitness facilities Tennis Tennis lessons Access to on-site golf course Use of golf cart ### Lessons/classes/games Aerobics Pilates ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances Theme parties ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1870000/1862900/1862827/88b9cb7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive Maroma - On private beach - Pool - Hot tub - All-inclusive 9.6 Exceptional 1,436 reviews £398 includes taxes & fees 6 Apr - 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An Adults Only All Inclusive Puerto Morelos - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,687 reviews £291 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=78784531&PinnedHotelID=78784531&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=2802472&PinnedHotelID=2802472&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2802472,1862827,1789787,1120449,7731297) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 20 restaurants - 6 bars/lounges - A beach bar - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Bella Vista - Haiku - La Brisa - Tonis Surf and Turf - Venecia ### Things to do - 18-hole golf course - 2 outdoor pools - Beach yoga - Bicycle tours - Billiards/pool table - Evening entertainment - Full-service spa - Golf - Golf carts - Golf clubhouse - Golf driving range - Golf lessons - Health club - Indoor pool - Kayaking - Library - Nightclub - Optional golf privileges - Parasailing - Pilates classes - Pro golf shop - Sailing - Sauna - Scuba diving - Shopping centre - Snorkelling - Steam room - Table tennis - Tennis - Tennis lessons - Windsurfing ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 4 meeting rooms - Business centre - Conference centre (37,835 square foot of space) ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 6 treatment rooms - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Mud bath - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thalassotherapy - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (110 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk (110 centimetre high) ### More - 3 floors - Banquet hall - Eco-friendly cleaning products used - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Frette Italian sheets - Pillow menu ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Jetted bathtub - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - DVD player - Flat-screen TV with satellite channels - IPod dock ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 18 years old and younger are not permitted at this adults-only property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen Iberostar Grand Paraiso Playa del Carmen Iberostar Grand Paraiso All Inclusive Playa del Carmen Iberostar Grand Paraiso All Inclusive Iberostar Grand Paraiso All Inclusive Playa del Carmen Iberostar Grand Paraiso All Inclusive All-inclusive property All-inclusive property Iberostar Grand Paraiso All Inclusive Iberostar Grand Hotel Paraiso All Inclusive Iberostar Paraiso Inclusive ## Frequently asked questions ### Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive have a pool? ### Is JOIA Paraíso by Iberostar - Adults Only - All Inclusive pet-friendly? ### How much is parking at JOIA Paraíso by Iberostar - Adults Only - All Inclusive? ### What time is check-in at JOIA Paraíso by Iberostar - Adults Only - All Inclusive? ### What time is check-out at JOIA Paraíso by Iberostar - Adults Only - All Inclusive? ### Are there all-inclusive benefits at JOIA Paraíso by Iberostar - Adults Only - All Inclusive? ### Where is JOIA Paraíso by Iberostar - Adults Only - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## JOIA Paraíso by Iberostar - Adults Only - All Inclusive Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.2 Location ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 781 8 - Good 141 6 - Okay 50 4 - Poor 19 2 - Terrible 14 ## Reviews ### 10/10 Excellent #### ronald s 1 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Service was impeccable; staff was courteous and attentive to all our needs; food was very good; facilities well maintained; our butlers were awesome! ##### ronald s Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Elizabeth 7 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Such a gorgeous, clean, friendly, safe property! ##### Elizabeth Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Gilda 10 Jan 2026 Staff were friendly, a ##### Gilda Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### GIOVANNI 4 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean, high end service. Butler service was worth it exceptional service especially from Paola and Mauro, the best! ![](https://a.travel-assets.com/ugc/hotel-reviews/f6efe3a4-fbe9-4e99-a84d-84037ba58d4e-1770233950401.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### GIOVANNI Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Liliana 5 Jan 2026 Very nice hotel. Spacious rooms, clean, nice decorations and very courteous staff. The food is good, not memorable but good. The spa facility is very good with a large worm swimming pool, steam room, hot sauna, massage. ##### Liliana Stayed 10 nights in Dec 2025 ### 10/10 Excellent #### Sandra 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities everything was great. This was our 3rd visit to this resort and it never disappoints! Great service, great food. ##### Sandra Stayed 6 nights in Dec 2025 ### 8/10 Good #### Eileen 27 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beach and pools are very nice. On-site, sit-down restaurants have good food and quality service. Ocean-front rooms have a great view from the balcony. ##### Eileen Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Edison Paine 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was very nice, everything was clean. Everyone was so sweet and helpful. Absolutely wonderful. Restaurants were all fantastic ![](https://a.travel-assets.com/ugc/hotel-reviews/39115006-0c64-41fa-afd4-441e50226f03-1766255718738.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fc7a02ad-93cf-48cb-9ab9-400201524e0a-1766255721650.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Edison Paine Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Raul 18 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff like no other Lobby Mirador "May" at the bar is the Best Monserrat and Danian makes the team amazing. The Food is the best . Went to the restaurants and the bufette hands down is better . More variety warmer and the Chefs will show you how to ccompliment your dish to make the experin e unforgetable. Very clean.. the shows are top notch! ![](https://a.travel-assets.com/ugc/hotel-reviews/1ccba874-94f4-4285-a7a2-b16a48f0b42f-1768743447621.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cdf4334d-42e4-47fe-abaf-772d49319b9c-1768743447506.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5bb003df-7c85-4365-af9b-1a9a62246726-1768743448650.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5b973cae-7c6a-47c9-b8f8-5a3f80b1767b-1768743795512.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Raul Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Harold 23 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great beach. Service is excellent everywhere on the property. Food was better than before and it was good before too. The buffets and restaurants had excellent selections. Rooms cleaned regularly. Nothing bad to say. ![](https://a.travel-assets.com/ugc/hotel-reviews/73f7b192-ee00-4977-9dc6-0a17b3106c73-1766506323394.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Harold Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Kristi Noel 28 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Main pool is clean but freezing. The quiet pool was actually ideal temperature to swim in. ##### Kristi Noel Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### alex 1 Oct 2025 Liked: Cleanliness, staff & service, amenities Beautiful resort, clean beach with easy access from pool, nice rooms with jacuzzi ##### alex Stayed 4 nights in Aug 2025 ### 8/10 Good #### Anthony 17 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the friendliest staffs I’ve ever encountered in all my travels and no matter what property you were on within Iberostar, everyone was friendly and helpful in anyway necessary ![](https://a.travel-assets.com/ugc/hotel-reviews/e9bf715c-772a-4f55-9c97-5b99cca25a46-1763386344352.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6a004830-732c-4256-8798-e82e223b0d10-1763386346852.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Our room patio](https://a.travel-assets.com/ugc/hotel-reviews/a6990967-e1d0-443d-abc1-44f9c2f27792-1763386347240.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0799701f-19a1-44c2-9433-e97bdaea5eed-1763386355340.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anthony Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Arsalan Arif 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and excellent staff! Good quality food and services ##### Arsalan Arif Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### alison 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed the adults only atmosphere, private pools and gym and the butler service! ##### alison Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Chen 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Honestly the staff took good care of me during my stay. I would go back any day. ##### Chen Stayed 6 nights in Oct 2025 ### 8/10 Good #### Steven 29 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The pool was good. The service was hot or miss sometimes. ##### Steven Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Robert 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was great everywhere you went ##### Robert Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Patrick Ryan 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an amazing property and friendly helpful staff. This resort has raised my standards for when I travel. I will definitely be checking out other Iberostar resorts in the future. ![](https://a.travel-assets.com/ugc/hotel-reviews/29f75a4d-82b2-465f-bf6d-6ec4a74d8b27-1757385237913.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bfd58513-1d9c-41ab-b782-18ad83469692-1757385237607.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bbeaeb09-2470-4353-a6b8-c8da396b1935-1757385237311.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a5889d98-46b5-40fa-a849-e84097ea41a7-1757385237699.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patrick Ryan Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Lynnette Ann 11 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was amazing, property was clean and just enough for us ##### Lynnette Ann Stayed 6 nights in May 2025 ### 10/10 Excellent #### Sakoiya 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Butler service , cleanliness & resort activities ##### Sakoiya Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Jessica 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful resort! I would recommend. Great staff, clean, great food and great entertainment. Beach was wonderful and swim up bar was fabulous! ##### Jessica Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Erika Rubi 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible service i highly recommend ![](https://a.travel-assets.com/ugc/hotel-reviews/c7fb3dc2-ac58-47f1-b838-345d9178f4d1-1756235753312.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Erika Rubi Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Charlie 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The butler service was an amazing touch! We were tailored to so well. The friendly staff made the trip that much better. ¡Gracias a todo el personal! ¡Muy amables! ##### Charlie Stayed 4 nights in Sep 2025 ### 8/10 Good #### Orlandas 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful amazing stay. Best resort thus far. Staff extremely humble and attentive, especially our Butlers. Now I was not impressed with the Steak house or French restaurant. Asian was very entertaining and fun to attend. Buffet was always great and good for a quick meal. No complaints overall!! Will try Joia in Aruba next!!! ##### Orlandas Stayed 6 nights in Sep 2025 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > - [Desire Riviera Maya Resort, Couples Only - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Desire-Riviera-Maya-Resort-All-Inclusive-Couples-Only.h920528.Hotel-Information) > - [TRS Coral Hotel - 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