Title: Hotel El Faisan y El Venado Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=35658511&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel El Faisan y El Venado Travelers find a peaceful retreat with poolside relaxation and restaurant dining in Playa del Carmen, where the 24-hour front desk ensures smooth arrivals ## Photo gallery for Hotel El Faisan y El Venado ![Lobby sitting area - Hotel El Faisan y El Venado (Playa del Carmen)](https://images.trvl-media.com/lodging/36000000/35660000/35658600/35658511/f797a8ca.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Hotel El Faisan y El Venado (Playa del Carmen)](https://images.trvl-media.com/lodging/36000000/35660000/35658600/35658511/1ed241a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, blackout curtains, free WiFi, bed sheets - Hotel El Faisan y El Venado (Playa del Carmen)](https://images.trvl-media.com/lodging/36000000/35660000/35658600/35658511/8e8d6ae1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Hotel El Faisan y El Venado (Playa del Carmen)](https://images.trvl-media.com/lodging/36000000/35660000/35658600/35658511/7e8704aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel El Faisan y El Venado (Playa del Carmen)](https://images.trvl-media.com/lodging/36000000/35660000/35658600/35658511/5d81a8f4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel El Faisan y El Venado in central Playa del Carmen offers a calm retreat with an outdoor pool and on-site restaurant. Guests enjoy in-room WiFi, free self-parking, and 24/7 front desk service. ## Reviews 5.6 ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=35658511&PinnedHotelID=35658511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=35658511&PinnedHotelID=35658511&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=35658511&PinnedHotelID=35658511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=35658511&PinnedHotelID=35658511&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=35658511&PinnedHotelID=35658511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=35658511&PinnedHotelID=35658511&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=35658511&PinnedHotelID=35658511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=35658511&PinnedHotelID=35658511&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Standard Room ![Standard Room | Minibar, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35660000/35658600/35658511/1c01bd8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - 132 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room ![Superior Room | Minibar, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35660000/35658600/35658511/a58a3f4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - 132 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![Standard Room, 2 Queen Beds | Minibar, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35660000/35658600/35658511/1facb228.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds - 132 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Quadruple Room ![Minibar, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35660000/35658600/35658511/bdeca9d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room - 132 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, Multiple Beds ![Minibar, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35660000/35658600/35658511/bdeca9d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds - 132 sq ft - Sleeps 6 - 3 Queen Beds ## You may also like Ad ![2 outdoor pools](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 743 reviews £81 includes taxes & fees 26 Apr - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-El-Faisan-Y-El-Venado.h35658511.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-El-Faisan-Y-El-Venado.h35658511.Hotel-Information) ## About the area Playa del Carmen Centro, a neighbourhood in Playa del Carmen, is home to Hotel El Faisan y El Venado. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62813%2C-87.08240&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_yuJ0xvrlTK030nSR_upbRdz2NQ=) Calle 2 Nte Centro, Manzana 87 Lote 5, Playa del Carmen, QROO, 77710 ### What's nearby - ![Quinta Avenida](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 12 min walk \- 0.7 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 14 min walk \- 0.8 miles - ![Playacar Beach](https://images.trvl-media.com/place/601751/8dbcfc1c-ac16-4d65-8f88-06b1dee4e538.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playacar Beach 16 min walk \- 0.9 miles - Central Square 9 min walk \- 0.5 miles - Playa del Carmen Maritime Terminal 16 min walk \- 0.9 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 45 min drive ### Restaurants - McDonald's 4 min walk - Taqueria El Ñero 2 min walk - Sushi Tokio 2 min walk - Nativo 3 min walk - Mezcla Pdc 6 min walk ## About this property ### Hotel El Faisan y El Venado Hotel near Playa del Carmen Main Beach Close to Playa del Carmen Maritime Terminal and Quinta Avenida, Hotel El Faisan y El Venado provides amenities such as a restaurant. Guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool - Free self-parking - A 24-hour front desk and smoke-free property Room features All guest rooms at Hotel El Faisan y El Venado boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and minibars. Other conveniences in all rooms include: - Bathrooms with rainfall showers and shampoo - 21-inch TVs with satellite channels ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - A restaurant ### Restaurants on site - Faisan y venado ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Towels provided ### Entertainment - 21-inch TV with satellite channels ### Food and drink - Free bottled water - Minibar ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 24 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts There is limited hot water on site No pets and no service animals are allowed at this property ### Property is also known as El faisan y el venado Hotel Playa del Carmen El faisan y el venado Hotel El faisan y el venado Playa del Carmen Hotel El faisan y el venado Playa del Carmen Playa del Carmen El faisan y el venado Hotel Hotel El faisan y el venado Faisan Y Venado Del Carmen El faisan y el venado Faisan Y Venado Del Carmen Hotel El Faisan y El Venado Hotel Capital O Hotel El Faisan y El Venado Hotel El Faisan y El Venado Playa del Carmen Hotel El Faisan y El Venado Hotel Playa del Carmen ## Frequently asked questions ### Does Hotel El Faisan y El Venado have a pool? ### Is Hotel El Faisan y El Venado pet-friendly? ### How much is parking at Hotel El Faisan y El Venado? ### What time is check-in at Hotel El Faisan y El Venado? ### What time is check-out at Hotel El Faisan y El Venado? ### Where is Hotel El Faisan y El Venado located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel El Faisan y El Venado Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 6.0 Amenities ### 6.0 Staff & service ### 4.8 Property conditions & facilities 10 - Excellent 1 8 - Good 5 6 - Okay 1 4 - Poor 0 2 - Terrible 5 ## Reviews Verified ### 2/10 Terrible #### Alfredo 27 Jul 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It was closed since i arrived I hope yo refund me ##### Alfredo Stayed 4 nights in Jul 2020 Verified ### 2/10 Terrible #### Marco Antonio 30 Jun 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Mal ise la reservacion y el hotel cerrado y nunca m notificaron y fue perdida de tiempo y dinero ##### Marco Antonio Stayed 1 night in Jun 2020 Verified ### 6/10 Okay #### Moises 23 Mar 2020 Liked: Cleanliness, staff & service Disliked: Room comfort El hotel está en muy buena ubicación..tiene estacionamiento una alberca bonita..el cuarto bien...lo que no están cómodos son las camas muy incómodas..el internet no sirve y los controles de la t.v pésimos..deberían de mejorarlos...el personal muy amable..gracias ##### Moises Stayed 2 nights in Mar 2020 Verified ### 2/10 Terrible #### Adrian 23 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No ir jamas Mal servicio de parte de un argentino el cual nada amable ##### Adrian Stayed 3 nights in Mar 2020 Verified ### 8/10 Good #### Rocio 16 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Adecuado Buen lugar, el precio se adecua al servicio que te brindan ##### Rocio Stayed 2 nights in Mar 2020 Verified ### 2/10 Terrible #### Verified traveller 12 Mar 2021 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities ##### Verified traveller Stayed 1 night in Mar 2021 Verified ### 8/10 Good #### rene 31 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ![](https://a.travel-assets.com/ugc/hotel-reviews/53DF7C4E665D66DC818105AD4CD8B55F768B9CF71598888280561.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### rene Stayed 2 nights in Aug 2020 Verified ### 2/10 Terrible #### Verified traveller 10 Jul 2020 Disliked: Staff & service, property conditions & facilities #### Llegamos al hotel y estaba cerrado. ##### Verified traveller Stayed 1 night in Jul 2020 Verified ### 8/10 Good #### ste 4 Apr 2020 Liked: Cleanliness, staff & service ##### ste Stayed 3 nights in Mar 2020 Verified ### 8/10 Good #### Alexander 18 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alexander Stayed 3 nights in Mar 2020 Verified ### 10/10 Excellent #### Verified traveller 17 Mar 2020 ##### Verified traveller Stayed 1 night in Mar 2020 Verified ### 8/10 Good #### Victor 9 Mar 2020 Liked: Cleanliness, staff & service, room comfort ##### Victor Stayed 1 night in Mar 2020 ---