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"I had a wonderful stay at this hotel and would happily recommend it to anyone looking for comfort and great service. From the moment I arrived, the staff were warm, welcoming, and always ready to help with a smile. The check-in process was smooth and efficient, which made a great first impression."

"It's the staff that make the difference. It's like a home away from home . "

"It's was an experience we wanted, to stay in a castle. The Ruthin Castle has a ton of history. It's a bit run down but I guess that could be the charm. The bathroom was beautiful, the rooms (bedroom and living room) were large. Overall, the place seemed quiet and dark. There is not a lot to do in Ruthin. The staff was nice and the room was clean."

"Clean room and big area. The water pressure was a bit slow. "

"Room excellent with coffee/tea . Spa very rwlaxing. Staff first class."

"Breakfast was excellent with a great selection of food on offer. I could not fault breakfast staff,housekeeping staff or any other staff members. Everyone was very friendly and polite."

"Breakfast ok not very hot"

"Good"

"We had the Spa to ourselves which was nice. Breakfast was good, room was clean, apart from dirty tea cups, a lot of damp around the window . Staff were all lovely "