Title: Ambassador at Grand Velas All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ambassador at Grand Velas All Inclusive ![Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/11000000/10960000/10951100/10951036/93275558.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/19db610a-ee30-4a8b-b8f6-fde582d3ae3a-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Breakfast area](https://images.trvl-media.com/lodging/11000000/10960000/10951100/10951036/8d72e40e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/11000000/10960000/10951100/10951036/bbd48f68.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/11000000/10960000/10951100/10951036/b258e777.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luxury VIP Access 9.0 ### Wonderful ### Tranquil escape near the beach Serene and beautifully designed, this urban oasis offers a tranquil escape near the beach. Indulge in an amazing spa experience and savour delicious cuisine in a setting that truly meets exclusive expectations. ## Popular amenities - Hot tub - Bar - Pool - All-inclusive - Gym - 24/7 front desk £964 includes taxes & fees 3 Dec - 4 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Ambassador Suite Ocean View | View from room](https://images.trvl-media.com/lodging/11000000/10960000/10951100/10951036/e0718064.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Suite Ocean View ### Highlights Deck/patio Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV - 1270 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed OR 2 Queen Beds ![Ambassador Pool Suite Ocean View | Premium bedding, down duvets, pillow-top beds, free minibar](https://images.trvl-media.com/lodging/11000000/10960000/10951100/10951036/f104c71d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Pool Suite Ocean View ### Highlights Deck/patio Separate sitting area Soundproofed Private plunge pool Air conditioning Connecting rooms available Free cots/infant beds Free minibar items - 1270 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ![Premium bedding, down duvets, pillow-top beds, free minibar](https://images.trvl-media.com/lodging/11000000/10960000/10951100/10951036/26fccc98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Two Bedrooms Family Suite Ocean View ### Highlights Deck/patio Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Free minibar items Flat-screen TV - 2540 sq ft - 2 bedrooms - Ocean view - Sleeps 7 - 1 King Bed and 2 Queen Beds ## You may also like Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/96e89208_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,666 reviews £248 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=af15a739-5434-4d3c-abd4-606c9810b759&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/52fe08ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ambassador-At-Grand-Velas-All-Inclusive.h10951036.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ambassador-At-Grand-Velas-All-Inclusive.h10951036.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67591%2C-87.02354&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=b-9OT-1GBwj6-BAN7HTkn6ngflQ=) Playa del Carmen, QROO #### What's nearby - El Camaleón Mayakoba Golf Course - 7 min drive - 1.6 miles - Gran Coyote Golf - 10 min drive - 3.1 miles - Playa Xcalacoco - 10 min drive - 2.5 miles - Tres Rios Ecopark - 17 min drive - 5.0 miles - Xcaret Eco Theme Park - 30 min drive - 12.7 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive #### Restaurants - ‪Amaranto - ‬13 min drive - ‪Restaurante Hacienda - ‬11 min drive - ‪El Beso Pool Bar - ‬13 min drive - ‪Snack Riviera - ‬13 min drive - ‪Yucatán Main Restaurant - ‬12 min drive ## About this property ### Ambassador at Grand Velas All Inclusive Luxury all-inclusive hotel near Tres Rios Ecopark Located close to El Camaleón Mayakoba Golf Course and Gran Coyote Golf, Ambassador at Grand Velas All Inclusive provides an adjacent golf course, 3 swim-up bars and 2 beach bars. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and free beach cabanas. Treat yourself to a body wrap, aromatherapy or a facial at SE Spa, the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. The gym offers fitness classes and yoga classes; other things to do include beach yoga, ecotours and kayaking. In addition to 3 poolside bars and a free food/drink shopping service, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - 3 outdoor pools and an indoor pool, along with 3 swim-up bars, sunloungers and pool umbrellas - Free self-parking - Limo/town car service, free bike hire and babysitting (surcharge) - Concierge services, multilingual staff and luggage storage Room features All 195 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as furnished balconies and pillow menus. Other conveniences in all rooms include: - Hypo-allergenic bedding, pillowtop mattresses and down duvets - Bathrooms with rainfall showers or Jetted bath plus designer toiletries and hairdryers - Flat-screen TVs with premium channels - Furnished balconies or patios, wardrobes/cupboards and separate sitting areas ### All-inclusive details This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 930 reviews £908 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/11000000/10370000/10364200/10364193/9ca8dafe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Pet-friendly 9.6 Exceptional 715 reviews £881 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=10364193&PinnedHotelID=10364193&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite (River Jump) | View from room](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335979/9102c4f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Mexico - 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Spa - Free airport shuttle 8.4 Very good 1,142 reviews £462 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=64410194&PinnedHotelID=64410194&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)](https://images.trvl-media.com/lodging/89000000/88210000/88203600/88203504/0c4ebe8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Kanai Resort, Riviera Maya Maroma - On private beach - Pool - Spa - Pet-friendly 9.4 Exceptional 104 reviews £717 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=88203504&PinnedHotelID=88203504&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) - Free beach shuttle - Limo/town car service - Free self parking on site - Limited on-site parking - Onsite parking includes off-street options ### Food and drink - 2 beach bars - 3 poolside bars - 3 swim-up bars - 6 bars/lounges - 8 restaurants - Couples/private dining - Free daily manager's reception - Private picnics - Snack bar/deli ### Restaurants on site - Chaka - Cocina de Autor - Frida - Lucca - Sen Lin ### Things to do - 18-hole adjacent golf course - 3 outdoor pools - 4 hot tubs - Arcade/game room - Beach volleyball - Beach yoga - Billiards/pool table - Children's pool - Ecotours - Fitness classes - Free bicycle rentals - Free children's club - Full-service spa - Gym - Hiking/biking trails - Indoor pool - Kayaking - Mini golf - Pilates classes - Sauna - Shopping - Steam room ### Family friendly - 3 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - Indoor pool - Laundry facilities - Mini golf - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Computer station - Conference centre (91,548 square foot of space) - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - On the beach - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Mud bath - Prenatal massages - Reflexology - Sauna - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 4 floors - Ballroom - Banquet hall - Built in 2008 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Designer toiletries - Dressing gowns - Hair dryer - Jetted bathtub or rainfall showerhead - Private bathroom - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium cable channels - IPod dock ### Food and drink - 24-hour room service - Champagne service - Espresso maker - Free bottled water - Free stocked minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Late check-out fee: USD 75 ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Additional fees apply for connecting/adjoining rooms and are subject to availability. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out fee: USD 75 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 16 years old are not allowed in the spa ### Property is also known as Ambassador Grand Velas All Inclusive Playa del Carmen Ambassador Grand Velas All Inclusive Ambassador Grand Velas Playa del Carmen Ambassador Grand Velas Ambassador Grand Velas All Inclusive All-inclusive property Ambassador Velas Inclusive in Ambassador At Velas Inclusive Ambassador at Grand Velas All Inclusive Hotel Ambassador at Grand Velas All Inclusive Playa del Carmen Ambassador at Grand Velas All Inclusive Hotel Playa del Carmen ## Frequently asked questions ### Does Ambassador at Grand Velas All Inclusive have a pool? > Yes, this property has an indoor pool, 3 outdoor pools and a children's pool. ### How much does it cost to stay at Ambassador at Grand Velas All Inclusive? > As of 28 Nov 2025, prices found for a 1-night stay for 2 adults at Ambassador at Grand Velas All Inclusive on 3 Dec 2025 start from £963.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ambassador-At-Grand-Velas-All-Inclusive.h10951036.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Ambassador at Grand Velas All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Ambassador at Grand Velas All Inclusive? > Self-parking is free at this property. ### What time is check-in at Ambassador at Grand Velas All Inclusive? > Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Ambassador at Grand Velas All Inclusive? > Checkout is at noon. Late checkout is available for USD 75 (subject to availability). ### Are there all-inclusive benefits at Ambassador at Grand Velas All Inclusive? > Yes, the property is all-inclusive. ### Where is Ambassador at Grand Velas All Inclusive located? > Located in Playa del Carmen, this beachfront hotel is in the city centre and within 3 mi (5 km) of Tres Rios Ecopark, Gran Coyote Golf and El Camaleón Mayakoba Golf Course. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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