Title: Hotel Maya Turquesa - Playa del Carmen Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Maya Turquesa - Playa del Carmen International breakfast fuels beach days at this Playa del Carmen hotel where staff assists with local tours and speaks multiple languages for easy exploration ## Photo gallery for Hotel Maya Turquesa - Playa del Carmen ![Outdoor pool - Hotel Maya Turquesa - Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/6f86acb1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hotel Maya Turquesa - Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/8ad6852d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room | In-room safe, iron/ironing board, free WiFi, bed sheets - Hotel Maya Turquesa - Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/96987778.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Maya Turquesa - Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/5361d5cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and lunch served, international cuisine - Hotel Maya Turquesa - Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/a9c64b36.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Maya Turquesa, near Playa del Carmen Main Beach, offers breakfast and a daily manager's reception. Guests relax on the terrace or by the outdoor pool, connect to high-speed WiFi, or visit the nearby nature reserve. Visitors consistently praise the helpful, attentive staff. ## Reviews 6.8 ## Popular amenities - Pool - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec 25 - Dec 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 26 - Dec 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 9 of 9 rooms ### View all photos for Standard Room ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/3252714a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Flat-screen TV Ceiling fan Rainfall showerhead Private bathroom Cable channels Wardrobe In-room safe - Sleeps 2 - 1 Double Bed ### View all photos for Superior Suite ![Superior Suite | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/99d166c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV 2 bedrooms Ceiling fan Rainfall showerhead Private bathroom - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 Queen Bed ### View all photos for Standard Studio ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/3252714a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio ### Highlights Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV Ceiling fan Rainfall showerhead Private bathroom Microwave - Sleeps 2 - 1 Double Bed ### View all photos for Economy Studio ![Economy Studio | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/02eeae55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Studio ### Highlights Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV Ceiling fan Rainfall showerhead Private bathroom Microwave - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite ![Junior Suite | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/9dc9dbd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV 2 bedrooms Ceiling fan Rainfall showerhead Private bathroom - 2 bedrooms - Sleeps 4 - 2 Double Beds ### View all photos for Family Room ![Family Room | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/96987778.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Flat-screen TV Ceiling fan Rainfall showerhead Private bathroom Cable channels Wardrobe In-room safe - Sleeps 6 - 3 Double Beds ### View all photos for Standard Quadruple Room ![Bathroom sink](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/566d2161.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room ### Highlights Air conditioning Flat-screen TV Ceiling fan Rainfall showerhead Private bathroom Cable channels Wardrobe In-room safe - Sleeps 4 - 2 Double Beds ### View all photos for Family Suite ![Family Suite | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/a02df99a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Air conditioning Kitchenette Full-sized fridge/freezer Flat-screen TV 2 bedrooms Ceiling fan Rainfall showerhead Private bathroom - 2 bedrooms - Sleeps 6 - 3 Double Beds ### Standard Room ### Highlights Air conditioning Flat-screen TV Ceiling fan Rainfall showerhead Private bathroom Cable channels Wardrobe In-room safe - Sleeps 6 - 2 Queen Beds OR 2 Single Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/52fe08ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free Wi-Fi 8.6 Excellent 697 reviews £138 includes taxes & fees 22 Jan - 23 Jan 2026 [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2026-1-22&chkout=2026-1-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e6c2a3e6-72ad-4c65-9a8c-567e78a97556&top_cur=GBP) Ad ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18960000/18953400/18953301/6d15bfa3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Grand Fifty Suites Luis Donaldo Colosio - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Maya-Turquesa-50-Metros-5TH-AV.h3575261.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Maya-Turquesa-50-Metros-5TH-AV.h3575261.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62659%2C-87.07402&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=b2DDrVLfOlFvXXa2Ynqf1N8U4No=) Calle 8 Norte, s/n, entre Av 10 y Av 15 Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida \- 2 min walk \- 0.1 miles - Central Square \- 2 min walk \- 0.1 miles - Playa del Carmen Main Beach \- 5 min walk \- 0.3 miles - Mamitas Beach \- 9 min walk \- 0.5 miles - Playa del Carmen Maritime Terminal \- 13 min walk \- 0.7 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Don Mario Steak and Pasta House - ‬1 min walk - ‪Renzo's Pizza - ‬1 min walk - ‪Babe’s Noddle & Bar New Location - ‬3 min walk - ‪Mr. Kiwi - ‬1 min walk - ‪El Templo - ‬1 min walk ## About this property ### Hotel Maya Turquesa - Playa del Carmen Hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hotel Maya Turquesa - Playa del Carmen provides free self-service breakfast, a free daily manager's reception and a terrace. The on-site international cuisine restaurant, Epazzote, offers breakfast, lunch and light fare. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with car hire on-site and a snack bar/deli. You'll also enjoy perks such as: - An outdoor pool and a children's pool - A 24-hour front desk, a nature reserve and luggage storage - Smoke-free property, tour/ticket information and multilingual staff - Guest reviews speak highly of the helpful staff Room features All guest rooms at Hotel Maya Turquesa - Playa del Carmen include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers - 32-inch flat-screen TVs with cable channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BALAM Playa - 15 Th. 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Pool - Pet-friendly - Free Wi-Fi - Restaurant 6.8 999 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1046894&PinnedHotelID=1046894&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/38000000/37850000/37849800/37849782/a7b05ff9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Quinta Santa Anita Gonzalo Guerrero - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 8.4 Very good 75 reviews £45 includes taxes & fees 21 Jan - 22 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=37849782&PinnedHotelID=37849782&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/6ad66374.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colonial Playa del Carmen Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - 24/7 front desk 7.8 Good 1,290 reviews £41 includes taxes & fees 22 Jan - 23 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/115000000/114210000/114209500/114209419/a1ddeb59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MULUC Playa Gonzalo Guerrero - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 7.2 Good 39 reviews £24 includes taxes & fees 27 Dec - 28 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=114209419&PinnedHotelID=114209419&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Food and drink - Free self-serve breakfast available daily 7:00 AM to 11:00 AM - A restaurant - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Epazzote ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Beach cabanas (surcharge) - In a nature reserve - Terrace ### Accessibility - No lift ### More - 3 buildings - 4 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 1:00 AM Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property's beach club is 600 yards (550 metres) away. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 10:00 AM to 10 PM No pets and no service animals are allowed at this property ### Property is also known as Hotel Maya Turquesa Hotel Maya Turquesa Playa del Carmen Maya Turquesa Maya Turquesa Playa del Carmen Hotel Maya Turquesa Riviera Maya/Playa Del Carmen, Mexico Maya Turquesa Playa l Carmen Hotel Maya Turquesa Maya Turquesa Carmen Carmen Hotel Maya Turquesa Playa del Carmen Hotel Maya Turquesa 50 Metros 5TH AV Hotel Maya Turquesa - Playa del Carmen Hotel Hotel Maya Turquesa - Playa del Carmen Playa del Carmen Hotel Maya Turquesa - Playa del Carmen Hotel Playa del Carmen ## Frequently asked questions ### Does Hotel Maya Turquesa - Playa del Carmen have a pool? ### Is Hotel Maya Turquesa - Playa del Carmen pet-friendly? ### What time is check-in at Hotel Maya Turquesa - Playa del Carmen? ### What time is check-out at Hotel Maya Turquesa - Playa del Carmen? ### Where is Hotel Maya Turquesa - Playa del Carmen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Maya Turquesa - Playa del Carmen Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 6.8 Location ### 7.4 Staff & service ### 7.2 Eco-friendliness ### 6.4 Property conditions & facilities 10 - Excellent 88 8 - Good 86 6 - Okay 60 4 - Poor 36 2 - Terrible 60 ## Reviews ### 8/10 Good #### Andrey R 22 Dec 2025 Liked: Cleanliness No English language speaking staff , ##### Andrey R Stayed 14 nights in Dec 2025 ### 2/10 Terrible #### Lorenzo 19 Nov 2025 Poor ##### Lorenzo Stayed 3 nights in Oct 2025 ### 8/10 Good #### Mauricio 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Worth the price we paid to stay there ##### Mauricio Stayed 5 nights in Jan 2025 ### 8/10 Good #### Libusa 18 Apr 2025 Liked: Cleanliness, staff & service, amenities Location is extremely convenient , downtown, you hear constant noise and music almost all night. Very basic studio room without wifi. ##### Libusa Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Mario 9 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great ##### Mario Stayed 3 nights in Aug 2024 ### 8/10 Good #### Danita Marie 17 Mar 2025 Liked: Cleanliness, staff & service, amenities The manager was super sweet. The excursion on site was so informative. The suite was not fancy, it served its purpose. If u dont mind the noise. Would book again. ##### Danita Marie Stayed 14 nights in Feb 2025 ### 6/10 Okay #### Danielle N 19 Feb 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Older hotel not as clean but the location is great! ##### Danielle N Stayed 6 nights in Feb 2024 ### 10/10 Excellent #### Mario 30 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is awesome ##### Mario Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Mario 18 May 2024 Liked: Cleanliness, amenities, property conditions & facilities Nice pool ##### Mario Stayed 9 nights in May 2024 ### 10/10 Excellent #### Alvin 28 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great Hotel! Suited my purpose and needs... ##### Alvin Stayed 9 nights in Dec 2023 ### 8/10 Good #### robert c 1 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities They offered free breakfast; but only toast and coffee ##### robert c Stayed 8 nights in Oct 2024 ### 8/10 Good #### Santiago Alejandro Gomez 23 Jan 2025 Liked: Staff & service This is no Hilton. But it's an affordable and cozy place to stay. Walkable distance to 5th av and the beach. If you go to Playa Del Carmen or any of the cities in the Riviera Maya you should be more time outside exploring the beauty of the beaches, cenotes and parks than in your hotel. ##### Santiago Alejandro Gomez Stayed 5 nights in Jan 2025 ### 6/10 Okay #### Christine 6 Mar 2025 Liked: Staff & service Disliked: Property conditions & facilities The staff were great, very friendly and helpful. The accommodations left a bit to be desired; the air conditioner did not work and the room did not smell so good. Also, the only lounge chair by the pool was broken. ##### Christine Stayed 3 nights in Mar 2025 ### 4/10 Poor #### Phillip 30 Apr 2025 Disliked: Cleanliness, amenities, property conditions & facilities People just complaining about basic service , shower, toilets not working ,even one room was robbed, somebody broke in . ##### Phillip Stayed 3 nights in Apr 2025 ### 8/10 Good #### Michael 18 Dec 2023 Liked: Cleanliness, property conditions & facilities It’s in the middle of Playa Del Carmen. ##### Michael ### 8/10 Good #### Edgar 2 Nov 2022 Liked: Cleanliness, staff & service Close to the 5 ave and the beach ##### Edgar ### 8/10 Good #### Christian 22 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have no complaints. My stay was peaceful and would come here again. ##### Christian Stayed 10 nights in Jul 2023 ### 10/10 Excellent #### Diana 26 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Diana Stayed 7 nights in Feb 2025 ### 8/10 Good #### Ma. Del Carmen 30 Dec 2024 Liked: Cleanliness, amenities Disliked: Staff & service ! ##### Ma. Del Carmen Stayed 2 nights in Dec 2024 ### 8/10 Good #### Andrey 10 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's very noisy at night, people walk around until 5:00 in the morning and yell all night. ##### Andrey Stayed 12 nights in Nov 2024 ### 10/10 Excellent #### Vlad 18 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities all good ##### Vlad Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Francisco 29 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best service and nothing bad. ##### Francisco Stayed 3 nights in Sep 2023 ### 2/10 Terrible #### Jose 13 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This establishment was dirty, noisy and their staff was terrible.. worst Customer service experience ever . Frontier desk people we re so rude ##### Jose Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Francisco E 24 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff ##### Francisco E Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Jesús Pérez 8 Mar 2025 Disliked: Cleanliness It was a lack of service cleaning ##### Jesús Pérez Stayed 4 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - 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