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Hotel Aalada Playa del Carmen

2.5 star property
Hotel with an outdoor pool, steps from Quinta Avenida

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Photo gallery for Hotel Aalada Playa del Carmen

Garden
Standard Double Room, 1 King Bed, Ensuite | 1 bedroom, premium bedding, down duvets, minibar
Garden
Outdoor pool, free pool cabanas, pool loungers
Lobby sitting area
Located in the heart of Playa del Carmen, Aalada Playa del Carmen provides a welcoming retreat. Guests can enjoy a refreshing swim in the outdoor pool with complimentary cabanas and sun loungers, or borrow bikes to explore the nearby Quinta Avenida.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Air conditioning
  • Free WiFi

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for Standard Double Room, 1 King Bed, Ensuite

Standard Double Room, 1 King Bed, Ensuite | 1 bedroom, premium bedding, down duvets, minibar

Standard Double Room, 1 King Bed, Ensuite

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 King Bed, Terrace

Design Studio Suite, 1 King Bed, Terrace | 1 bedroom, premium bedding, down duvets, minibar

Design Studio Suite, 1 King Bed, Terrace

Highlights

Deck/patio
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed, Garden View

Comfort Double Room, 1 King Bed, Garden View | View from room

Comfort Double Room, 1 King Bed, Garden View

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Balcony

Deluxe Double Room, 1 Queen Bed, Balcony | 1 bedroom, premium bedding, down duvets, minibar

Deluxe Double Room, 1 Queen Bed, Balcony

Highlights

Balcony
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room, 1 Queen Bed, Ensuite, Garden View

Design Double Room, 1 Queen Bed, Ensuite, Garden View | 1 bedroom, premium bedding, down duvets, minibar

Design Double Room, 1 Queen Bed, Ensuite, Garden View

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Balcony

Superior Double Room, 1 King Bed, Balcony | Balcony

Superior Double Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed, Terrace

View from room

Premium Studio Suite, 1 King Bed, Terrace

Highlights

Deck/patio
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle 10 norte Bis entre Av 15 y Av 10, Aalada, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 9 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 14 min walk - 0.8 miles
  • Playacar Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Ilios restaurant - ‬2 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪El Árbol de la Diez - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk
  • ‪La Cochi-loka - ‬1 min walk

About this property

Hotel Aalada Playa del Carmen

Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hotel Aalada Playa del Carmen provides a terrace, a garden and more. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool with free cabanas and sunloungers
  • A front desk safe, outdoor furniture and beach towels
Room features
All guest rooms at Hotel Aalada Playa del Carmen have comforts, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and hairdryers
  • 42-inch Smart TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, microwaves and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 120 per day)
  • Street parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Microwave
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: MXN 120 per day (3 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Aalada Playa del Carmen
Aalada Del Carmen Del Carmen
Hotel Aalada Playa del Carmen Hotel
Hotel Aalada Playa del Carmen Playa del Carmen
Hotel Aalada Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Hotel Aalada Playa del Carmen have a pool?

Yes, this property has an outdoor pool.

Is Hotel Aalada Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Aalada Playa del Carmen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Aalada Playa del Carmen?

Checkout is at noon.

Where is Hotel Aalada Playa del Carmen located?

Located in Downtown Playa del Carmen, this hotel is steps away from 3D Museum of Wonders and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 15 minutes.

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Hotel Aalada Playa del Carmen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and price.

Good location. Clean rooms, nice outdoor space. Good value for the cost of the stay.
Stayed 2 nights in Feb 2025

8/10 Good

Diara

Liked: Cleanliness
Overall good but my room had few issues and staff is not available frequently. Security box wasn’t working , bathroom lamp had some issues and I couldn’t use the TV. It needs to be upgraded.
Stayed 3 nights in Apr 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Love the place. Check in was easy and the codes were sent ahead of time. The decor was nice.
Stayed 1 night in Jun 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maria is lovely, friendly and helpful. Very nice hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Timothy Paul

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was a very comfortable and aesthetically pleasing experience. The decor, the grounds, the room all exceeded my expectations. I wish I would have had more time to enjoy it!
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, shady parking listing

Nice hotel and great service. However listing advertises parking, which is not true. You have to pay a street meter for parking on your own. The meter in front of the hotel is broken and our car ended up getting a boot on it the first day there. I don't recommend this hotel to people with a car.
Stayed 1 night in May 2024

6/10 Okay

Susie

Not worth the money

I would not stay here again it was an ok place to land but everything is a bit dated and every morning there was no hot water it took like 30 or more minutes and me calling them to get the water hot .. the room smelled of musty mold smell and we located the mold it’s in the cement in the shower we paid extra for a suite and that was not worth it either .. you have to pay parking so elect to Put many pesos coins every day all day into the parking machine .. also the whole putting a long gate code in every time you e there the property was a hassle just not that great of place … and honestly I’m not that picky … its right next to 5 th street and all the cafes but there is done Kate night noise from that bit didn’t really bother us that much .. if they cleaned up this property a bit made it nicer to be outside like a fire pit in the seating area made it more inviting and updated the interiors just a bit it would make all the difference.. pay $25 more a night and stay ina nicer place is my advice
Stayed 2 nights in Jan 2025

10/10 Excellent

angel Armando

Stayed 1 night in Jan 2025

10/10 Excellent

Shelby Aitken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Muy practica
Stayed 1 night in Jun 2024

6/10 Okay

Jeremie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Beaucoup trop bruyant

Hôtel très mignon, avec check in digital entièrement automatisé. Gros bémol, il n’y a pas de double vitrage dans les chambres, c’est très bruyant avec plusieurs clubs dont le Coco Bongo juste à côté. Impossible de dormir avant 3h du matin. Nous avons quitté l’hôtel avant la fin de notre séjour sans compensation.
Stayed 3 nights in Feb 2024

8/10 Good

Emily

Stayed 2 nights in Feb 2024

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No respetan las reservaciones
Stayed 6 nights in Feb 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little hotel

Quiet oasis within walking distance of everything you need in Playa. Calm, clean and comfortable room. Perfect!
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Stayed 5 nights in Dec 2023

8/10 Good

ESTHER

Liked: Cleanliness, staff & service, property conditions & facilities
Muy confortable y María Jesús estuvo en todo los detalles en nuestra instancia . Ya es la segunda vez que hemos venido y volveremos a venir
Stayed 6 nights in Nov 2023

10/10 Excellent

Williams

Liked: Cleanliness, staff & service, property conditions & facilities
Concierge 👍 Localisation parfaite ! Belle chambre et spacieuse !
Stayed 2 nights in Feb 2023