Title: BALAM Playa - 15 Th. Ave Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=84105035&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # BALAM Playa - 15 Th. Ave Travelers find tropical relaxation at this Playa del Carmen retreat, where poolside lounging and beach bar cocktails create the perfect vacation rhythm ## Photo gallery for BALAM Playa - 15 Th. Ave ![Private beach nearby, beach bar - BALAM Playa - 15 Th. Ave (Playa del Carmen)](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool - BALAM Playa - 15 Th. Ave (Playa del Carmen)](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/6d6811c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi - BALAM Playa - 15 Th. Ave (Playa del Carmen)](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/0ab3bc98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - BALAM Playa - 15 Th. Ave (Playa del Carmen)](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/fc016c50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - BALAM Playa - 15 Th. Ave (Playa del Carmen)](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/4eb5741b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Playa del Carmen, BALAM Playa - 15 Th. Ave offers vibrant energy and relaxation. Enjoy a free continental breakfast, outdoor pool, and beach bar. Helpful staff assist with tours, and in-room WiFi keeps you connected. ## Reviews 6.2 ## Popular amenities - Pool - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning - Parking available ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Family Studio Suite ![Family Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/ea199c0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Heated bathroom floor - Sleeps 5 - 2 Queen Beds OR 1 Single Sofa Bed ### View all photos for Grand Studio Suite ![Grand Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/f2f4cf95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Heated bathroom floor - Sleeps 3 - 1 King Bed OR 1 Single Sofa Bed ### View all photos for Deluxe Studio Suite ![Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/20d28e71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Heated bathroom floor - Sleeps 2 - 1 King Bed ### View all photos for Executive Studio Suite ![Executive Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/a9a84888.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Heated bathroom floor - Sleeps 3 - 1 Double Bed OR 1 Single Bed ### View all photos for Exclusive Studio Suite ![Exclusive Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/464ae65c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Heated bathroom floor - Sleeps 2 - 1 Queen Bed ### View all photos for Panoramic Studio Suite ![Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/7924a1a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Heated bathroom floor - Sleeps 2 - 1 King Bed ### View all photos for Comfort Studio Suite ![Comfort Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/bddd5d64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Heated bathroom floor - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-BALAM-Playa-15-Th-Ave.h84105035.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-BALAM-Playa-15-Th-Ave.h84105035.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62403%2C-87.07664&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uU_QOQjAWpZPlKb0idvJGHBhovk=) 15 Avenida Nte Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida \- 2 min walk \- 0.1 miles - Playa del Carmen Main Beach \- 3 min walk \- 0.2 miles - Playa del Carmen Maritime Terminal \- 5 min walk \- 0.3 miles - Playacar Beach \- 5 min walk \- 0.3 miles - Central Square \- 9 min walk \- 0.5 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive #### Restaurants - ‪Pollos El Pechugon - ‬2 min walk - ‪Burger Playa - ‬2 min walk - ‪Marley Coffee - ‬2 min walk - ‪Asadero El Pollo - ‬2 min walk - ‪primer plato - ‬2 min walk ## About this property ### BALAM Playa - 15 Th. Ave Hotel near Quinta Avenida Close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, BALAM Playa - 15 Th. Ave provides free continental breakfast, a beach bar and more. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool - Self-parking (surcharge), a porter/bellboy and a 24-hour front desk - Luggage storage, concierge services and tour/ticket information - Guest reviews say great things about the helpful staff Room features All rooms are individually furnished, and have comforts such as first-run films and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Bathrooms with heated floors and showers - 40-inch Smart TVs with Netflix, streaming services and premium channels - Wardrobes/cupboards, full-sized fridge/freezers and first-run films ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/5000000/4260000/4252500/4252472/f48d7503.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bosque Caribe , 5th Av Zone Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Parking available 7.6 Good 339 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=4252472&PinnedHotelID=4252472&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/a012a9b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach House Hotel Downtown Playa del Carmen - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 7.8 Good 482 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/6f86acb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maya Turquesa - Playa del Carmen Downtown Playa del Carmen - Pool - Breakfast included - Kids’ pool - Free Wi-Fi 6.6 336 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/115000000/114210000/114209500/114209419/a1ddeb59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MULUC Playa Gonzalo Guerrero - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 7.0 Good 43 reviews £27 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=114209419&PinnedHotelID=114209419&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/93000000/92510000/92502500/92502420/352952e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MAYAB Playa - 5Th. Ave Downtown Playa del Carmen - Free Wi-Fi - Air-conditioning - Bar - Housekeeping 7.0 Good 102 reviews £35 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=92502420&PinnedHotelID=92502420&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/7e8ceee7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. Ave Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free Wi-Fi 7.6 Good 130 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/89000000/88230000/88224100/88224050/e8cd8d24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel B&B - 5th Avenue Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Laundry room 7.6 Good 265 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=88224050&PinnedHotelID=88224050&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/32000000/31910000/31902600/31902533/5212bfd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moonshine Hotel Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 7.8 Good 219 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=31902533&PinnedHotelID=31902533&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2800000/2793400/2793346/6ad66374.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colonial Playa del Carmen Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - 24/7 front desk 7.8 Good 1,299 reviews £40 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=2793346&PinnedHotelID=2793346&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/111000000/110570000/110568400/110568340/abb472f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### White Sand Playa Downtown Playa del Carmen - Free Wi-Fi - Air-conditioning - Bar - Housekeeping 8.4 Very good 25 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=110568340&PinnedHotelID=110568340&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (USD 10 per day) - Street parking available - Uncovered parking on site (USD 10 per day) - Limited on-site self parking - Onsite parking includes off-street options ### Food and drink - Free continental breakfast available daily 8:00 AM to 10:00 AM - A beach bar ### Things to do - Outdoor pool ### Family friendly - In-room full-sized refrigerator/freezer - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Lockers - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Outdoors - Direct access to a private beach ### Accessibility - No lift ### More - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Heated bathroom floor - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch smart TV with premium cable channels - First-run films - Netflix - Streaming services ### Food and drink - Full-sized refrigerator/freezer ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 5 per pet, per day ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Uncovered self-parking fee: USD 10 per day - Nearby parking fee: USD 10 per day (164 ft away) - Pet fee: USD 5 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Property Registration Number HSR190307TC4 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 11:00 PM ### Property is also known as BALAM Playa - 15 Th. Ave Hotel BALAM Playa - 15 Th. Ave Playa del Carmen BALAM Playa - 15 Th. Ave Hotel Playa del Carmen ## Frequently asked questions ### Does BALAM Playa - 15 Th. Ave have a pool? ### Is BALAM Playa - 15 Th. Ave pet-friendly? ### How much is parking at BALAM Playa - 15 Th. Ave? ### What time is check-in at BALAM Playa - 15 Th. Ave? ### What time is check-out at BALAM Playa - 15 Th. Ave? ### Where is BALAM Playa - 15 Th. Ave located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## BALAM Playa - 15 Th. Ave Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.0 Cleanliness ### 6.0 Amenities ### 6.2 Staff & service ### 6.2 Eco-friendliness ### 5.6 Property conditions & facilities 10 - Excellent 64 8 - Good 57 6 - Okay 59 4 - Poor 30 2 - Terrible 69 ## Reviews ### 10/10 Excellent #### Raymond 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent ##### Raymond Stayed 28 nights in Nov 2025 ### 6/10 Okay #### colette Marie 5 Jan 2026 Liked: Cleanliness, amenities More cleaning of the rooms. Better water pressure in shower. ##### colette Marie Stayed 11 nights in Dec 2025 ### 6/10 Okay #### Lawrence Ross 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Nothing special.Room was clean.Pesonally little nosey for me ##### Lawrence Ross Stayed 2 nights in Dec 2025 ### 8/10 Good #### Satender Singh 6 Dec 2025 Liked: Cleanliness, property conditions & facilities Everything good ##### Satender Singh Stayed 6 nights in Nov 2025 ### 6/10 Okay #### Berlie 22 Dec 2025 Liked: Staff & service It was a good cost effective place to stay while waiting to transfer to our booked resort. It is in walking distance to accessible beaches, shopping, and entertainment. If you do not want an all inclusive resort, but want an affordable place to stay for a holiday and just need a place to put your head at night, this might be your place. There are no safes to keep valuables in the room and the doors to the rooms are not the most secure. ##### Berlie Stayed 1 night in Dec 2025 ### 10/10 Excellent #### James 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice folks, room very clean , convenience store steps away. , 200 yards ( or so) to the beach. Lots of food options nearby. A/C was awesome. ##### James Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Phetnikone 12 Jun 2025 Liked: Staff & service, amenities, property conditions & facilities Simple hotel ##### Phetnikone Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Perla Gisel 21 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Horrible ##### Perla Gisel Stayed 3 nights in Oct 2025 ### 8/10 Good #### VICTOR 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet and it has about everything you need ##### VICTOR Stayed 4 nights in May 2025 ### 6/10 Okay #### Julian 18 Aug 2025 Liked: Cleanliness No bad to stay, good location, AC on room, Parking not available, Breakfast is not good, don't include it, ##### Julian Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Kazuhiko 22 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is very kind for me. ##### Kazuhiko Stayed 4 nights in Jun 2025 ### 8/10 Good #### Dimitri 12 Jan 2025 Liked: Property conditions & facilities Disliked: Cleanliness Cosy place with a nice walking distance to the beach. ##### Dimitri Stayed 5 nights in Jan 2025 ### 6/10 Okay #### Pablo 9 Aug 2025 Disliked: Staff & service, property conditions & facilities very noisy in my experience ##### Pablo Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Tyler 17 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I was unable to check in as they tried to shake me down for extra money, and then Expedia would not refund my money ##### Tyler Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### redouane zaid 15 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities the front desk at the hotel were rude the toilet was leaking for 2 days. once they fixed it started leaking again. i asked them to give me another room. they said all of them were full which was a lie because most of the room next to me were vacant. so i asked for general manager to talk to. they told me he is in meeting at 12pm one hour later the guy in front desk told me i have a room in second floor i told him i am disabled he said there is nothing i can do for u. i was really mad and unhappy:(:(:( ##### redouane zaid Stayed 10 nights in Sep 2025 ### 10/10 Excellent #### Chris 11 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities I, like ##### Chris Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Fidel 6 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The property lost power , they didn’t help at nothing on all , they didn’t had the possibility to relocate on another hotel … not power , not air conditioner, not water … you couldn’t take showers, you couldn’t sleep in suffocate room, the toilet was full of pee & poo about 3 days , you couldn’t charge your cell phone..so , my staying wasn’t nothing fine… was a bad experience in this Balam playa hotel … I won’t be there never again 👎 ##### Fidel Stayed 15 nights in Aug 2025 ### 2/10 Terrible #### Niket 15 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The location is good; however, the property is terrible like a roadside lodge with old torn bedsheets, bed bugs, smell, etc. ##### Niket ### 8/10 Good #### James 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Close to 5th Ave. Good value for the price. Needs instructions for operating TV. ##### James Stayed 1 night in Feb 2025 ### 2/10 Terrible #### William 10 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This is a horrible hotel they used photos that are not the true thing false avertisment ##### William Stayed 5 nights in Apr 2025 ### 6/10 Okay #### Neys 6 May 2025 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### can't complain for the price I paid Pros: room was big & clean, bathroom was clean, wifi worked great in the room Cons: room was dark, bathroom shower leaked nonstop, beds were hard & uncomfortable ##### Neys Stayed 6 nights in Apr 2025 ### 8/10 Good #### Uriel Esparza 13 May 2024 Liked: Cleanliness, staff & service, amenities Close to beach ##### Uriel Esparza Stayed 4 nights in May 2024 ### 6/10 Okay #### Marcos 10 Jul 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Motel like style in the US. Good clean rooms. Not so great clean outdoors furnishings. Good for 1 or 2 nites if you're only want to sleep. Poor breakfeast experience. Some hostels are better. Overwall did what I wanted, 1 nite stay, convinient location, cheap. Cant take coffe mug to room. You get what u pay, dont expect much, but works for some. It did for me. 5 star to cleaning lady and the male staff member front desk. Good stay if you dont mind the above. ##### Marcos Stayed 1 night in Jul 2025 ### 10/10 Excellent #### yves 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its ok ##### yves Stayed 14 nights in Mar 2025 ### 10/10 Excellent #### Hiram 5 May 2025 12 ##### Hiram Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - 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