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Overview of Waterloo Hotel Lodge

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Indoor pool
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationSnowdonia National Park Visitor Centre9 min walk
    Popular LocationBetws-Y-Coed Golf Club12 min walk
    Popular LocationSwallow Falls4 min drive

Choose dates to view prices

About this area

Betws-Y-Coed

Located in Betws-Y-Coed, Waterloo Hotel Lodge is in the mountains and in a national park. Snowdonia National Park Visitor Centre and Betws-Y-Coed Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Snowdon and Snowdonia National Park. Gwydir Uchaf Chapel and St Grwst Church are also worth visiting.
Visit our Betws-Y-Coed travel guide
Popular Location

What's nearby

  • Snowdonia National Park Visitor Centre - 9 min walk
  • Betws-Y-Coed Golf Club - 12 min walk
  • Swallow Falls - 4 min drive
  • Gwydir Uchaf Chapel - 6 min drive
  • Gwydir Castle - 7 min drive

Getting around

  • Betws-Y-Coed Station - 9 min walk
  • Manchester (MAN) - 93 min drive

Restaurants

  • Tŷ Gwyn Hotel & Restaurant - 5 min walk
  • Hangin Pizzeria - 8 min walk
  • Alpine Coffee Shop - 9 min walk
  • Pont-y-Pair Hotel - 12 min walk
  • Caffi Caban y Pair - 13 min walk

About this property

Waterloo Hotel Lodge

3-star hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has an indoor pool and a health club. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub and a sauna are on-site. All 42 rooms offer free WiFi, room service and TVs. Guests will also find coffee/tea makers, hairdryers and phones. Housekeeping is available on request.
Waterloo Hotel Lodge offers 42 forms of accommodation with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible

Food and drink

  • Free cooked-to-order breakfast available 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • No lifts
  • Reception hall

Guest services

  • Front desk (limited hours)
  • Hair salon
  • Housekeeping (on request)

Languages spoken

  • English
  • Welsh

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 2:30 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
There is no front desk at this property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
The host will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

This property is closed from 4 December 2020 to 26 December 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Dogs only
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Frequently asked questions

Can I cancel my reservation for free at Waterloo Hotel Lodge and receive a full refund?
Yes, Waterloo Hotel Lodge offers free cancellation on select room rates, because flexibility matters! Please refer to Waterloo Hotel Lodge cancellation policy on our site for more details about any exclusions or requirements.
Does Waterloo Hotel Lodge have a pool?
Yes, this property has an indoor pool.
Is Waterloo Hotel Lodge pet-friendly?
Yes, Waterloo Hotel Lodge allows dogs (limit 2 per room). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.
How much is parking at Waterloo Hotel Lodge?
Self-parking is free at this property.
What time is check-in at Waterloo Hotel Lodge?
Check-in is from 2:30 PM - anytime.
What time is check-out at Waterloo Hotel Lodge?
Checkout is at 10:30 AM.
Where is Waterloo Hotel Lodge located?
Situated in a national park, this hotel is within a 15-minute walk of Snowdonia National Park Visitor Centre and Betws-Y-Coed Golf Club. Swallow Falls and Snowdonia National Park are also within 3 miles (5 km). Betws-Y-Coed Station is 9 minutes by foot.
4.2
Very good
5 - Excellent
79
4 - Good
66
3 - Okay
22
2 - Poor
8
1 - Terrible
2

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities
The room was very dated. Not impressed with only allowing WiFi for 2 devices. One paper bath matt for 2 people for the whole stay. TV old with bad reception. Needs updating. Not value for money. However breakfast in main building good.
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two lodge rooms. One we felt was below the standard of the other so we were moved the next day without any fuss. Food was so good we didn’t bother eating out anywhere else. COVID precautions we excellent and made us feel very safe. Would definitely recommend.
Stayed 3 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
My partner and I stayed here for two nights! We had prebook Dinner in another restaurant as the eat out scheme was running and we didn’t want to not get anywhere! They cancelled on us last minute however, the staff at Waterloo were really quick to find us a space in their restaurant and we were so happy they did because the food and customer service was AMAZING! The breakfast was also very nice! Cooked to order so really fresh and they catered to what you wanted! The hotel itself was clean and tidy, the bathroom was really nice and parking was great! The hotel is at the top of the town but again only 5/10 minutes to get to the opposite side of Betws-y-coed. I don’t really write reviews, but this hotel truly deserve this one! The staff were also incredible! We would definitely return here!
Stayed 2 nights in Aug 2020

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