Title: BALAM Playa - 15 Th. Ave Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # BALAM Playa - 15 Th. Ave Hotel with a nearby private beach, 4-minute walk to Playa del Carmen Main Beach ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/6d6811c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/4eb5741b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/fc016c50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/6045a2fc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Playa del Carmen, BALAM Playa - 15 Th. Ave offers vibrant energy and relaxation. Enjoy a free continental breakfast, outdoor pool, and beach bar. Helpful staff assist with tours, and in-room WiFi keeps you connected. 6.0 ## Popular amenities - Bar - Parking available - Pool - Breakfast included - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Family Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/ea199c0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Heated bathroom floor - Sleeps 5 - 2 Queen Beds OR 1 Single Sofa Bed ![Grand Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/f2f4cf95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Heated bathroom floor - Sleeps 3 - 1 King Bed OR 1 Single Sofa Bed ![Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/20d28e71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Heated bathroom floor - Sleeps 2 - 1 King Bed ![Executive Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/a9a84888.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Heated bathroom floor - Sleeps 3 - 1 Double Bed OR 1 Single Bed ![Exclusive Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/464ae65c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Heated bathroom floor - Sleeps 2 - 1 Queen Bed ![Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/7924a1a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Heated bathroom floor - Sleeps 2 - 1 King Bed ![Comfort Studio Suite | Individually decorated, individually furnished, soundproofing, free WiFi](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/bddd5d64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio Suite ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Full-sized fridge/freezer Smart TV Ceiling fan Heated bathroom floor - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 161 reviews £157 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Thompson-Playa-Del-Carmen-Adults-Only.h11620473.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52dbd67d-1f7c-4b7a-b4ad-d6fdd6919013&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/906300/906203/9afa4dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Zilara Riviera Maya Adults Only All Inclusive Riviera Maya - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,004 reviews £286 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52dbd67d-1f7c-4b7a-b4ad-d6fdd6919013&top_cur=GBP) Ad ![Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/w5753h3835x0y5-6ec308a4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Riviera Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,405 reviews £178 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52dbd67d-1f7c-4b7a-b4ad-d6fdd6919013&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/688684e1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - Pool - All-inclusive - Spa - Kids pool 9.8 Exceptional 557 reviews £826 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52dbd67d-1f7c-4b7a-b4ad-d6fdd6919013&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 684 reviews £114 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52dbd67d-1f7c-4b7a-b4ad-d6fdd6919013&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/93f2754b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,852 reviews £198 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52dbd67d-1f7c-4b7a-b4ad-d6fdd6919013&top_cur=GBP) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099921/a6fa7998_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### El Beso Adults Only at Ocean Riviera Paradise - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,004 reviews £245 includes taxes & fees 10 Dec - 11 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-El-Beso-All-Inclusive-Adults-Only.h15099921.Hotel-Information?chkin=2025-12-10&chkout=2025-12-11&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52dbd67d-1f7c-4b7a-b4ad-d6fdd6919013&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 930 reviews £908 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52dbd67d-1f7c-4b7a-b4ad-d6fdd6919013&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/41100/41060/6a0d8e21_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Playacar Palace All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,003 reviews £326 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52dbd67d-1f7c-4b7a-b4ad-d6fdd6919013&top_cur=GBP) Ad ![Outdoor pool, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/1000000/480000/470900/470879/d6937191.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Royal Hideaway Playacar All Inclusive - Adults only Playacar - Pool - All-inclusive - Spa - Parking included 8.6 Excellent 1,007 reviews £250 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=52dbd67d-1f7c-4b7a-b4ad-d6fdd6919013&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-BALAM-Playa-15-Th-Ave.h84105035.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-BALAM-Playa-15-Th-Ave.h84105035.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62403%2C-87.07664&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uU_QOQjAWpZPlKb0idvJGHBhovk=) 15 Avenida Nte Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 2 min walk - 0.1 miles - Playa del Carmen Main Beach - 3 min walk - 0.2 miles - Playa del Carmen Maritime Terminal - 5 min walk - 0.3 miles - Playacar Beach - 5 min walk - 0.3 miles - Mamitas Beach - 14 min walk - 0.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive #### Restaurants - ‪Pollos El Pechugon - ‬2 min walk - ‪Tacos Chac Pel - ‬3 min walk - ‪Burger Playa - ‬2 min walk - ‪Marley Coffee - ‬2 min walk - ‪chilito rojo - ‬1 min walk ## About this property ### BALAM Playa - 15 Th. Ave Hotel near Quinta Avenida Close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, BALAM Playa - 15 Th. Ave provides free continental breakfast, a beach bar and more. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool - Self-parking (surcharge), concierge services and a porter/bellboy - Luggage storage, tour/ticket information and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All rooms are individually furnished, and have comforts such as first-run films and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Bathrooms with heated floors and showers - 40-inch Smart TVs with Netflix, streaming services and premium channels - Wardrobes/cupboards, full-sized fridge/freezers and first-run films ## Similar properties ![Living area](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. Ave Downtown Playa del Carmen - Spa - Pet-friendly - Free WiFi - Air conditioning 7.8 Good 101 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 330 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/5000000/4260000/4252500/4252472/f48d7503.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bosque Caribe , 5th Av Zone Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Parking available 7.6 Good 333 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=4252472&PinnedHotelID=4252472&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/93000000/92510000/92502500/92502420/8ab9a52e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MAYAB Playa - 5Th. Ave Downtown Playa del Carmen - Free WiFi - Air conditioning - Bar - Housekeeping 7.0 Good 95 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=92502420&PinnedHotelID=92502420&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/b19092f6_edited_e1f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maya Turquesa - Playa del Carmen Downtown Playa del Carmen - Pool - Breakfast included - Kids pool - Free WiFi 6.8 326 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/a012a9b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach House Hotel Downtown Playa del Carmen - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 7.8 Good 477 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | Private kitchen](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8e42f677.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Kaoba Hotel & Suites Playa del Carmen - Pool - Breakfast included - Spa - Pet-friendly 8.4 Very good 812 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,630 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/89000000/88230000/88224100/88224050/8479d63a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel B&B - 5th Avenue Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Laundry 7.6 Good 257 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=88224050&PinnedHotelID=88224050&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/32000000/31910000/31902600/31902533/5212bfd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moonshine Hotel Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Air conditioning 7.6 Good 216 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=31902533&PinnedHotelID=31902533&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (USD 10 per day) - Street parking available - Uncovered parking on site (USD 10 per day) - Onsite parking includes off-street options ### Food and drink - Free continental breakfast available daily 8:00 AM to 10:00 AM - A beach bar ### Things to do - Outdoor pool ### Family friendly - In-room full-sized refrigerator/freezer - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Lockers - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Outdoors - Direct access to a private beach ### Accessibility - No lift ### More - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Heated bathroom floor - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch smart TV with premium cable channels - First-run films - Netflix - Streaming services ### Food and drink - Full-sized refrigerator/freezer ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 5 per pet, per day ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Uncovered self-parking fee: USD 10 per day - Nearby parking fee: USD 10 per day (164 ft away) - Pet fee: USD 5 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Property Registration Number HSR190307TC4 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 11:00 PM ### Property is also known as BALAM Playa - 15 Th. Ave Hotel BALAM Playa - 15 Th. Ave Playa del Carmen BALAM Playa - 15 Th. Ave Hotel Playa del Carmen ## Frequently asked questions ### Does BALAM Playa - 15 Th. Ave have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 11:00 PM. ### Is BALAM Playa - 15 Th. Ave pet-friendly? > Yes, pets are allowed at this property. There's a fee of USD 5 per pet, per day. ### How much is parking at BALAM Playa - 15 Th. Ave? > Self-parking is available for USD 10 per day. ### What time is check-in at BALAM Playa - 15 Th. Ave? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at BALAM Playa - 15 Th. Ave? > Checkout is at noon. ### Where is BALAM Playa - 15 Th. Ave located? > Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## BALAM Playa - 15 Th. Ave Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 57 8 - Good 50 6 - Okay 52 4 - Poor 30 2 - Terrible 67 ### 6.0/10 Cleanliness ### 6.0/10 Staff & service ### 5.8/10 Amenities ### 5.6/10 Property conditions & facilities ### 6.2/10 Eco-friendliness ### 10/10 Excellent #### James 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice folks, room very clean , convenience store steps away. , 200 yards ( or so) to the beach. Lots of food options nearby. A/C was awesome. ##### James Stayed 5 nights in Oct 2025 ### 2/10 Terrible #### Perla Gisel 21 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Horrible ##### Perla Gisel Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Phetnikone 12 Jun 2025 Liked: Staff & service, amenities, property conditions & facilities Simple hotel ##### Phetnikone Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Julian 18 Aug 2025 Liked: Cleanliness No bad to stay, good location, AC on room, Parking not available, Breakfast is not good, don't include it, ##### Julian Stayed 7 nights in Jul 2025 ### 8/10 Good #### VICTOR 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet and it has about everything you need ##### VICTOR Stayed 4 nights in May 2025 ### 2/10 Terrible #### redouane zaid 15 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities the front desk at the hotel were rude the toilet was leaking for 2 days. once they fixed it started leaking again. i asked them to give me another room. they said all of them were full which was a lie because most of the room next to me were vacant. so i asked for general manager to talk to. they told me he is in meeting at 12pm one hour later the guy in front desk told me i have a room in second floor i told him i am disabled he said there is nothing i can do for u. i was really mad and unhappy:(:(:( ##### redouane zaid Stayed 10 nights in Sep 2025 ### 2/10 Terrible #### Tyler 17 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I was unable to check in as they tried to shake me down for extra money, and then Expedia would not refund my money ##### Tyler Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Kazuhiko 22 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is very kind for me. ##### Kazuhiko Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Pablo 9 Aug 2025 Disliked: Staff & service, property conditions & facilities very noisy in my experience ##### Pablo Stayed 2 nights in Aug 2025 ### 8/10 Good #### Dimitri 12 Jan 2025 Liked: Property conditions & facilities Disliked: Cleanliness Cosy place with a nice walking distance to the beach. ##### Dimitri Stayed 5 nights in Jan 2025 ### 2/10 Terrible #### Fidel 6 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The property lost power , they didn’t help at nothing on all , they didn’t had the possibility to relocate on another hotel … not power , not air conditioner, not water … you couldn’t take showers, you couldn’t sleep in suffocate room, the toilet was full of pee & poo about 3 days , you couldn’t charge your cell phone..so , my staying wasn’t nothing fine… was a bad experience in this Balam playa hotel … I won’t be there never again 👎 ##### Fidel Stayed 15 nights in Aug 2025 ### 10/10 Excellent #### Chris 11 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities I, like ##### Chris Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Niket 15 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The location is good; however, the property is terrible like a roadside lodge with old torn bedsheets, bed bugs, smell, etc. ##### Niket ### 6/10 Okay #### Neys 6 May 2025 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### can't complain for the price I paid Pros: room was big & clean, bathroom was clean, wifi worked great in the room Cons: room was dark, bathroom shower leaked nonstop, beds were hard & uncomfortable ##### Neys Stayed 6 nights in Apr 2025 ### 2/10 Terrible #### William 10 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This is a horrible hotel they used photos that are not the true thing false avertisment ##### William Stayed 5 nights in Apr 2025 ### 8/10 Good #### James 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Close to 5th Ave. Good value for the price. Needs instructions for operating TV. ##### James Stayed 1 night in Feb 2025 ### 6/10 Okay #### Marcos 10 Jul 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Motel like style in the US. Good clean rooms. Not so great clean outdoors furnishings. Good for 1 or 2 nites if you're only want to sleep. Poor breakfeast experience. Some hostels are better. Overwall did what I wanted, 1 nite stay, convinient location, cheap. Cant take coffe mug to room. You get what u pay, dont expect much, but works for some. It did for me. 5 star to cleaning lady and the male staff member front desk. Good stay if you dont mind the above. ##### Marcos Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Omer 18 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Avoid BALAM Hotel, Playa Del Carmen at all costs. This place is disgusting, filthy, and dangerous. Cockroaches everywhere, stained sheets and towels, a broken child-sized toilet, and a “pool” that’s just a dirty tub. The photos online are completely misleading. When rain poured through my ceiling at midnight, the staff didn’t care — the guy just took pictures while my belongings got soaked. The replacement room was just as bad, with what looked like blood stains on the sheets. I didn’t sleep a minute and left first thing in the morning. Do yourself a favor: stay FAR away from this hotel. It is gross, unsafe, and a total scam. ![](https://a.travel-assets.com/ugc/hotel-reviews/b7b7a289-8088-4749-a36d-96a3a172c72d-1755545646352.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Omer Stayed 3 nights in Aug 2025 ### 8/10 Good #### Uriel Esparza 13 May 2024 Liked: Cleanliness, staff & service, amenities Close to beach ##### Uriel Esparza Stayed 4 nights in May 2024 ### 10/10 Excellent #### Hiram 5 May 2025 12 ##### Hiram Stayed 1 night in Apr 2025 ### 10/10 Excellent #### yves 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its ok ##### yves Stayed 14 nights in Mar 2025 ### 6/10 Okay #### GEORGE 6 May 2025 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Ummm A tile fell off the shower wall as I was bathing. Scared the crap out of me because it was rather big. I had to gingerly pick up the pieces so I wouldn't cut my foot stepping out of the shower. Management didn't seem too concerned when I told them. Bed was hard. Wifi was nonexistent in my room. A/c worked great & the pool was nice ##### GEORGE Stayed 4 nights in May 2025 ### 10/10 Excellent #### Jesus Antonio 24 Mar 2025 Liked: Amenities, property conditions & facilities customer service ##### Jesus Antonio Stayed 1 night in Mar 2025 ### 2/10 Terrible #### DAN EARL 26 Mar 2024 Disliked: Amenities, property conditions & facilities wrong place to stay ##### DAN EARL Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Angela 22 Mar 2025 Liked: Amenities This hotel was exactly what we were wanting! The location is wonderful, located next to so many different shops and restaurants in very close to the beach. Rooms are basic but clean. The rooms are only $25 a night so the price is awesome if you’re coming here expecting all types of amenities, you will be disappointed. We are used to staying in budget hotels so this is exactly what we were looking for! The breakfast is toast, juice, and coffee, if this is something that is not to your liking, there are plenty of other breakfast restaurants around this hotel. The rooftop pool was awesome. We had the whole thing to ourselves every night. We would definitely stay here again please don’t let all the other negative comments. Stop you from staying here if you’re wanting a budget friendly hotel in a great location than this will be the hotel for you. ##### Angela Stayed 5 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [The St. Regis Kanai Resort, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Iberostar Waves Quetzal - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [HM Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-HM-Playa-Del-Carmen.h11516987.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Blue Diamond Luxury Boutique - All Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information)