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"food was good and things were clean. There seemed to be a lot of people complaining about their rooms, which delayed our check in. Some rooms dont have showers, including ours which we got a terse response to."

"Breakfast options were limited. Wifi was very poor, not strong enough to work on a laptop. Room was basic but did the job for one night. Clean throughout and staff were very friendly. "

"Hotel in brilliant position we had everything we needed. Atrium for breakfast with views of the whole of Llanberis was stunning. Breakfast very fresh and varied. Our only complaint would be evening meal did not come up to expectations. Advertised as served with salad. A flat bread with minute bits of salad. A disappointment.. Quite pricey. The hotel and staff were great. "

"Overall great hotel and wonderful staff. Gym: It would be even better if lighter weights could be available in the gym e.g. handheld Breakfast: "

"It's was an experience we wanted, to stay in a castle. The Ruthin Castle has a ton of history. It's a bit run down but I guess that could be the charm. The bathroom was beautiful, the rooms (bedroom and living room) were large. Overall, the place seemed quiet and dark. There is not a lot to do in Ruthin. The staff was nice and the room was clean."

"Room and bedroom were lovely, french doors with garden outdoor view , you would not expect that from the front door of your room and the front area , bit shabby and dated, saying that bathroom very dated was clean but could do with modernization. Pool was my biggest let down, small very busy and again generally little shabby , temp was good , but I didn't stay in for long , on our visit jacuzzi was full of young lads , all friends couldn't get near it . Quite a walk to breakfast from our room/ chalet, so took car ( disabled) breakfast very basic , can't say much more, not memorable. The area is beautiful, river and scenery, cute shops , obviously expensive, train area good place to visit , enough places to eat and get coffee , we come back regularly so great place. Carpark is broken up deffo needs attention. ."