Title: Cache Hotel Boutique - Adults Only Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=3779009&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cache Hotel Boutique - Adults Only Guests can choose between exciting casino games or relaxing poolside with cocktails, all while the attentive staff helps create memorable experiences. ## Photo gallery for Cache Hotel Boutique - Adults Only ![Bar (on property) - Cache Hotel Boutique - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779009/c08aa37a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/83eac636-7f7c-42e7-b447-c558376bf724-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Junior Suite, 1 King Bed, City View | In-room safe, individually furnished, desk, laptop workspace - Cache Hotel Boutique - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779009/0f504f03.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Cache Hotel Boutique - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779009/669d6128.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Cache Hotel Boutique - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779009/527b34e5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Playa del Carmen, Cache Hotel Boutique - Adults Only provides a perfect retreat. Travelers enjoy local and international dishes at the Caché restaurant, while the poolside bar serves refreshing drinks for leisurely afternoons. ## Reviews 8.2 Very good ## Popular amenities - Spa - Free Wi-Fi - Air-conditioning £85 includes taxes & fees 7 Feb - 8 Feb ## Room options ### Check availability for these dates Tonight [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=3779009&PinnedHotelID=3779009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=3779009&PinnedHotelID=3779009&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=3779009&PinnedHotelID=3779009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=3779009&PinnedHotelID=3779009&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3779009&PinnedHotelID=3779009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3779009&PinnedHotelID=3779009&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3779009&PinnedHotelID=3779009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3779009&PinnedHotelID=3779009&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Presidential Suite, 1 King Bed, Terrace, Partial Ocean View ![Presidential Suite, 1 King Bed, Terrace, Partial Ocean View | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779009/4f39e809.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed, Terrace, Partial Ocean View 10.0 Exceptional 1 review ### Highlights Patio Individually furnished Air conditioning Plasma TV Separate bedroom Blackout curtains Rainfall showerhead Champagne service - 295 sq ft - 1 bedroom - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed, City View ![Junior Suite, 1 King Bed, City View | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779009/0f504f03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, City View 8.0 Very good 2 reviews ### Highlights Balcony Individually furnished Air conditioning Plasma TV Separate bedroom Blackout curtains Separate bath and shower Rainfall showerhead - 290 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Standard Suite, 1 King Bed, Balcony, Courtyard View ![Standard Suite, 1 King Bed, Balcony, Courtyard View | View from room](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779009/fd8ab747.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 1 King Bed, Balcony, Courtyard View ### Highlights Balcony Individually furnished Air conditioning Plasma TV Separate bedroom Blackout curtains Rainfall showerhead Champagne service - 310 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View ![Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779009/729b919b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View ### Highlights Individually furnished Air conditioning Plasma TV Blackout curtains Separate bath and shower Rainfall showerhead Champagne service Minibar - 265 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Double or Twin Room, Pool Access ![Standard Double or Twin Room, Pool Access | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779009/d8ccca14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room, Pool Access ### Highlights Individually furnished Air conditioning Plasma TV Blackout curtains Rainfall showerhead Champagne service Cable channels Desk - 275 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Standard Double Room, 1 King Bed, Pool Access ![Standard Double Room, 1 King Bed, Pool Access | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779009/b67c17e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 King Bed, Pool Access 7.0 Good 12 reviews ### Highlights Individually furnished Air conditioning Plasma TV Blackout curtains Rainfall showerhead Champagne service Cable channels Desk - 275 sq ft - City view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Cache-Hotel-Boutique-Adults-Only.h3779009.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Cache-Hotel-Boutique-Adults-Only.h3779009.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62794%2C-87.07401&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rm7DE0N7dB5CVFCuFNGGeGqJ8tc=) 15 Avenida Norte Calle 10 Norte esquina, Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Central Square \- 2 min walk \- 0.1 miles - Quinta Avenida \- 2 min walk \- 0.1 miles - Playa del Carmen Main Beach \- 5 min walk \- 0.3 miles - Mamitas Beach \- 9 min walk \- 0.5 miles - Playa del Carmen Maritime Terminal \- 14 min walk \- 0.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive #### Restaurants - ‪El Árbol de la Diez - ‬1 min walk - ‪Logia Café - ‬1 min walk - ‪El Tapas Restaurante - ‬2 min walk - ‪Zitla - ‬2 min walk - ‪La Chancla - ‬1 min walk ## About this property ### Cache Hotel Boutique - Adults Only Hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Cache Hotel Boutique - Adults Only provides free cooked-to-order breakfast, a casino and a poolside bar. For those looking to try their luck, this hotel boasts 50 slot machines, a casino VIP room and a sports book. Treat yourself to a massage or other spa services. The on-site Mediterranean cuisine restaurant, Caché restaurant, offers breakfast, brunch, lunch, dinner and a poolside location. In addition to concerts and live shows and a terrace, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). You'll also enjoy perks such as: - An outdoor pool, along with sunloungers and pool umbrellas - Self-parking (surcharge), a round-trip airport shuttle (surcharge) and concierge services - Evening entertainment, wedding services and tour/ticket information - Karaoke, multilingual staff and luggage storage - Guest reviews say great things about the helpful staff Room features All rooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. More amenities include: - Bathrooms with free toiletries - 32-inch plasma TVs with cable channels - Wardrobes/cupboards, limited housekeeping and desks ## Similar properties ![View from property](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/14971325.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,253 reviews £46 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/8000000/7230000/7229300/7229300/0c40f52d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Senses Quinta Avenida By Artisan Adults Only Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Restaurant 8.0 Very good 486 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=7229300&PinnedHotelID=7229300&HadPinnedHotel=true®ionId=-1&adults=2) ![Master Suite | Jetted bathtub](https://images.trvl-media.com/lodging/4000000/3900000/3898700/3898657/ce9f7e5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Be Playa Hotel Boutique & Rooftop Bar - Adults Only Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 833 reviews £77 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=3898657&PinnedHotelID=3898657&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/22000000/21600000/21598900/21598831/f59c8ef6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Leyenda Boutique by Bunik Downtown Playa del Carmen - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 245 reviews £96 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=21598831&PinnedHotelID=21598831&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/43000000/42410000/42408800/42408756/35353a56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CALIXTA Hotel Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 321 reviews £66 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=42408756&PinnedHotelID=42408756&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/862700/862618/e0579876.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Paradise Downtown Playa del Carmen - Pool - Breakfast included - Spa - Free Wi-Fi 8.2 Very good 572 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=862618&PinnedHotelID=862618&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48890000/48886100/48886018/a6730ffd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliora By Bunik Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Laundry room 9.2 Wonderful 1,004 reviews £63 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=48886018&PinnedHotelID=48886018&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/1e2ccbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,730 reviews £47 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/1000000/910000/907400/907301/b2aa3938.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinbe Hotel Boutique Downtown Playa del Carmen - Pool - Kids’ pool - Free Wi-Fi - Air-conditioning 8.4 Very good 837 reviews £49 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=907301&PinnedHotelID=907301&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/773feecf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Palm at Playa Downtown Playa del Carmen - Pool - Hot tub - Free Wi-Fi - Air-conditioning 7.8 Good 1,025 reviews £55 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Onsite parking available only on request - Secured, covered parking on site (USD 10 per day) - Limited on-site self parking - Onsite parking options include a garage ### Food and drink - Free cooked-to-order breakfast available daily 8:00 AM to noon - A bar/lounge - A poolside bar - A restaurant - Couples/private dining ### Restaurants on site - Caché restaurant ### Things to do - 50 slot machines - 8 gaming tables - Casino (1,600 square foot of space) - Concerts/live shows - Evening entertainment - Fitness classes - Karaoke - Outdoor pool - Pilates classes - Sportsbook - Yoga classes ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage ### Guest services - Concierge services - Housekeeping (once per stay) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Outdoor entertainment area - Pool loungers - Pool umbrellas - Terrace ### Spa - Deep-tissue massages - In-room massages - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 steps to reach entrance - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 1 building - 3 floors - Built in 2010 - Designated smoking areas (fines apply) - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer (on request) - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch plasma TV with cable channels ### Food and drink - Champagne service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Desk chair - Individual furnishings - Laptop workspace - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 60 per accommodation, per stay - A tax is imposed by the city: USD 3.15 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3) - Covered self-parking fee: USD 10 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash Cashless transactions are available Long-term renters welcome Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 11:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms ### Property is also known as Cache Boutique All Adult Cache Boutique All Adult Playa del Carmen Cache Boutique Hotel Cache Hotel Cache Hotel Boutique Cache Hotel Boutique All Adult Cache Hotel Boutique All Adult Playa del Carmen Cache Hotel Boutique Adults Playa del Carmen Cache Hotel Boutique Adults Cache Boutique Adults Playa del Carmen Cache Boutique Adults Cache Adults Only Del Carmen Cache Hotel Boutique Adults Only Cache Hotel Boutique - Adults Only Hotel Cache Hotel Boutique - Adults Only Playa del Carmen Cache Hotel Boutique - Adults Only Hotel Playa del Carmen ## Frequently asked questions ### Does Cache Hotel Boutique - Adults Only have a pool? ### How much does it cost to stay at Cache Hotel Boutique - Adults Only? ### Is Cache Hotel Boutique - Adults Only pet-friendly? ### How much is parking at Cache Hotel Boutique - Adults Only? ### What time is check-in at Cache Hotel Boutique - Adults Only? ### What time is check-out at Cache Hotel Boutique - Adults Only? ### Does Cache Hotel Boutique - Adults Only provide a shuttle to the airport? ### Where is Cache Hotel Boutique - Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Cache Hotel Boutique - Adults Only Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.8 Location ### 8.6 Staff & service ### 8.2 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 328 8 - Good 219 6 - Okay 103 4 - Poor 22 2 - Terrible 49 ## Reviews ### 10/10 Excellent #### Amanda 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was amazing and very accommodating. I stayed here 3 nights and it did not disappoint. Great pool, food, and vibes. I was able to walk everywhere. Steps from the beach and 5th. ##### Amanda Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Bogdan 29 Dec 2025 Nice clean ! ##### Bogdan Stayed 7 nights in Dec 2025 ### 8/10 Good #### Hector 23 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great breakfast, friendly staff. AWESOME location. Walking distance to everything! ##### Hector Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Mariam 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Wrong was spotless, clean. Staff was incredibly friendly ![](https://a.travel-assets.com/ugc/hotel-reviews/10110030-5b8d-4516-ae55-c9d334555b32-1763526517674.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mariam Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### James 3 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Room filthy, no towels, water didn't work, no toilet paper without request, unsecured. The worst hotel we ever had to stay in. This building should be condemned. Expedia should be ashamed to list this property. A refund of some type should given and this place shouldn't be listed. ##### James Stayed 5 nights in Dec 2025 ### 6/10 Okay #### Christopher 14 Sept 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Great location! ##### Christopher Stayed 9 nights in Jun 2025 ### 2/10 Terrible #### Steven 26 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities The check in went okay people were nice but the hotel its self is very dirty and falling apart. The room besides the bedding looks like it never has been cleaned. Found a used band aid in the door jam. The pictures online are like 15 years old. And it is very very loud and noisey at all times. ##### Steven Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Frederick 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Frederick Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Maritza A 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was good and they had a variety of options. ##### Maritza A Stayed 7 nights in Aug 2025 ### 8/10 Good #### Kareem 28 Jul 2025 Liked: Cleanliness, staff & service Nice view friendly staff vibrant entertainment ##### Kareem Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Carl 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and friendly staff ##### Carl Stayed 3 nights in May 2025 ### 10/10 Excellent #### Stephany Anais 24 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel in town!!!! ##### Stephany Anais Stayed 4 nights in Apr 2025 ### 2/10 Terrible #### Sara 8 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Never staff at desk. Had to wait 30 minutes past check in for someone to come and check me in. Water worked only sometimes. Water quit on me 3 times during one quick shower. Quit on me with soap on my face. Had to wait 20 minutes or so for water to turn back on after each time it shut off. There were a few roaches seen.. Could never get the room temperature comfortable. They don’t tell you this online but you only get one towel to use every 3 days because that’s when they come back to clean your room. If you want more towels you can get them for a fee but that’s IF they have any clean ones to give to you. They say events on the roof end at 11:00PM to allow people quiet to rest. Events actually went on all night. Can hear it loud and well from your room. Broken glass in and around the pool. Saw a child cut his foot on glass. Yes, a CHILD at this ADULTS ONLY hotel. We left and paid more for a different hotel because it was that bad. ![](https://a.travel-assets.com/ugc/hotel-reviews/27edf302-de61-4b24-a603-0c9d6bde60b9-1767916189883.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f0ddaded-5353-4cad-bbca-cecd065154fc-1767916189984.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sara Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### STAV 16 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I had great time staying here… friendly staff, good location, great breakfast :) ##### STAV Stayed 5 nights in Jan 2025 ### 6/10 Okay #### Michael 5 Aug 2025 Liked: Amenities Free live music every night from 6pm till... but not past 1am. All rooms appear to have direct access to the party! Good selection of Lebanese food on the hotel menu. ##### Michael Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Nubia 9 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thank you, it was a great experience, in love with the town and the location for The hotel ##### Nubia Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Julio w 17 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is incredible, good location, staff, environment 👏 ##### Julio w Stayed 2 nights in Feb 2025 ### 8/10 Good #### Aleyda 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities It shiuld have more options for food than Lebanese food, not all of us like that food. The breakfast should have more variety, as same as the music, Latin music should be included ##### Aleyda Stayed 6 nights in Aug 2025 ### 6/10 Okay #### Claudia 4 Jan 2026 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The staff were really kind but half the time I had trouble finding someone to talk to. It is hard to reach them on WhatsApp and I don’t hear back for days. My main issue during my stay was that the toilet didn’t flush for 3 of the 5 days I was there, and the sink had brown water even though I left it running for a minute to clear up. At times, we had no water at all and the shower was off. The free included breakfast is very limited and you can only order 1 thing per person, I got 2 eggs and a salad with toast and another time 2 pancakes. When we checked in, the mini bar was not stocked and they tried to charge us for items we did not take (why would we get chips or chocolate when there are marquesitas right outside???). It seemed like the room was not entirely tidied when we were inside. The area is very central and walkable. They have events on the rooftop most nights so if you sleep early and like quiet, this is not the hotel for you. Most of the music was also geared toward older retired white Floridians but on Fridays they do Afrobeats. Even when the rooftop closes at about 12am, you can still hear the market across the street until maybe about 1-2am. Overall it’s a cute hotel that could be better maintained (a lot of the interior is worn down, cracked, and our mirror had a lot of stains and peeling), but I would not stay here again due to all the inconveniences I experienced. ##### Claudia Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### stav 30 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel, good location , kind crew. Breakfast was great . ##### stav Stayed 5 nights in Dec 2024 ### 8/10 Good #### Vanessa 28 May 2025 Liked: Cleanliness, staff & service Agree with the previous comments that this is a loud hotel. Cleanliness is okay for a place to just sleep. ##### Vanessa Stayed 4 nights in May 2025 ### 10/10 Excellent #### Melissa 19 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay here and would recommend to others!! ##### Melissa Stayed 4 nights in Sep 2024 ### 8/10 Good #### Tim 27 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Centrally located, large rooms, helpful staff. ##### Tim Stayed 1 night in Dec 2024 ### 8/10 Good #### Kayleigh 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location, great vibe, and fantastic staff! We loved our stay here! The location couldn’t be better—just a minute’s walk to 5th Avenue. The rooftop pool and bar were perfect for relaxing, and the included breakfast was honestly one of the best I’ve ever had. There was something fun happening every night—DJs, salsa lessons, movie nights, a live jazz band—great for staying in or kicking off the evening before heading out. The staff were incredibly friendly and went above and beyond, even recommending a local beach to avoid the seaweed. I’d absolutely recommend this hotel to friends and will definitely be back! ##### Kayleigh Stayed 5 nights in Jun 2025 ### 8/10 Good #### Curtis 7 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The place is fun and for people who want to have fun and dance and listen to music or just chill and listen to music and eat and drink right outside your room sitting at the tables or at the bar or in the pool, connected to the casino. Only problem is none of the taxi guys know about this place and even giving them the address they seem ti get confused. It’s better to say the casino if you want to get dropped off at the right place Staff was great. It does get a little loud late night but that was my type of party and I also sleep well through most things so was not a bother to me or my wife. ##### Curtis Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [The St. Regis Kanai Resort, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information) > > [Iberostar Waves Tucán - 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