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"This hotel is ok but pretty basic overall. Although clean, the room felt very tired. Staff aren’t really on hand late at night or in the morning. It was good value. "

"We found out quite late we have no hot water. We called the staff who said they'll see what can be done and call us right back. They never called. I the morning, when we asked again for the water to be repaired, they tried a few things and said they should be OK in about 10 minutes. We waited 30. Nothing happened, so we gave up. Also, the closet door was missing a screw and the door came apart. "

"Lovely accommodation and owners, every detail just perfect. "

"Hay on Wye lovely, hotel well placed to walk around town and a path down to the river. "

"Perfect stay with great breakfast and very reasonable evening meals."

"Great locally run property, staff were very friendly and the breakfast was great, recommend to anybody looking to get away and relax"

"Comfortable bed, good price and staff are very friendly "

"Very nice modern hotel. Very nice staff "