Title: BALAM Playa - 15 Th. Ave Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # BALAM Playa - 15 Th. Ave Hotel with a nearby private beach, a short walk to Playa del Carmen Main Beach ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/d94270eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/4eb5741b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/b971d1cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/6d6811c2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Playa del Carmen, BALAM Playa - 15 Th. Ave offers vibrant energy and relaxation. Enjoy a free continental breakfast, outdoor pool, and beach bar. Helpful staff assist with tours, and in-room WiFi keeps you connected. 6.0 ## Popular amenities - Bar - Parking available - Pool - Breakfast included - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Family Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/6c052857.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Private bathroom - Sleeps 5 - 2 Queen Beds OR 1 Single Sofa Bed ![Terrace/patio](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/6d6811c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Private bathroom - Sleeps 3 - 1 King Bed OR 1 Single Sofa Bed ![Deluxe Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/063e9aac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Private bathroom - Sleeps 2 - 1 King Bed ![Executive Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/71fa166d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Private bathroom - Sleeps 3 - 1 Double Bed OR 1 Single Bed ![Exclusive Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/46385edd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Private bathroom - Sleeps 2 - 1 Queen Bed ![Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/ffd58380.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Private bathroom - Sleeps 2 - 1 King Bed ![Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/0fb4fdd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Private bathroom - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Aerial view](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/bb9290ec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-BALAM-Playa-15-Th-Ave.h84105035.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-BALAM-Playa-15-Th-Ave.h84105035.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62403%2C-87.07664&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uU_QOQjAWpZPlKb0idvJGHBhovk=) 15 Avenida Nte Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 2 min walk - 0.1 miles - Playa del Carmen Main Beach - 3 min walk - 0.2 miles - Playa del Carmen Maritime Terminal - 5 min walk - 0.3 miles - Playacar Beach - 5 min walk - 0.3 miles - Mamitas Beach - 14 min walk - 0.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive #### Restaurants - ‪Pollos El Pechugon - ‬2 min walk - ‪Tacos Chac Pel - ‬3 min walk - ‪Marley Coffee - ‬2 min walk - ‪Burger Playa - ‬2 min walk - ‪Mulix Cocina Boutique Pdc - ‬1 min walk ## About this property ### BALAM Playa - 15 Th. Ave Hotel near Quinta Avenida Close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, BALAM Playa - 15 Th. Ave provides free continental breakfast, a beach bar and more. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool - Self-parking (surcharge), tour/ticket information and luggage storage - A 24-hour front desk, concierge services and a porter/bellboy - Guest reviews say great things about the helpful staff Room features All rooms are individually furnished, and have comforts such as first-run films and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Bathrooms with heated floors and showers - 40-inch Smart TVs with Netflix, streaming services and premium channels - Wardrobes/cupboards, full-sized fridge/freezers and first-run films ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. 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Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Uncovered self-parking fee: USD 10 per day - Nearby parking fee: USD 10 per day (164 ft away) - Pet fee: USD 5 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Property Registration Number HSR190307TC4 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 11:00 PM ### Property is also known as BALAM Playa - 15 Th. Ave Hotel BALAM Playa - 15 Th. Ave Playa del Carmen BALAM Playa - 15 Th. Ave Hotel Playa del Carmen ## Frequently asked questions ### Does BALAM Playa - 15 Th. Ave have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 11:00 PM. ### Is BALAM Playa - 15 Th. Ave pet-friendly? > Yes, pets are allowed at this property. There's a fee of USD 5 per pet, per day. ### How much is parking at BALAM Playa - 15 Th. Ave? > Self-parking is available for USD 10 per day. ### What time is check-in at BALAM Playa - 15 Th. Ave? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at BALAM Playa - 15 Th. Ave? > Checkout is at noon. ### Where is BALAM Playa - 15 Th. Ave located? > Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## BALAM Playa - 15 Th. Ave Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 51 8 - Good 47 6 - Okay 51 4 - Poor 29 2 - Terrible 65 ### 6.0/10 Cleanliness ### 6.0/10 Staff & service ### 5.8/10 Amenities ### 5.6/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 10/10 Excellent #### Phetnikone 12 Jun 2025 Liked: Staff & service, amenities, property conditions & facilities Simple hotel ##### Phetnikone Stayed 3 nights in Jun 2025 ### 8/10 Good #### VICTOR 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet and it has about everything you need ##### VICTOR Stayed 4 nights in May 2025 ### 6/10 Okay #### Julian 18 Aug 2025 Liked: Cleanliness No bad to stay, good location, AC on room, Parking not available, Breakfast is not good, don't include it, ##### Julian Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Kazuhiko 22 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is very kind for me. ##### Kazuhiko Stayed 4 nights in Jun 2025 ### 8/10 Good #### Dimitri 12 Jan 2025 Liked: Property conditions & facilities Disliked: Cleanliness Cosy place with a nice walking distance to the beach. ##### Dimitri Stayed 5 nights in Jan 2025 ### 6/10 Okay #### Pablo 9 Aug 2025 Disliked: Staff & service, property conditions & facilities very noisy in my experience ##### Pablo Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Tyler 17 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I was unable to check in as they tried to shake me down for extra money, and then Expedia would not refund my money ##### Tyler Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Fidel 6 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The property lost power , they didn’t help at nothing on all , they didn’t had the possibility to relocate on another hotel … not power , not air conditioner, not water … you couldn’t take showers, you couldn’t sleep in suffocate room, the toilet was full of pee & poo about 3 days , you couldn’t charge your cell phone..so , my staying wasn’t nothing fine… was a bad experience in this Balam playa hotel … I won’t be there never again 👎 ##### Fidel Stayed 15 nights in Aug 2025 ### 2/10 Terrible #### Niket 15 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The location is good; however, the property is terrible like a roadside lodge with old torn bedsheets, bed bugs, smell, etc. ##### Niket ### 2/10 Terrible #### William 10 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This is a horrible hotel they used photos that are not the true thing false avertisment ##### William Stayed 5 nights in Apr 2025 ### 6/10 Okay #### Marcos 10 Jul 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Motel like style in the US. Good clean rooms. Not so great clean outdoors furnishings. Good for 1 or 2 nites if you're only want to sleep. Poor breakfeast experience. Some hostels are better. Overwall did what I wanted, 1 nite stay, convinient location, cheap. Cant take coffe mug to room. You get what u pay, dont expect much, but works for some. It did for me. 5 star to cleaning lady and the male staff member front desk. Good stay if you dont mind the above. ##### Marcos Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Hiram 5 May 2025 12 ##### Hiram Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Omer 18 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Avoid BALAM Hotel, Playa Del Carmen at all costs. This place is disgusting, filthy, and dangerous. Cockroaches everywhere, stained sheets and towels, a broken child-sized toilet, and a “pool” that’s just a dirty tub. The photos online are completely misleading. When rain poured through my ceiling at midnight, the staff didn’t care — the guy just took pictures while my belongings got soaked. The replacement room was just as bad, with what looked like blood stains on the sheets. I didn’t sleep a minute and left first thing in the morning. Do yourself a favor: stay FAR away from this hotel. It is gross, unsafe, and a total scam. ![](https://a.travel-assets.com/ugc/hotel-reviews/b7b7a289-8088-4749-a36d-96a3a172c72d-1755545646352.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Omer Stayed 3 nights in Aug 2025 ### 2/10 Terrible #### DAN EARL 26 Mar 2024 Disliked: Amenities, property conditions & facilities wrong place to stay ##### DAN EARL Stayed 6 nights in Mar 2024 ### 6/10 Okay #### GEORGE 6 May 2025 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Ummm A tile fell off the shower wall as I was bathing. Scared the crap out of me because it was rather big. I had to gingerly pick up the pieces so I wouldn't cut my foot stepping out of the shower. Management didn't seem too concerned when I told them. Bed was hard. Wifi was nonexistent in my room. A/c worked great & the pool was nice ##### GEORGE Stayed 4 nights in May 2025 ### 10/10 Excellent #### Jesus Antonio 24 Mar 2025 Liked: Amenities, property conditions & facilities customer service ##### Jesus Antonio Stayed 1 night in Mar 2025 ### 10/10 Excellent #### George 8 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Better than expected Price is right, clean , close to everything, (must like bird sounds day and night ##### George Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Angela 22 Mar 2025 Liked: Amenities This hotel was exactly what we were wanting! The location is wonderful, located next to so many different shops and restaurants in very close to the beach. Rooms are basic but clean. The rooms are only $25 a night so the price is awesome if you’re coming here expecting all types of amenities, you will be disappointed. We are used to staying in budget hotels so this is exactly what we were looking for! The breakfast is toast, juice, and coffee, if this is something that is not to your liking, there are plenty of other breakfast restaurants around this hotel. The rooftop pool was awesome. We had the whole thing to ourselves every night. We would definitely stay here again please don’t let all the other negative comments. Stop you from staying here if you’re wanting a budget friendly hotel in a great location than this will be the hotel for you. ##### Angela Stayed 5 nights in Mar 2025 ### 2/10 Terrible #### mohamed el mechry 13 Feb 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Ever have accommodation like this ##### mohamed el mechry Stayed 3 nights in Jan 2024 ### 8/10 Good #### Alvaro 10 Nov 2024 It's ok ##### Alvaro Stayed 1 night in Jul 2024 ### 4/10 Poor #### Ivan 21 Apr 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Bad breakfast. Not very clean. Old hotel. ##### Ivan Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Jeffery 17 Jan 2025 Disliked: Cleanliness, amenities, property conditions & facilities Broken main door!!!! ##### Jeffery Stayed 1 night in Jan 2025 ### 6/10 Okay #### Arlen 4 Apr 2024 Disliked: Staff & service, property conditions & facilities The hotel is not like in the pictures, the swimming pool area is in bad conditions. They don't mention what type of breakfast they offer and it is just one coffee, one orange juice and a piece of bread ##### Arlen Stayed 6 nights in Mar 2024 ### 6/10 Okay #### Yesnia 27 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Customer service was not the best you paid what you get it’s more like a motel ##### Yesnia Stayed 3 nights in Dec 2023 ### 6/10 Okay #### ramon 24 Mar 2024 Ok ##### ramon Stayed 1 night in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - 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