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Iberostar Grand Paraiso Adults Only - All Inclusive

Photo gallery for Iberostar Grand Paraiso Adults Only - All Inclusive

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers

Overview of Iberostar Grand Paraiso Adults Only - All Inclusive

VIP Access

Iberostar Grand Paraiso Adults Only - All Inclusive

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Manglar Golf Course6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive
  • Popular LocationTres Rios Ecopark40 min drive
  • Popular LocationMaroma Beach41 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Iberostar Grand Paraiso Adults Only - All Inclusive is on the beach. Grand Coral Golf Riviera Maya and El Camaleon Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club. Take the opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • El Manglar Golf Course - 6 min drive
  • Sanctuary of Hope and Time Capsule - 13 min drive
  • Tres Rios Ecopark - 40 min drive
  • Maroma Beach - 41 min drive
  • El Camaleon Mayakoba Golf Course - 56 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive

Restaurants

  • Venecia — 1 min walk
  • Haiku — 1 min walk
  • El Hashiru - 10 min walk
  • Cirque Du Soleil Joya - 5 min drive
  • Burger Stop - 6 min drive

About this property

Iberostar Grand Paraiso Adults Only - All Inclusive

Adults-only beachfront property with an indoor pool
Spend the day relaxing at the beach, practising your swing on Iberostar Grand Paraiso Adults Only - All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 310 rooms boast indoor private hot tubs and jetted bathtubs, plus in-room free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include free minibar items, furnished balconies or patios and iPod docking stations.
Iberostar Grand Paraiso Adults Only - All Inclusive offers 310 forms of air-conditioned accommodation with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and DVD players. Coffee/tea makers and free minibar items are provided. Bathrooms include a combined bath/shower unit with a jetted bath, bathrobes, slippers and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Tennis
Tennis lessons
Access to on-site golf course
Use of golf cart

Lessons/classes/games

Aerobics
Pilates

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 6 restaurants
  • 1 beach bar, 1 swim-up bar and 1 poolside bar

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Beach yoga
  • Bike tour information
  • Billiards/pool table
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Kayaking
  • Nightclub
  • Parasailing
  • Pilates classes
  • Private picnics
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping centre
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis
  • Windsurfing
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf lessons
  • Golf privileges (optional)
  • Golf pro shop
  • Hair salon
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • Conference centre (37835 square feet of space)
  • Meeting rooms 4

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 casino gaming tables
  • 25 casino slot machines
  • Beach towels
  • Casino
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Jetted bathtub
  • Shower/bathtub combination

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Private indoor hot tub
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso Playa del Carmen
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive All-inclusive property
All-inclusive property Iberostar Grand Paraiso All Inclusive
Iberostar Grand Hotel Paraiso All Inclusive
Iberostar Paraiso Inclusive

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 760 out of 994 reviews
5 - Excellent 76%
Rating 4 - Good. 155 out of 994 reviews
4 - Good 16%
Rating 3 - Okay. 57 out of 994 reviews
3 - Okay 6%
Rating 2 - Poor. 10 out of 994 reviews
2 - Poor 1%
Rating 1 - Terrible. 12 out of 994 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST RESORT I EVER STAYED IN. YOU COULD NOT ASK FOR BETTER SERVICE. THE FOOD WAS EXCELLENT. I WILL FOR SURE WILL BE GOING AGIAN.
Stayed 5 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful. Food was sub par. Service at restaurants was terrible.
Stayed 4 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place
Stayed 5 nights in Jul 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service, amenities
This is the third time we stayed at this resort. The two previous were outstanding, but this was an unmitigated disaster! Four of the last five nights of our ten night stay, they closed the buffet. The food in general which has always been top notch, was mediocre at best, and limited. Moreover, it was the same thing over and over and over. The shows were moved outside and laughable. I could go on and on, but won’t. They kept using Covid as a pretext for every excuse, but that was only a ruse to coverup their thievery! My wife and I visited each of the neighboring Iberostar resorts having been loyal to Iberostar for 30 years, so we know them intimately. They were all in! Everything was fully functioning and alive. The food was ubiquitous, as was the staff and those who spoke English. Finally, no one in the hotel told us about the constant barrage of seaweed washing ashore, but only that it was the weather at sea. That is, until an honest taxi driver told us that the Mayan Rivera, Playa del Carmen and points south have had a problem for the last several years with “sargasm.” Tons and tons of seaweed washing ashore where you can’t even go in the water. It last from April until August. He told us the Hotel Zone in Cancun did not have the problem. He was right (and honest). My wife did an internet search and found it to be a fact! Ironically, when we checked out at the front desk they charged us a $14 tax for sargasm cleanup, which shows their dishonesty.
Stayed 9 nights in Jul 2021