Title: HOTEL WINDAY PLAYA DEL CARMEN Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL WINDAY PLAYA DEL CARMEN Travelers relax by the outdoor pool under sunny skies or head to the rooftop for stunning views - a perfect retreat from the bustling streets below ## Photo gallery for HOTEL WINDAY PLAYA DEL CARMEN ![In-room safe, blackout curtains, free WiFi, bed sheets - HOTEL WINDAY PLAYA DEL CARMEN (Playa del Carmen)](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/7796ad6c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, blackout curtains, free WiFi, bed sheets - HOTEL WINDAY PLAYA DEL CARMEN (Playa del Carmen)](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/6d0c105c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Triple Room | In-room safe, blackout curtains, free WiFi, bed sheets - HOTEL WINDAY PLAYA DEL CARMEN (Playa del Carmen)](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/d428e8bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - HOTEL WINDAY PLAYA DEL CARMEN (Playa del Carmen)](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/633bfb0a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, blackout curtains, free WiFi, bed sheets - HOTEL WINDAY PLAYA DEL CARMEN (Playa del Carmen)](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/6d5aee15.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Winday Playa del Carmen sits near Quinta Avenida, offering a peaceful rooftop escape with sweeping views of the surroundings. Guests cool off in the outdoor pool while staying connected with in-room WiFi. ## Reviews 7.6 Good ## Popular amenities - Pool - Free Wi-Fi - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec 26 - Dec 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 27 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Deluxe Room, 1 Queen Bed ![Deluxe Room, 1 Queen Bed | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/bba287da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed ### Highlights Mini-fridge Blackout curtains Private bathroom Daily housekeeping In-room safe - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Studio, 1 King Bed ![Deluxe Studio, 1 King Bed | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/12bfbee3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 King Bed 7.6 Good 5 reviews ### Highlights Mini-fridge Blackout curtains Private bathroom Daily housekeeping In-room safe - Sleeps 2 - 1 King Bed ### View all photos for Comfort Quadruple Room ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/edf19216.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Quadruple Room ### Highlights Mini-fridge Blackout curtains Private bathroom Coffee/tea maker Daily housekeeping In-room safe - City view - Sleeps 4 - 2 Double Beds ### View all photos for Family Triple Room ![Family Triple Room | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/42a1ce7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room 10.0 Exceptional 1 review ### Highlights Kitchenette Mini-fridge Blackout curtains Coffee/tea maker Daily housekeeping In-room safe - City view - Sleeps 6 - 3 Double Beds ### View all photos for Panoramic Studio Suite ![Panoramic Studio Suite | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/7c5b1283.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio Suite ### Highlights Mini-fridge Blackout curtains Private bathroom Coffee/tea maker Daily housekeeping In-room safe - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Comfort Studio ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/edf19216.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio ### Highlights Mini-fridge Blackout curtains Daily housekeeping In-room safe - Sleeps 3 - 1 Queen Bed and 1 Large Single Sofa Bed ### View all photos for Comfort Studio ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/d177d34d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio ### Highlights Mini-fridge Blackout curtains Daily housekeeping In-room safe - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ### View all photos for Deluxe Triple Room ![Deluxe Triple Room | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/2f464ad4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Mini-fridge Blackout curtains Daily housekeeping In-room safe - Sleeps 3 - 1 King Bed and 1 Single Bed ### View all photos for Deluxe Quadruple Room ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/2ba94a11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room ### Highlights Mini-fridge Blackout curtains Daily housekeeping In-room safe - Sleeps 4 - 2 Double Beds ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/0a6f2ccc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - Pool - All-inclusive - Spa - Kids’ pool 9.8 Exceptional 570 reviews £932 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9358d881-ee1c-49db-acfc-b95280ef5b34&top_cur=GBP) Ad ![2 outdoor pools, pool umbrellas, pool loungers](https://mediaim.expedia.com/lodging/120000000/119210000/119207100/119207041/654d03a3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Sands Boutique Condos Luis Donaldo Colosio - 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Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 403 reviews £661 includes taxes & fees 26 Jan - 27 Jan 2026 [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9358d881-ee1c-49db-acfc-b95280ef5b34&top_cur=GBP) Ad ![Outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/2e14f933.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Hot tub - Pet-friendly - Free Wi-Fi £161 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9358d881-ee1c-49db-acfc-b95280ef5b34&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/c3a8aaf4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,786 reviews £296 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9358d881-ee1c-49db-acfc-b95280ef5b34&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free Wi-Fi 8.6 Excellent 698 reviews £135 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2026-1-8&chkout=2026-1-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9358d881-ee1c-49db-acfc-b95280ef5b34&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 942 reviews £926 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2026-1-7&chkout=2026-1-8&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9358d881-ee1c-49db-acfc-b95280ef5b34&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/906300/906203/9afa4dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Zilara Riviera Maya Adults Only All Inclusive Riviera Maya - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,014 reviews £407 includes taxes & fees 19 Jan - 20 Jan 2026 [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9358d881-ee1c-49db-acfc-b95280ef5b34&top_cur=GBP) Ad ![5 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/101000000/100120000/100114100/100114025/b7ccce00_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jungala Hotel at VidantaWorld Riviera Maya Playa del Carmen - On private beach - Pool - Spa - Water slide 9.2 Wonderful 78 reviews [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9358d881-ee1c-49db-acfc-b95280ef5b34&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-HOTEL-WINDAY-PLAYA-DEL-CARMEN.h89287395.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-HOTEL-WINDAY-PLAYA-DEL-CARMEN.h89287395.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63787%2C-87.06682&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=P-hZY1WXCnD1YhVOezYEQo9ckTc=) LOTE 1 y 2, MZ 133 Colonia Zazil-Ha, Playa del Carmen, QROO, 77720 #### What's nearby - Mario Villanueva Stadium Madrid \- 5 min walk \- 0.3 miles - Quinta Avenida \- 6 min walk \- 0.4 miles - Mamitas Beach \- 8 min walk \- 0.5 miles - Playa del Carmen Main Beach \- 9 min walk \- 0.5 miles - Quinta Alegría Shopping Mall \- 11 min walk \- 0.6 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive #### Restaurants - ‪Colectivo Mexicano Cervecero - ‬3 min walk - ‪Tacos El Cuñao - ‬2 min walk - ‪Roma Spaghetti - ‬3 min walk - ‪El Arabe - ‬3 min walk - ‪De Local - ‬3 min walk ## About this property ### HOTEL WINDAY PLAYA DEL CARMEN Hotel near Quinta Avenida Close to Mamitas Beach and Playa del Carmen Main Beach, HOTEL WINDAY PLAYA DEL CARMEN provides amenities such as a rooftop terrace. Guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool - A 24-hour front desk, smoke-free property and luggage storage Room features All guestrooms at HOTEL WINDAY PLAYA DEL CARMEN offer comforts such as free WiFi and safes. Extra conveniences in all rooms include: - Showers and shampoo - Mini fridges and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/97000000/96370000/96368800/96368727/3266237d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coco Live Suites Zazil-ha - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.4 Very good 53 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=96368727&PinnedHotelID=96368727&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/115000000/114210000/114209500/114209419/d3fbcc87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MULUC Playa Gonzalo Guerrero - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 7.2 Good 39 reviews £24 includes taxes & fees 27 Dec - 28 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=114209419&PinnedHotelID=114209419&HadPinnedHotel=true®ionId=-1&adults=2) ![Arcade](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/b3839734.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayan Art Hotel 10 Avenue Downtown Playa del Carmen - 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Kitchen - Parking included - Free Wi-Fi - Air-conditioning 9.4 Exceptional 19 reviews £55 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=105857125&PinnedHotelID=105857125&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/89000000/88230000/88224100/88224050/8479d63a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel B&B - 5th Avenue Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Laundry room 7.6 Good 263 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=88224050&PinnedHotelID=88224050&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/79000000/78270000/78265700/78265621/b94df978.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rodina Boutique Hotel Zazil-ha - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.4 Very good 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=78265621&PinnedHotelID=78265621&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Things to do - Outdoor pool ### Family friendly - Mini-fridge - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Rooftop terrace ### Accessibility - No lift ### More - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Mini-fridge ### More - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Winday Del Carmen Del Carmen HOTEL WINDAY PLAYA DEL CARMEN Hotel HOTEL WINDAY PLAYA DEL CARMEN Playa del Carmen HOTEL WINDAY PLAYA DEL CARMEN Hotel Playa del Carmen ## Frequently asked questions ### Does HOTEL WINDAY PLAYA DEL CARMEN have a pool? ### Is HOTEL WINDAY PLAYA DEL CARMEN pet-friendly? ### How much is parking at HOTEL WINDAY PLAYA DEL CARMEN? ### What time is check-in at HOTEL WINDAY PLAYA DEL CARMEN? ### What time is check-out at HOTEL WINDAY PLAYA DEL CARMEN? ### Where is HOTEL WINDAY PLAYA DEL CARMEN located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HOTEL WINDAY PLAYA DEL CARMEN Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.8 Amenities ### 8.0 Staff & service ### 8.2 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 57 8 - Good 37 6 - Okay 14 4 - Poor 10 2 - Terrible 18 ## Reviews ### 8/10 Good #### MICHAEL 30 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice room The hotel was a good budget friendly option. It was clean and in a good location. ##### MICHAEL Stayed 7 nights in Apr 2025 ### 8/10 Good #### Nicole 1 Jan 2025 Liked: Staff & service Good value. Clean friendly staff. ##### Nicole Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Joseph 5 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and friendly hotel, a short walk from the action of 5th Ave. ##### Joseph Stayed 1 night in Jan 2024 ### 8/10 Good #### Hannah 9 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly Staff Easy check-in and extremely friendly staff. ##### Hannah Stayed 1 night in Jan 2024 ### 6/10 Okay #### Todd 5 Jan 2024 Liked: Property conditions & facilities #### Decent Hotel The room was nice and the hotel was clean but the location was a bit far from the activities. ##### Todd Stayed 7 nights in Dec 2023 ### 8/10 Good #### Niles 7 Jan 2025 Liked: Cleanliness, staff & service Staff was good. The room was clean. Towels and sheets could of been better, as well as the shower hot water was temped at warm at best. Overall a decent value for short trips ##### Niles Stayed 3 nights in Jan 2025 ### 8/10 Good #### cynth 19 Aug 2023 Liked: Staff & service basic and clean ##### cynth Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Maria Eugenia 4 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Maria Eugenia Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Melani 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There was everything we needed. ##### Melani Stayed 1 night in Oct 2025 ### 8/10 Good #### Axel 30 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Buenos ##### Axel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Luís 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Execelente ##### Luís Stayed 1 night in Jul 2025 ### 8/10 Good #### Ic Diaz 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Ic Diaz Stayed 1 night in Jul 2025 ### 6/10 Okay #### Erika 25 Dec 2024 Liked: Cleanliness, staff & service, room comfort #### Nice rooftop pool! They were welcoming when my booking with vrbo fell through. Unfortunately parking on the street across the hotel our vehicle was towed, no no-parking sign. ##### Erika Stayed 1 night in Dec 2024 ### 6/10 Okay #### jose 21 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities My stay was excellent. I just wish they would give you a towel in better condition ##### jose Stayed 3 nights in Aug 2023 ### 4/10 Poor #### Robert 26 Mar 2025 Disliked: Cleanliness, amenities, property conditions & facilities Bring your own towels. Our room wasn't clean and the property in general is in disrepair. ##### Robert Stayed 5 nights in Mar 2025 ### 8/10 Good #### Darren 2 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Decent location. Clean. Nice bed. Clean shower. Everything works like it should. Nice cafe below too...:) ##### Darren Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Shirley Vanessa 6 Jan 2025 Liked: Amenities, property conditions & facilities N ##### Shirley Vanessa Stayed 1 night in Jan 2025 ### 8/10 Good #### Marisela 27 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great with the exceprion of the bed sheets and towels; they need new ones. ##### Marisela Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Darren 10 Jul 2023 Most rooms were very clean. Some rooms had low pressure hot water, Some were normal. Tile flooring made it sound like a dormitory ##### Darren Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Nicholas 23 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities I loved the room and location. It is next to essentials and the touristy area. The only thing i didnt like was Zumba at the park every other day at 7:39AM PST/7:30PM PST that wakes you up in i think whatever room you’re in . Had to eat out everyday because the fridge is very small and no microwave (not sure if they have rooms with bigger fridge and microwaves/cooking areas. The restaurant downstairs is good. It is about 11-15$USD/order with a drink ##### Nicholas Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Sergio 21 Apr 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The air condition don't work ##### Sergio Stayed 1 night in Apr 2025 ### 2/10 Terrible #### allen 19 Jan 2025 Disliked: Staff & service #### disappointing very disappointing. no record of my reservation, check in took an hour, did not want to honor my reservation, no hot water, problem with wifi, attempted to pad bill by 400 peos to wash a towel ##### allen Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Evgenii 26 Oct 2023 Liked: Amenities Disliked: Cleanliness, staff & service I had to pay more at the table. ##### Evgenii Stayed 1 night in Oct 2023 ### 4/10 Poor #### Darren 8 Jul 2023 Liked: Cleanliness Booked a following reservation. Left my stuff in the room. They booked another client in my room and left my stuff in the room. Then I had to pick up my stuff and go to another room. They found a client to pay $5 more. All the headaches it caused me..for $5. ##### Darren Stayed 1 night in Jul 2023 ### 4/10 Poor #### Verified traveller 26 Dec 2023 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### No privacy and no hot water I booked this hotel after doing multiple others across Mexico and this was not a good experience. First of all, the shower was cold and the receptionist didn’t offer to change us to another room after explaining that it happens in some of the rooms of the hotel. I had to take 2 cold stone showers. Bed was small but ok. Sheets were really slim and no option to have something more blankety. Privacy is horrible as the house keeping lady entered the room WITHOUT knocking on the door in the morning before check out time while we were intimate in the bed ! Had been traveling in a lot of country including one where the living standard is kinda poor like Haiti or Zimbabwe and this was one of the most uncomfortable place I’ve ever been so far. ##### Verified traveller Stayed 1 night in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Mahekal Beach Front Resort & Spa](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Mahekal-Beach-Front-Resort-Spa.h992175.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - 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