- Liked: Staff & service
- Disliked: Cleanliness, property conditions & facilities, room comfort
Mixed and disappointing
Cool and confusing welcome at reception despite email exchanges prior to arrival. Filthy rooms , see before and after towel radiator cleaning photos attached. Can you spot the difference? Food good to average. Location excellent. Shabby interiors, grimy sofas in lounge, urine smelling upstairs corridors. Even after raising this with management the dust levels were still very visible. Had w booking for two rooms and they only dusted one of them. The other 99% of the rooms- one can only hazard a guess.