Hotel Mariachi by Kavia 5th Av

Property class: 3

Choose dates to view prices

A short walk from Quinta Avenida and Playa del Carmen Main Beach, Hotel Mariachi by Kavia 5th Av provides a terrace, a garden and a restaurant. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Master Suite

A hotel room with a bed, a nightstand, a wall-mounted air conditioner, and a colorful painting.

Master Suite

  • 2540 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Double Room

A hotel room with a bed, a wooden headboard, a wall-mounted shelf with water bottles, and a small refrigerator.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a wooden headboard, a colorful blanket, and a painting on the wall.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with two beds, a desk, a ceiling fan, a large window, and a painting on the wall.

Standard Double Room

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Gonzalo Guerrero, a neighbourhood in Playa del Carmen, is home to Hotel Mariachi by Kavia 5th Av. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Map
Quinta Avenida Nte. Centro, Playa del Carmen, QROO, 77710

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    1 min walk - 0.0 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    1 min walk - 0.1 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    5 min walk - 0.3 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    5 min walk - 0.3 miles
  • Central Square
    6 min walk - 0.4 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    49 min drive

Restaurants

  • Starbucks
    1 min walk
  • Aldo's
    1 min walk
  • Aldea Corazón
    1 min walk
  • Sushi Roll
    2 min walk
  • Las Camelias
    1 min walk

About this property

Hotel Mariachi by Kavia 5th Av

  • Hotel near Quinta Avenida
  • Located close to Playa del Carmen Main Beach and Mamitas Beach, Hotel Mariachi by Kavia 5th Av provides a terrace, a garden and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Tour/ticket information, a front desk safe and a 24-hour front desk
  • Room features
  • All guestrooms at Hotel Mariachi by Kavia 5th Av have comforts such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers
    • 43-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and phones

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Frequently asked questions

Does Hotel Mariachi by Kavia 5th Av have a pool?

Yes, this property has an outdoor pool.

Is Hotel Mariachi by Kavia 5th Av pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Mariachi by Kavia 5th Av?

Hotel Mariachi by Kavia 5th Av doesn't offer parking.

What time is check-in at Hotel Mariachi by Kavia 5th Av?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Mariachi by Kavia 5th Av?

Checkout is at 11:00 AM.

Where is Hotel Mariachi by Kavia 5th Av located?

Located in Gonzalo Guerrero, this hotel is steps away from Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Mariachi by Kavia 5th Av Reviews

7.8

Good

7.8

Cleanliness

7.4

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 43 out of 110 reviews
Rating 8 - Good. 34 out of 110 reviews
Rating 6 - Okay. 15 out of 110 reviews
Rating 4 - Poor. 9 out of 110 reviews
Rating 2 - Terrible. 9 out of 110 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet safe and staff was knowledgeable about the area
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great for the cost. Basic hotel but good location. Very friendly and helpful staff.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had mould in my room, sheets had stains, bathrooms not clean and felt sticky. Pool was full of leaves and broken chairs. Staff were super nice and helpful and the location is great.
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy, can hear your neighbors conversation. Loud music doesn’t stop until 3am. Liked the balcony in our room and it is walking distance to everything.
Stayed 4 nights in Nov 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheets and table had stains and bathroom was not clean. Loud music won't stop until 3am then you might hear your neighbours after that. Location is good in walking distance to everything.
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Conviniently located to 5th Ave Majority of the staff were friendly except for 1 starr member who was rude .They offer a cleaning service everyday however my room was only cleaned once. Got bitten by mosquitoes in the room . for the price per night they could have offered a mini bar and coffee machine .
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room was spacious and clean. The staff was very nice and helpful.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Best place, best location
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing! Great location!
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. The staff is very nice and the hotel is in a good place next to the 5th avenue. I highly recommend this place
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great hotel and nice staff but if you are a light sleeper dont stay here. Very loud outside all night
Stayed 14 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Location perfect and quite Shower itself need upgrade and bath area need real cleaning
Stayed 7 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, good location, and pretty clean. My only complaint was that I didn’t have hot water in my room (sink or shower).
Stayed 1 night in Jul 2021
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
So much Moisture in the room smell so bad
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Amenities
giid
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Old, dirty. Limites staff. There is not 24hrs front desk
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was not as expected for $117 a night. Dirty and dingy.. noisy midnight cleaning at times was unexpectedly loud cracking something. Very small pool not cleaned at times.
Stayed 6 nights in Mar 2024
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
The room was not as pictured online. No microwave, no chairs, and the beds were not quite full size. Our room was right above 5th Ave and had no curtains! The HUGE, extremely bright neon lights from the mall across the street blared at us all night long! It's also very noisy, both in the hotel itself and from the street below.
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arrived there were no towels in the bathroom, the shower was falling apart, water would be warm first couple minutes and then cold, the mattresses were extremely dirty along with the sheets, the curtains were dirty. The area was loud and the pool was full of leaves. When the maid would clean up the sheets were not changed.
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es pequeño pero cumple con su función, sin embargo la habitación está muy amplia, el baño es pequeño pero igual funcional, la alberca muy limpia igual que todas las instalaciones... El aire acondicionado funciona perfectamente, las camas muy cómodas y sobre todo el personal muy muy amable , te informan y explican todo muy bien.. lo único es que no cuentan con estacionamiento pero a media cuadra se puede dejar pagando parquímetro sin problema .. creo que muy buen precio pues está junto a la 5ta avenida y a dos cuadras de la playa ... Todo super !
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
No me gustó nada ya que ni siquiera es un lugar que se pueda contemplar solo para dormir, hay un karaoke a unos cuantos locales de ahí pero se escucha como si la música la tuvieras dentro de la habitación y está hasta altas horas de la madrugada. No vuelvo a hospedarme ahi
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Atención
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fue agradable la estancia, calidad- precio, muchas gracias por la atención en Recepción en ambos turnos.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son espaciosas te dejan suficientes amenidades se limpieza personal y está súper accesible, muy cerca d ella zona de Mateos y muy segura a todas horas
Stayed 1 night in Sep 2025