Title: Heaven Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Heaven Hotel Aparthotel in Playa del Carmen with 24-hour front desk and outdoor pool ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/50000000/49310000/49302700/49302601/3bcddcca.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, toaster, cookware/dishes/utensils](https://images.trvl-media.com/lodging/50000000/49310000/49302700/49302601/d0f0145e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/50000000/49310000/49302700/49302601/ff326e14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![40-inch Smart TV with digital channels, TV](https://images.trvl-media.com/lodging/50000000/49310000/49302700/49302601/9ffff321.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Full-sized fridge, microwave, toaster, cookware/dishes/utensils](https://images.trvl-media.com/lodging/50000000/49310000/49302700/49302601/94cb21f8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Heaven Hotel, near Quinta Avenida, offers a refreshing retreat with an outdoor pool and children's pool. Enjoy sun loungers and umbrellas by the pool or unwind on the terrace. With laundry facilities, 24-hour front desk services, concierge services, in-room WiFi and helpful staff praised by guests. 9.6 Exceptional ## Popular amenities - Dryer - Pool - Washer - Kitchen - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=49302601&PinnedHotelID=49302601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=49302601&PinnedHotelID=49302601&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=49302601&PinnedHotelID=49302601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=49302601&PinnedHotelID=49302601&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=49302601&PinnedHotelID=49302601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=49302601&PinnedHotelID=49302601&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=49302601&PinnedHotelID=49302601&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=49302601&PinnedHotelID=49302601&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 2 of 2 rooms ![Full-sized fridge, microwave, toaster, cookware/dishes/utensils](https://images.trvl-media.com/lodging/50000000/49310000/49302700/49302601/94cb21f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Balcony Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Smart TV Washer/dryer 2 bedrooms - 2 bedrooms - Sleeps 6 - 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed ![Full-sized fridge, microwave, toaster, cookware/dishes/utensils](https://images.trvl-media.com/lodging/50000000/49310000/49302700/49302601/94cb21f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment ### Highlights Balcony Separate dining area Air conditioning Kitchen Full-sized fridge/freezer Smart TV Washer/dryer Blackout curtains - 2 bedrooms - Sleeps 3 - 2 Queen Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/abc6427c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,833 reviews £187 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=0a29478d-78fb-483b-b55e-589c60957441&top_cur=GBP) Ad ![6 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/2000000/1900000/1897500/1897464/35f1d843.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive Riviera Maya - Pool - Hot tub - All-inclusive - Parking included 7.0 Good 18 reviews [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=0a29478d-78fb-483b-b55e-589c60957441&top_cur=GBP) Ad ![7 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1970000/1966300/1966239/df1348bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Beach Hotel - Á la Carte All Inclusive The Fives - Pool - Hot tub - All-inclusive - Spa 8.2 Very good 1,001 reviews £290 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=0a29478d-78fb-483b-b55e-589c60957441&top_cur=GBP) Ad ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,010 reviews £78 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=0a29478d-78fb-483b-b55e-589c60957441&top_cur=GBP) Ad ![Outdoor pool, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101260000/101254700/101254610/3c4fe381_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 107 reviews £471 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2025-11-12&chkout=2025-11-13&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=0a29478d-78fb-483b-b55e-589c60957441&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 675 reviews £104 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=0a29478d-78fb-483b-b55e-589c60957441&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Heaven-Hotel.h49302601.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Heaven-Hotel.h49302601.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67189%2C-87.04112&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=n3mVIdS1MVrl5ZcgsoYIb_eIwj8=) Av. Xcalacoco Manzana 022 Lote 55-1, Predio Los Matorrales, Playa del Carmen, QROO, 77710 #### What's nearby - Gran Coyote Golf - 3 min drive - 0.9 miles - El Camaleón Mayakoba Golf Course - 5 min drive - 2.0 miles - Playa Xcalacoco - 6 min drive - 1.1 miles - Playa del Carmen Main Beach - 13 min drive - 4.6 miles - Punta Esmeralda Beach - 14 min drive - 2.7 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive #### Restaurants - ‪Amaranto - ‬4 min drive - ‪Restaurante Hacienda - ‬20 min walk - ‪El Beso Pool Bar - ‬18 min walk - ‪Mike’s Coffee - ‬5 min drive - ‪Privilege Lounge - ‬19 min walk ## About this property ### Heaven Hotel Aparthotel in Playa del Carmen with 24-hour front desk and outdoor pool Along with an outdoor pool, this smoke-free aparthotel has a children's pool and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a communal living room. Each apartment has 2 bedrooms and offers free WiFi and a balcony. A kitchen with a fridge and a microwave are available, and added amenities include a Smart TV with digital channels and a washer/dryer. Heaven Hotel offers 20 air-conditioned accommodations with washers/dryers and a safe. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis. An outdoor pool and a children's pool are on site. ## Similar properties ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,014 reviews £90 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,053 reviews £71 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/19000000/18960000/18953400/18953301/a1e32584.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Fifty Suites Luis Donaldo Colosio - 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Laundry 8.6 Excellent 631 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=77028471&PinnedHotelID=77028471&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/e60814e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Playa del Carmen Playacar - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1,003 reviews £62 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/58000000/57170000/57165500/57165482/ddf6a2e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sole Suites Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Air conditioning 8.2 Very good 184 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=57165482&PinnedHotelID=57165482&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool - Pool loungers - Pool umbrellas ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking available only on request - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Family friendly - Children's pool ### Kitchen - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Microwave - Toaster ### Dining - Wet bar ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - 2 private bathrooms - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Communal living room - Separate dining area - Window screens ### Entertainment - 40-inch Smart TV with digital channels ### Outdoor areas - Balcony - Outdoor furniture - Terrace ### Laundry - Laundry facilities - Washer/dryer ### Comfort - Air conditioning - Ceiling fan ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking - Smoke-free property ### Services and conveniences - 24-hour front desk - Blackout drapes - Concierge services - Housekeeping (daily) - Iron/ironing board - Safe - Safe at front desk ### Things to do - Children's pool ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Mosquito nets - Fire extinguisher ### General - 20 units ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: noon Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned Property registration number 117096 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM ### Property is also known as Heaven Hotel Aparthotel Heaven Hotel Playa del Carmen Heaven Hotel Aparthotel Playa del Carmen ## Frequently asked questions ### Does Heaven Hotel have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM. ### Is Heaven Hotel pet-friendly? > No, only service animals are welcome at the property. ### What time is check-in at Heaven Hotel? > Check-in start time: 3:00 PM; check-in end time: noon. After-hours check-in is not available. ### What time is check-out at Heaven Hotel? > Checkout is at noon. ### Where is Heaven Hotel located? > Situated in Playa del Carmen, this aparthotel is within 1 mile (2 km) of Playa Xcalacoco, Gran Coyote Golf and Chun-Zumbul (diving site). El Camaleón Mayakoba Golf Course and 28 de Julio Square are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Heaven Hotel Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 109 8 - Good 20 6 - Okay 4 4 - Poor 1 2 - Terrible 1 ### 9.8/10 Cleanliness ### 9.4/10 Amenities ### 9.8/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Jameel 7 Aug 2025 Liked: Cleanliness, property conditions & facilities, communication Great staff! ##### Jameel Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### salim 21 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice place to stay with family. Nearby restaurants and beaches ##### salim Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Jesus 22 Aug 2025 Liked: Amenities This hotel was such a wonderful surprise. The room was impeccable-super clean down to the last detail. Highly recommended ##### Jesus Stayed 1 night in Aug 2025 ### 10/10 Excellent #### María Teresa 5 Aug 2025 Liked: Cleanliness, property conditions & facilities, communication Excelente ##### María Teresa Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Campbell 10 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication A gem of a hotel with friendly staff. Only downside was you needed a car as it was quite a ways from Playa. ##### Campbell Stayed 21 nights in Jan 2025 ### 10/10 Excellent #### Aimee 9 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Had a great stay, the staff were helpful and kind and the place was clean and quiet. Great place for families, and those looking for a quiet place to stay away from the loud busy downtown playa del Carmen. There is a beach not far down the road too, and the pool is nice. ##### Aimee Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Charlotte 4 Sept 2022 Liked: Cleanliness, room comfort, communication #### Home away from home Great place, quiet, and fun! The staff was great! ![](https://a.travel-assets.com/ugc/hotel-reviews/B89CC38EE26AC3D78E57C9F44C15C7FF0BF5994C1662290666680.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Charlotte Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Gabriel 8 Aug 2024 Liked: Cleanliness, room comfort, communication #### Very good value Rooms were very clean and modern and hotel is in a quiet, yet convenient location with a convenience store and a few restaurants across the street. ##### Gabriel Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Leanna A 30 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Best place to stay when you want to go in tours. Awesome, clean and practical. ##### Leanna A Stayed 2 nights in Nov 2024 ### 8/10 Good #### Ana 26 Jul 2025 The property is 15 minutes from 5ta Avenida and far from all the activities. Not within walking distant to all the shops and restaurants. Staff was friendly and accommodating. Rooms were clean, however, the sheets were stained. Comfortable overall. 7/11 conveniently located around the corner. ##### Ana Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### ARISTIDES 1 Aug 2023 Liked: Cleanliness, room comfort, communication #### Nice place to stay Great hotel, staff is friendly. Good location. Quiet. Hotel is new and clean. Highly recommend it ##### ARISTIDES Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Sandra 29 Feb 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication When we arrived at the front desk the young lady was very friendly and has good customer services. The rooms are very nice and walkable to restaurants and 7 eleven cross the street. ##### Sandra ### 8/10 Good #### Megan 20 Jul 2025 Liked: Cleanliness, property conditions & facilities, communication The staff were kind and friendly and the place was very spacious for a budget hotel. Close driving to supermarkets and Playa del Carmen. Kitchen could use some basic supplies such as a dish drying rack and sponge to properly wash dishes. The pool was not working which was a hassle for us with 2 young kids in the middle of summer. ##### Megan Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Pascal 30 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Last minute reservation. Beautiful appartment. Well maintained. Highly recommend. ##### Pascal Stayed 1 night in Nov 2023 ### 10/10 Excellent #### JORGE 26 Apr 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication This hotel by far exceeded my expectations. Our 2 bed, 2 bath suite had a sizeable kitchen, living and insuite laundry. Split AC units in rooms and loving, smart TV (allows you to connect to your Nerflix account). Very clean and staff was helpful and nice. Beach is 5 min by car. ##### JORGE Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Julie 31 Oct 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication This property is newer, very clean, great staff, beautiful pool, spacious parking, and the rooms are big, tons of natural light, blackout curtains, plenty of closet space, 2B/2B, big kitchen, tvs in every room, gorgeous living room, and washer/dryer! You can’t beat the price for this value. Also all the amenities you need on the same block (pharmacy, medical, food, convenience store, barber, swimwear, and more. Would highly recommend! ##### Julie Stayed 13 nights in Oct 2023 ### 10/10 Excellent #### José 30 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Muy buena distribución del cuarto, tenía todo lo necesario, y contaba con todos los servicios ( refrigerador, aire acondicionado, lavadora secadora, estufa, alberca) y personal todo el tiempo atento en recepción ##### José Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Bernardo 27 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Al lado hay una tienda 24 horas, la limpieza de la propiedad en general es excelente. ##### Bernardo Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### William 19 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The room was attractive, clean, comfortable, the reception was always staffed, we made in room and also walked to coffee and a yummy taco restaurant. We would visit again if we get the chance! ##### William Stayed 5 nights in Sep 2025 ### 8/10 Good #### Melanie 2 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very clean and quiet. Loved having a kitchen and washer/dryer. Elevator wasn’t working and it was a bit difficult with a child and stroller. You need a car as this location is far from the center of town. Only walked to 7 eleven, taco restaurant and pizzeria across the street. Caribe shuttle express came through and was our go to for transportation. ##### Melanie Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Maria Paula Prieto 2 Sept 2025 Liked: Cleanliness, property conditions & facilities Disliked: Communication Todo muy bien ... Si regresaremos . Solo tuvimos un percance con la gerente del hotel xq quería cobrarnos lavanderia de unas sabanas y colchón ya q un niño se hizo pipi. Esto fue de muy mal gusto. ##### Maria Paula Prieto Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### CHRISTIAN FERNANDO 8 Aug 2025 Liked: Cleanliness, property conditions & facilities, communication EXCELENTE LUGAR PARA HOSPEDARSE. ##### CHRISTIAN FERNANDO Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### María Teresa 22 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Lo único es que la piscina se veia un poco sucia. Todo lo demas excelente. ##### María Teresa Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Nassim 15 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities personnel de l'hôtel très serviable et souriant. hotel très propre et tranquille ##### Nassim Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Sarah 1 Jun 2025 Liked: Cleanliness, property conditions & facilities Great place to stay for a few nights before moving to our main resort down the road. We would come back with a couple next time as it would be a great base if you are on a budget, but you would need a car ##### Sarah Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Grand Tulum - 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