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On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.7/5 Exceptional
999 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationTres Rios Ecopark27 min drive
Popular LocationMaroma Beach27 min drive
Popular LocationEl Camaleon Mayakoba Golf Course27 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive

Choose dates to view prices

  • Suite

    Room amenities

    • 646 sq ft
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsSuite
  • Suite, Oceanfront

    Room amenities

    • 646 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsSuite, Oceanfront
  • Suite Superior

    Room amenities

    • 646 sq ft
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsSuite Superior
  • Suite Ocean Front Superior

    Room amenities

    • 646 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsSuite Ocean Front Superior
  • Suite, Pool View

    Room amenities

    • 646 sq ft
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsSuite, Pool View
  • Suite Ocean front Superior Corner

    Room amenities

    • 710 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsSuite Ocean front Superior Corner
  • Honeymoon Villa

    Room amenities

    • 2088 sq ft
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsHoneymoon Villa

About this area

Playa del Carmen

Located in Playa del Carmen, Iberostar Grand Paraiso Adults Only - All Inclusive is on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club.

Visit our Playa del Carmen travel guide
Map
Popular Location

What's nearby

  • Sanctuary of Hope and Time Capsule - 13 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 13 min drive
  • Tres Rios Ecopark - 27 min drive
  • Maroma Beach - 27 min drive
  • El Camaleon Mayakoba Golf Course - 27 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive

Restaurants

  • Venecia — 1 min walk
  • Haiku — 1 min walk

About this property

Iberostar Grand Paraiso Adults Only - All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
Spend the day relaxing at the beach, practising your swing on Iberostar Grand Paraiso Adults Only - All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 310 rooms boast jetted bathtubs, and offer free WiFi and balconies. IPod docking stations and 24-hour room service are standard, as are flat-screen TVs with satellite channels.
Iberostar Grand Paraiso Adults Only - All Inclusive offers 310 forms of air-conditioned accommodation with iPod docking stations and DVD players. Rooms open to balconies. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a jetted bath, bathrobes, slippers and complimentary toiletries.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course. 2 the outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Tennis
Tennis lessons
Access to on-site golf course
Use of golf cart

Lessons/classes/games

Aerobics
Pilates

Entertainment

On-site entertainment and activities
Access to on-site clubs
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • Buffet and à la carte meals, snacks and beverages included
  • 6 restaurants
  • 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Kayaking
  • Nightclub
  • Parasailing
  • Pilates classes
  • Private picnics
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping centre
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dry-cleaning service
  • DVD player
  • Indoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf lessons
  • Golf privileges (optional)
  • Golf pro shop
  • Hair salon
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (37835 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 casino gaming tables
  • 25 casino slot machines
  • Beach towels
  • Casino
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 22 March 2020 to 30 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26 per accommodation, per night
  • Sanitation services: MXN 25.35

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in is available

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso Playa del Carmen
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive
Iberostar Paraiso Inclusive l

Frequently asked questions

Can I cancel my reservation for free at Iberostar Grand Paraiso Adults Only - All Inclusive and receive a full refund?
Yes, Iberostar Grand Paraiso Adults Only - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Iberostar Grand Paraiso Adults Only - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Iberostar Grand Paraiso Adults Only - All Inclusive have a pool?
Yes, this property has an indoor pool and 2 outdoor pools.
Is Iberostar Grand Paraiso Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Is this property all-inclusive?
Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include golf, tennis, aerobics classes and more.
Where is this property located?
Nestled on the beach, this Playa del Carmen resort is 1.7 mi (2.7 km) from El Manglar Golf Course and 2.1 mi (3.3 km) from Maroma Beach. El Camaleon Mayakoba Golf Course and Tres Rios Ecopark are also within 9 miles (15 km).

Guest reviews

Overall score and ratings for Iberostar Grand Paraiso Adults Only - All Inclusive

4.7
Exceptional
5 - Excellent
759
4 - Good
165
3 - Okay
57
2 - Mediocre
10
1 - Poor
8
4.8
Cleanliness
4.8
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful main pool area that provides ample space for each guest. The entire property is clean and well-maintained. Excellent service from everyone we encountered.

Stayed 8 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Gorgeous rooms, beautiful beach, amazing food, and perfect service!

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time but wish there were more choices of top end alcohol

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Multiple dining rooms, but long in advance reservations required. Beautiful beaches, but rocky reefs prevented much use of the waves and water.

Stayed 6 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb 2020