Title: Maya del Carmen Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Maya del Carmen Hotel with free parking, 7-minute walk to Playa del Carmen Main Beach ![Exterior](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/4cfb6edb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/47e26b1e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/34d85f46.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/6931c30a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/98a3e281.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Playa del Carmen, Hotel Maya del Carmen offers a quiet escape with a garden and sunny terrace. Families love the outdoor pool with a children's section. WiFi is available in common areas. The staff consistently earns praise for their attentive service. 7.2 Good ## Popular amenities - Pool - Housekeeping - 24/7 front desk - Air conditioning - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 10 - Nov 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4444626&PinnedHotelID=4444626&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Amaite | In-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/6fe6fe33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Amaite ### Highlights Balcony Garden Separate dining area Individually decorated Air conditioning Fridge TV Ceiling fan Yard Balcony Separate dining area Individually decorated Air-conditioning Blackout drapes/curtains - 291 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/922f7fbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hatsa-Ha 10.0 Exceptional 1 review ### Highlights Balcony Garden Separate dining area Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer TV Yard Balcony Separate dining area Individually decorated Air-conditioning Blackout drapes/curtains - 355 sq ft - Sleeps 4 - 1 King Bed OR 1 Double Sofa Bed ![In-room safe, individually decorated, blackout curtains](https://images.trvl-media.com/lodging/5000000/4450000/4444700/4444626/a9f4451c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habuc 8.0 Very good 1 review ### Highlights Balcony Garden Separate dining area Individually decorated Air conditioning Kitchenette Full-sized fridge/freezer TV Yard Balcony Separate dining area Individually decorated Air-conditioning Blackout drapes/curtains - 614 sq ft - Sleeps 6 - 2 King Beds OR 1 Double Sofa Bed ## You may also like Ad ![On the beach, white sand, beach cabanas, sun-loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97861600/97861543/9c71f756_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Riviera Maya EDITION At Kanai Maroma - Pool - Hot tub - Spa - Pet-friendly 9.8 Exceptional 83 reviews £438 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Riviera-Maya-EDITION-At-Kanai.h97861543.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d7e06e1d-f41d-4e28-80d9-873fbcca9e20&top_cur=GBP) Ad ![Outdoor wedding area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/913500/913424/4fbe548b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ocean Maya Royale - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Maya-Del-Carmen.h4444626.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Maya-Del-Carmen.h4444626.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63702%2C-87.06622&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QGSIMnnckTfre3BZPtTjZP_99dI=) Avenida 10 Esq. Calle 40, Playa del Carmen, ROO, 77720 #### What's nearby - Quinta Avenida - 6 min walk - 0.4 miles - Mamitas Beach - 8 min walk - 0.5 miles - Playa del Carmen Main Beach - 9 min walk - 0.5 miles - Playa del Carmen Maritime Terminal - 8 min drive - 1.6 miles - Xcaret Eco Theme Park - 16 min drive - 7.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive #### Restaurants - ‪Mariskinky - ‬2 min walk - ‪Ah Cacao Chocolate Café - ‬2 min walk - ‪Tacos El Cuñao - ‬2 min walk - ‪San Lucho Mezcaleria - ‬2 min walk - ‪De Local - ‬1 min walk ## About this property ### Maya del Carmen Hotel near Quinta Avenida Located close to Mamitas Beach and Playa del Carmen Main Beach, Maya del Carmen provides an airport shuttle, a terrace and a garden. Stay connected with free WiFi in public areas. Other perks at this hotel include: - An outdoor pool and a children's pool - Free self-parking - A round-trip airport shuttle (surcharge), express check-in and luggage storage - Smoke-free property, barbecues and multilingual staff Room features All rooms are individually decorated, and offer comforts such as air conditioning and separate dining areas, as well as thoughtful touches such as safes. Extra conveniences in all rooms include: - Bathrooms with showers - 24-inch TVs with cable channels - Private gardens, separate dining areas and ceiling fans ## Similar properties ![Living area](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. Ave Downtown Playa del Carmen - Spa - Pet-friendly - Free WiFi - Air conditioning 7.8 Good 92 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/89000000/88230000/88224100/88224050/8479d63a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel B&B - 5th Avenue Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Laundry 7.6 Good 251 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=88224050&PinnedHotelID=88224050&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Outdoor pool - Separate in-room dining area ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Accessibility - No lift ### More - 1 building - 2 floors - Built in 2000 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - 24-inch TV with cable channels ### Food and drink - Separate dining area ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Individual decor - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: USD 10 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 50 per stay - A tax is imposed by the city: USD 2.75 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 70 per vehicle - Late check-out fee: USD 10 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property caters to LGBTQ+ guests Pool access available from 9 AM to 9 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Carmen Maya Hotel Maya del Carmen Maya Carmen Maya del Carmen Hotel Maya Carmen Playa del Carmen Hotel Maya Carmen Hotel Maya del Carmen Hotel Hotel Maya del Carmen Playa del Carmen Hotel Maya del Carmen Hotel Playa del Carmen ## Frequently asked questions ### Does Maya del Carmen have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM to 9 PM. ### Is Maya del Carmen pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Maya del Carmen? > Self-parking is free at this property. ### What time is check-in at Maya del Carmen? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Maya del Carmen? > Checkout is at 11 AM. Late checkout is available for USD 10 (subject to availability). ### Does Maya del Carmen provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies. ### Where is Maya del Carmen located? > Located in Zazil-ha, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Maya del Carmen Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.8 Location ### 7.4 Staff & service ### 9.0 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 64 8 - Good 92 6 - Okay 59 4 - Poor 26 2 - Terrible 24 ### 10/10 Excellent #### Pasquale 13 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was awesome from the amazing friendly staff to also being so close walking distance to 5th avenue festivities and as well as to the beach. Place was amazing! Tons of restaurants and bars everything is walking distance including a massive grocery store that has literally everything and well priced. Definitely will return. Oscar you da man! ##### Pasquale Stayed 9 nights in Jun 2022 ### 6/10 Okay #### Vickiana 25 Apr 2022 Disliked: Property conditions & facilities The property was located just a few steps from all shopping and dining so that was great. The property on the other hand needs some repairs, for example the paint was chipping in the bathroom, the drain cover in the shower wasn’t screwed in and that’s just to name a few. But you get what you pay for so you just want a place to lay your head at during your trip this place is good for you since it’s far from luxury. ##### Vickiana Stayed 5 nights in Apr 2022 ### 8/10 Good #### Noel 1 Apr 2022 Liked: Cleanliness, staff & service Very nice front desk staff. Largfe parking lot is secure and attached to the property. One block to the action on 5th Ave. Quality about what you would expect for a place that offers very inexpensive options. Large room and terrace. ##### Noel Stayed 1 night in Mar 2022 ### 8/10 Good #### Tammy 26 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities #### Lovely Mayan hotel close to everything Loved our stay with the location, staff and amenities. Jungle setting with pool was comfortable and lounge chair area to read and relax good. Noisy fridge was difficult to deal with when sleeping at night. ![Street great to enjoy cycling](https://a.travel-assets.com/ugc/hotel-reviews/96725A9BBA852AD68CC00B193FF15AD2E520F9611645892401472.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tammy Stayed 23 nights in Feb 2022 ### 6/10 Okay #### Jose 12 Feb 2022 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Good size bed, air conditioning, no internet in the room, pool small and not clean. Vey old building. ##### Jose Stayed 3 nights in Feb 2022 ### 2/10 Terrible #### Harley 26 Jan 2022 Disliked: Cleanliness, staff & service, property conditions & facilities Ojalá fumiguen las habitaciones. Está lleno de moscos ##### Harley Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Leski 23 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El desayuno ##### Leski Stayed 1 night in Jan 2022 ### 10/10 Excellent #### J.Ramon 19 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Exelente lugar muy tranquilo ##### J.Ramon Stayed 4 nights in Jan 2022 ### 2/10 Terrible #### Wendy 9 Jan 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo lugar Horrible! No lo recomiendo Pésima atención, no tenían servicio de pago con tarjeta en ningún día, había cucarachas, el sanitario no servía nos tocaba ir a otro baño en restaurante, nunca vayan! ##### Wendy Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Mayra J 1 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendado! El hotel es sencillo pero muy bonito, las habitaciones son muy amplias, le hace falta un poco de mantenimiento por los pasillos pero en general todo muy bien ##### Mayra J Stayed 5 nights in Dec 2021 ### 10/10 Excellent #### LILIAM 19 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La limpieza ##### LILIAM Stayed 2 nights in Nov 2021 ### 8/10 Good #### Tatiane 4 Nov 2021 Liked: Cleanliness, staff & service Sem água quente é cobertor. Ótimo atendimento do Dani. ##### Tatiane Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### LENIER 24 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atención. Solo la caja fuerte deben de cambiarla porque se habré con cualquier llave. cambiar las luces del comedor. Y oner jabonera en las duchas ya que no hay donde asentar el jabón. Todo lo demás está súper bueno el hotel. Relación calidad precio y macnifica ubicación. Definitivo será nuestra primera opción para viajar a ese destino. ##### LENIER Stayed 4 nights in Oct 2021 ### 4/10 Poor #### Verified traveller 12 Oct 2021 Disliked: Staff & service, property conditions & facilities, room comfort El estacionamiento del hotel es insuficiente para el numero de cuartos. La segunda cama estaba fatal y el aire acondicionado daba de lleno en la cama principal. El encargado al llegar contestaba como si estuviera de malas. No fue agradable en general. ##### Verified traveller Stayed 1 night in Oct 2021 ### 8/10 Good #### Edgar Aarón 12 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel Excelente sus instalaciones, alberca limpia, habitaciones grandes ##### Edgar Aarón Stayed 1 night in Aug 2021 ### 8/10 Good #### Verified traveller 10 Jun 2021 Liked: Cleanliness, staff & service, room comfort Lindo hotel. Pero muy viejo. Los cuartos se ven descuidados así como las escaleras quw dan acceso los mismos. Buena ubicación! ##### Verified traveller Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Hugo 31 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En terminos generales estuvo bien la estadia, el lugar es tranquilo para disfrutar tranquilo ##### Hugo Stayed 2 nights in May 2021 ### 10/10 Excellent #### Claudia 22 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay! ##### Claudia Stayed 1 night in May 2021 ### 8/10 Good #### Verified traveller 7 May 2021 Liked: Cleanliness, staff & service, amenities No me gusto abrir la puerta del porton para estacionar el coche ##### Verified traveller Stayed 1 night in May 2021 ### 8/10 Good #### Verified traveller 19 Mar 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Estacionamiento muy bien La habitación amplia, buena ubicación ##### Verified traveller Stayed 3 nights in Mar 2021 ### 10/10 Excellent #### Verified traveller 8 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### super placentero fue muy placentera , la atencio del recepcionista david fue excelente siempre muy atento, super recomendado. ##### Verified traveller Stayed 1 night in Mar 2021 ### 2/10 Terrible #### Verified traveller 24 Feb 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Instalaciones viejas y en mal estado, las almohadas y las sábanas huelen a humedad en exceso y están sucias, las instalaciones están en malas condiciones incluso 1 noche me quede sin agua. Y el personal simplemente no resuelve nada. ##### Verified traveller Stayed 2 nights in Feb 2021 ### 6/10 Okay #### Verified traveller 21 Feb 2021 Liked: Cleanliness, staff & service #### A little pricy Pros: location, pool area, feeling of seclusion inside property, quiet at night, excellent service at desk. Cons: hard bed, rooms could be updated Would start again ##### Verified traveller Stayed 2 nights in Feb 2021 ### 8/10 Good #### Verified traveller 21 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice spot Stayed for a few days in February and would stay again. Place is older, but the courtyard/pool area is great. Right in town, but feels secluded. Great service by the man who checked me in. ##### Verified traveller Stayed 1 night in Feb 2021 ### 6/10 Okay #### ERIKA 10 Feb 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### que pena que haya decaído el lugar la habitación le faltaba mantenimiento, lo reportamos e hicieron caso omiso, anteriormente me había hospedado aquí mismo y el servicio y habitaciones estaban en mejor estado ##### ERIKA Stayed 2 nights in Feb 2021 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - 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