Title: Hotel MX portal maya Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel MX portal maya Travelers can relax by the pool or explore nearby shopping in Playa del Carmen, while enjoying international cuisine throughout the day at this convenient retreat ## Photo gallery for Hotel MX portal maya ![Outdoor pool - Hotel MX portal maya (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/c5c865d1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel MX portal maya (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/aeb846ce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hotel MX portal maya (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/b85793ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hotel MX portal maya (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/0e49526c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe room, 1 cama | Premium bedding, in-room safe, desk, laptop workspace - Hotel MX portal maya (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/6b913f5f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Aspira Hotel in central Playa del Carmen offers a garden, outdoor pool, and two on-site restaurants serving meals from breakfast to dinner. Enjoy WiFi, express check-out, and explore Quinta Alegría Shopping Mall just steps away. ## Reviews 7.8 Good ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=15360848&PinnedHotelID=15360848&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Room Superior ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/fe1bfb66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 484 sq ft - Sleeps 4 ### View all photos for Family Suite -6 guests- Superior ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/a72f6a01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite -6 guests- Superior - 645 sq ft - Sleeps 6 ### View all photos for Deluxe room, 1 cama ![Deluxe room, 1 cama | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/6404ca34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe room, 1 cama 8.4 Very good 11 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Premium bedding Ceiling fan Blackout curtains - 484 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Superior Suite, 1 Bedroom ![Superior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/dba9c895.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Bedroom 8.0 Very good 1 review ### Highlights Balcony Air conditioning Flat-screen TV Premium bedding Blackout curtains Separate bedroom Ceiling fan Cable channels - 646 sq ft - 1 bedroom - City view - Sleeps 6 - 2 Double Beds and 1 King Bed ### View all photos for Deluxe room, 2 camas ![Deluxe room, 2 camas | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15370000/15360900/15360848/5153dec9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe room, 2 camas ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Premium bedding Blackout curtains Ceiling fan Cable channels - 484 sq ft - City view - Sleeps 4 - 2 King Beds OR 2 Double Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/ccae3829_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 403 reviews £882 includes taxes & fees 24 Dec - 25 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2025-12-24&chkout=2025-12-25&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2e66779c-a5a7-4a27-9409-9ac534270896&top_cur=GBP) Ad ![7 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1970000/1966300/1966239/cd052575.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Beach Hotel - Á la Carte All Inclusive The Fives - Pool - Hot tub - Breakfast included - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Aspira-Hotel-Beach-Club.h15360848.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Aspira-Hotel-Beach-Club.h15360848.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63003%2C-87.07104&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MIR1i-iaHv8_GoY761yAve1cGtc=) Calle 16 Norte Entre 10 y 15 Avenida, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Alegría Shopping Mall \- 1 min walk \- 0.1 miles - Quinta Avenida \- 2 min walk \- 0.1 miles - Playa del Carmen Main Beach \- 5 min walk \- 0.3 miles - Mamitas Beach \- 6 min walk \- 0.4 miles - Central Square \- 6 min walk \- 0.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive #### Restaurants - ‪Starbucks - ‬1 min walk - ‪Ah Cacao Chocolate Café - ‬2 min walk - ‪Bloody Mary Food Drinks & Rock - ‬3 min walk - ‪La Parrilla Playa - ‬2 min walk - ‪Aldo's - ‬2 min walk ## About this property ### Hotel MX portal maya Hotel near Quinta Alegría Shopping Mall Located close to Quinta Avenida and Playa del Carmen Main Beach, Hotel MX portal maya provides a terrace, a garden and a bar. The on-site international cuisine buffet restaurant, La Ceiba, offers breakfast, brunch, lunch, dinner and children's meals. Guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and access to a nearby health club - Express check-out, multilingual staff and smoke-free property - Tour/ticket information, concierge services and luggage storage Room features All guest rooms at Hotel MX portal maya include perks, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 40-inch flat-screen TVs with cable channels - Wardrobes/cupboards, balconies and ceiling fans ## Similar properties ![View from room](https://images.trvl-media.com/lodging/10000000/9740000/9738500/9738414/f35cf1ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Angelo's Ejidal - Pool - Breakfast included - Kids’ pool - Parking included 8.8 Excellent 681 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=9738414&PinnedHotelID=9738414&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/2000000/1050000/1046900/1046894/ab3f8b2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tukan Hotel Playa del Carmen Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Restaurant 6.8 999 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=1046894&PinnedHotelID=1046894&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/33000000/32150000/32147300/32147213/b9bfa9e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Illusion Xpress (Attraction Hotel Deluxe) Downtown Playa del Carmen - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 7.6 Good 346 reviews £56 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=32147213&PinnedHotelID=32147213&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room | View from room](https://images.trvl-media.com/lodging/2000000/1170000/1163400/1163348/15526417.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Illusion Boutique Hotel Downtown Playa del Carmen - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 7.6 Good 824 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=1163348&PinnedHotelID=1163348&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/ea851311.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Playa Encantada Downtown Playa del Carmen - Pool - Kids’ pool - Free Wi-Fi - Air-conditioning 8.6 Excellent 234 reviews £62 includes taxes & fees 22 Jan - 23 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=7018877&PinnedHotelID=7018877&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/870000/862700/862618/307548cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Paradise Downtown Playa del Carmen - Pool - Breakfast included - Spa - Free Wi-Fi 8.2 Very good 560 reviews £100 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=862618&PinnedHotelID=862618&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BALAM Playa - 15 Th. Ave Downtown Playa del Carmen - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 6.2 265 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7840000/7833200/7833194/d3def21b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sahara Hotel Downtown Playa del Carmen - Pool - Parking included - Free Wi-Fi - Air-conditioning 7.6 Good 216 reviews £41 includes taxes & fees 21 Jan - 22 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=7833194&PinnedHotelID=7833194&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/b19092f6_edited_e1f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maya Turquesa - Playa del Carmen Downtown Playa del Carmen - Pool - Breakfast included - Kids’ pool - Free Wi-Fi 6.8 330 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/2da94ea7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Real del Caribe Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 1,008 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 100 metres - Street parking available - Return airport shuttle (surcharge) ### Food and drink - Daily buffet breakfast available 7 AM to 11:00 AM for a fee: USD 8 to 20 for adults and USD 5 to 20 for children - A bar/lounge - A restaurant ### Restaurants on site - La Ceiba ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - On the boardwalk/promenade - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer (on request) - Shower - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board - Laptop workspace - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 13, per pet, per night, plus a deposit of USD 25 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.83 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 8 to 20 for adults and USD 5 to 20 for children - Pet deposit: USD 25 per stay - Pet fee: USD 13 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Aspira Hotel Beach Club Tukan Aspira Hotel Beach Club Hotel MX portal maya Hotel Aspira Hotel Playa del Carmen Hotel MX portal maya Playa del Carmen Hotel MX portal maya Hotel Playa del Carmen ## Frequently asked questions ### Does Hotel MX portal maya have a pool? ### Is Hotel MX portal maya pet-friendly? ### How much is parking at Hotel MX portal maya? ### What time is check-in at Hotel MX portal maya? ### What time is check-out at Hotel MX portal maya? ### Does Hotel MX portal maya provide a shuttle to the airport? ### Where is Hotel MX portal maya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel MX portal maya Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 8.6 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 50 8 - Good 34 6 - Okay 26 4 - Poor 13 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Elmer 5 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente eelation quamity-price and ideal for goimg with your family and pet. ##### Elmer Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Maureen 14 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Great location, nice staff, clean, confortable. ##### Maureen Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Jazmin 25 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place ##### Jazmin Stayed 6 nights in Jul 2024 ### 8/10 Good #### sally 22 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Aspira was delightful! What a sweet place, perfectly located near the pedestrian walkway, shops, cafes and the beach. I would definitely stay there again. ##### sally Stayed 7 nights in Feb 2023 ### 10/10 Excellent #### chern 17 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Best hotel in PDC for the money ##### chern Stayed 1 night in Jan 2024 ### 8/10 Good #### Andrew 23 Dec 2023 Liked: Cleanliness, staff & service, room comfort #### Great place for a couple of days. Great staging area out of Playa del Carmen to go to Cozumel, Chichen Itza. Very convenient to all the touristy shops and eateries. A bit noisy at night sometimes since it is by a small mall. Great staff that wants to make sure your needs are met. ##### Andrew Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Nicolas 30 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super ##### Nicolas Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Katrina 13 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My friends and I stayed here and we had a great time! CONS: - no elevator - water takes a little while to get hot - pillows super firm (we had to beat them each night to help soften them) PROS: - this place is QUIET! - super walkable to go partying/dining - SAFE! Security posted outside ##### Katrina Stayed 4 nights in May 2024 ### 8/10 Good #### Jeffrey 14 Mar 2024 Liked: Staff & service Older hotel, with no elevator. Swimming pool very small and worn out (needs new tile work and flooring) for the most part clean, good location and friendly and helpful staff. ##### Jeffrey Stayed 1 night in Mar 2024 ### 6/10 Okay #### Maria 11 Jan 2023 Liked: Amenities, property conditions & facilities Very centric. They make you wear a bracelet even though is not an all inclusive. Only one key is provided and is on the bracelet so that person needs to be letting others in the room. There is no elevator. No fridge or microwave in the room forcing you to be eating out your whole trip. ##### Maria ### 8/10 Good #### Felipe 12 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property has no elevators, and they originally gave me a room in the third floor. This time I traveled with my two kids that are under five years old. After talking to them, they were able to accommodate me to the second floor, which was nice of them. Overall, if you’re going to travel to Cancun, December is the time to go. Thank God this place has air-conditioning because most of the time we spent it in our room. Also, one thing I wish they had was a mini refrigerator. But overall staff was nice. It was a quiet and clean hotel. ##### Felipe Stayed 4 nights in Aug 2023 ### 8/10 Good #### Elizabeth 28 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities No fridge ##### Elizabeth Stayed 1 night in Feb 2024 ### 8/10 Good #### Ricardo 24 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Habitacion limpia, con todos sus servicios. Proceso de Check in y check out muy agil. ##### Ricardo Stayed 1 night in Nov 2025 ### 8/10 Good #### Manuel 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general un hotel cómodo en sus habitaciónes, un elevador estaría genial ![](https://a.travel-assets.com/ugc/hotel-reviews/bc742a83-7310-40b4-8d0a-f05017c34089-1749580870764.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f78241ab-458a-4fae-ade5-2fce2139004e-1749580870365.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/435fa4bd-d6b6-402c-ba9c-4f7005b1a901-1749580871227.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Manuel Stayed 1 night in Jun 2025 ### 8/10 Good #### Leonardo Daniel 16 May 2025 Liked: Cleanliness, staff & service, amenities Mi viaje fue en familia tenía dudas sobre el ruido de la fiesta pero no escuché nada no sé si tuve suerte o es así siempre.Bien en general. ##### Leonardo Daniel Stayed 4 nights in May 2025 ### 10/10 Excellent #### JEAN 21 Mar 2025 Buena atencion y ubicación ##### JEAN Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### tommaso 11 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Stanza molto ampia e luminosa,pulizie impeccabili,hanno soddisfatto tutte le nostre richieste, colazione strepitosa, struttura TOP ##### tommaso Stayed 15 nights in Feb 2025 ### 10/10 Excellent #### Juan 17 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es cómoda y práctica la cercanía de todos los puntos de interés ##### Juan Stayed 3 nights in Jan 2025 ### 8/10 Good #### Rolando 6 Dec 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Vacaciones Buen hotel, buena ubicación. ##### Rolando Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Yarixenia 6 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Centrico y acogedor Lugar centrico cerca de las mayores atracciones del área caminando. Solo hace falta un elevador. ##### Yarixenia Stayed 3 nights in Nov 2024 ### 8/10 Good #### Rolando 29 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Playa del Carmen después de Cozumel Es un buen hotel, buena ubicación, muy cerca de la 5ta avenida, de renta de carros, de restaurantes, supermercados y de la estación de autobuses ADO. Habitación amplia y cómoda. No tiene ascensor. ##### Rolando Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Jose Luis 3 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ubicación ##### Jose Luis Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Katia 25 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gran ubicación, caminando llegas a puntos de encuentro con tours, 5ta avenida, muelle a Cozumel, etc. Habitaciones amplias, cómodas, limpias y tranquilas. Hemos reservado dos veces y siempre es garantía ##### Katia Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Rafael 25 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un hotel basico, comodo, amplio y muy buena ubicación ##### Rafael Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Areli 15 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exelente atención y todo limpio ##### Areli Stayed 4 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - 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