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Quay Hotel and Spa

4.0 star property
Art Deco hotel with marina and full-service spa

Choose dates to view prices

Photo gallery for Quay Hotel and Spa

Exterior
Ocean views, serves lunch, dinner and brunch
Exterior
Terrace/patio
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
The current price is £144
includes taxes & fees
18 May - 19 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Luxury Double Room (Penthouse)

Luxury Double Room (Penthouse) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Double Room (Penthouse)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Free toiletries, hair dryer, bathrobes, towels

Superior Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • River view
  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 32-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 129 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Twin Room (Suite)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 129 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Penthouse)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Twin Room (Penthouse)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Accessible

Free toiletries, hair dryer, bathrobes, towels

Superior Double Room, Accessible

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 108 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Hairdryer
Bathrobes
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Conwy Castle - 3 min drive - 1.9 miles
  • Venue Cymru - 6 min drive - 2.9 miles
  • Promenade - 6 min drive - 3.1 miles
  • Great Orme Tramway - 6 min drive - 3.1 miles
  • Llandudno Pier - 7 min drive - 3.4 miles

Getting around

  • Deganwy Station - 7 min walk

Restaurants

  • ‪The Mulberry - ‬6 min drive
  • ‪Liverpool Arms - ‬4 min drive
  • ‪The Archway Fish & Chip Shop - ‬4 min drive
  • ‪The Ye Olde Mail Coach - ‬4 min drive
  • ‪Albion Ale House - ‬4 min drive

About this property

Quay Hotel and Spa

Upscale hotel near Eryri National Park
Located close to Conwy Castle, Quay Hotel and Spa provides free full breakfast, a marina and a terrace. Treat yourself to a deep-tissue massage, reflexology or a manicure/pedicure at the on-site spa. The on-site local cuisine restaurant, Marina Restaurant, offers breakfast, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Multilingual staff, luggage storage and a front desk safe
  • A porter/bellboy, wedding services and a 24-hour front desk
  • Guest reviews say great things the breakfast, helpful staff and first-rate property condition
Room features
All 77 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and bathrobes. Guest reviews highly rate the overall comfort rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with baths or showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, Polish, Romanian, Russian, Spanish, Welsh

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  • Spa
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  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 521 reviews
The price is £141
includes taxes & fees
7 May - 8 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available 7 AM to 10 AM on weekdays and 8 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marina Restaurant
  • The Terrace Bar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Marina
  • On a river
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Does Quay Hotel and Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Quay Hotel and Spa?

As of 29 Apr 2025, prices found for a 1-night stay for 2 adults at Quay Hotel and Spa on 18 May 2025 start from £143.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quay Hotel and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quay Hotel and Spa?

Self-parking is free at this property.

What time is check-in at Quay Hotel and Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quay Hotel and Spa?

Checkout is at 11 AM. Late checkout is available for GBP 20.00.

Where is Quay Hotel and Spa located?

Situated on the riverwalk, this spa hotel is within 2 miles (3 km) of Llandudno West Shore Beach, Conwy Quay and Lower Gate. Conwy Tourist Information Centre and Conwy Visitor Centre are also within 2 miles (3 km). Deganwy Station is 7 minutes by foot and Llandudno Junction Station is 26 minutes.

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Quay Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another stay at the Quay hotel where the staff were as excellent as before - exemplary service.
Stayed 2 nights in Apr 2025

8/10 Good

Llion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room seemed a little dated, but the bed was comfortable and breakfast was amazing. We also thoroughly enjoyed the spa.
Stayed 1 night in Apr 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place to stay for walking into and exploring Conwy.
Stayed 1 night in Mar 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just 30 minutes walk along a the Quay into Conway. Relaxing atmosphere around the hotel. Excellent breakfast facilities with easy dining options. The outdoor eating and drinking area is quite and allows for stunning views at sunset.
Stayed 3 nights in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent clean and views from our view
Stayed 1 night in Mar 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel, spa is the best I’ve ever visited. Just didn’t think there was much to do surrounding the hotel, but beautiful scenery
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Amenities
Lovely hotel , lovely staff , great view of the estuary from our room 😊 would definitely stay again 😊
Stayed 1 night in Feb 2025

8/10 Good

John

We would stay at that hotel again
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location for a short break.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, location on the Conwy estuary with wide ranging views. Comforable beds in light and airy rooms. Friendly staff with good level of service. Happy to recommend staying here.
Stayed 1 night in Feb 2025

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and spa
Stayed 1 night in Dec 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful room, with a stunning view. Felt very private, staff were brilliant. Nothing was too much trouble made you feel very welcome. Will definitely be back again
Stayed 1 night in Feb 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with some rooms overlooking the Conwy estuary. Excellent food. Reasonable wine list. Nice staff (although some of the servers could do with a bit more training).
Stayed 3 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb stay, short break, fabulous location.
Stayed 1 night in Nov 2024

10/10 Excellent

Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inly negative is the location. Just outside of all the towns ina residential area. Not necessarily bad thing but if you get back ti the hotel after a long day the hotel bar/restaurant is your only choice. The spa was a nice treat in the evenings. Clean and good choice of options. Steam room, different types of saunas, pool, etc. there is also a gym but i didnt utilize that. The view of the water and across to the Conwy Castle is great. Rooms comfortable, clean, quiet. Breakfast had the plenty of options to meet everyones needs.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel

Lovely stay great hotel, they had a water shortage but dealt with it brilliantly. Highly recommended
Stayed 1 night in Jan 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, spacious bedroom & bathroom. Friendly & attentative staff. Nice bar area & good food. Good leisure facilities.
Stayed 1 night in Dec 2024

8/10 Good

Garry

Liked: Property conditions & facilities
No taxis on Sundays and no car service by the hotel.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Sep 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of Conwys finest.

A comfortable hotel, great location if I was a tourist.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 3 day stay

Had a great 3 night stay in this lovely hotel. Food was very good, especially the breakfast and staff were very friendly. Enjoyed a Spa visit every day too.
Stayed 3 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location by the estuary
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good quality. Feels very comfortable. Good for touring area as far away as Snowdonia. Guests should have access to spa at all times it is open, not have to pay from 9 - 5. Because these times are pay for I would not class it as a spa hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Lovely comfortable stay with great spa and bar / restaurant with fantastic views
Stayed 1 night in Aug 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Thoroughly enjoyed as usual.
Stayed 1 night in Oct 2024