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Expedia-verified reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Executive Room, 1 Double Bed
108 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Double Room, Courtyard View
86 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Luxury Twin Room (Penthouse)
140 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Executive Twin Room
108 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic Twin Room (Marina Side)
86 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room (Clink)
86 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic Twin Room, Courtyard View
86 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic Double Room, Courtyard View
86 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 King Bed
129 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic Double Room (Marina Side)
86 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Twin Room, Marina View
86 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Luxury Double Room (Penthouse)
140 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Superior Double Room, Marina View
86 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Luxury Twin Room (Suite)
129 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
4-star spa hotel near Conwy Castle

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Restaurant

Location

Situated on the riverwalk, this spa hotel is 0.9 mi (1.5 km) from Llandudno West Shore Beach and 1.7 mi (2.8 km) from Conwy Castle. Bodysgallen Hall and Conwy Town Walls are also within 2 miles (3 km). Conwy Deganwy Station is 7 minutes by foot and Llandudno Junction Station is 26 minutes.

Hotel features

This hotel features a marina, a full-service spa and a restaurant. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness centre and a bar/lounge.

Room amenities

All 74 rooms feature modern comforts such as flat-screen TVs with digital channels, along with free WiFi. Other amenities available to guests include 24-hour room service, Egyptian cotton sheets and coffee/tea makers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Quay Hotel and Spa features a marina and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. A computer station is located on-site and wireless Internet access is complimentary.

This Art Deco hotel also offers a fitness centre, a sauna and spa services. Limited complimentary on-site parking is available on a first-come, first-served basis.

Quay Hotel and Spa has designated areas for smoking.

  • Bar/lounge
  • Lift
  • Fitness facilities
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Marina on site
  • Free breakfast
  • Spa treatment room(s)
  • Porter
  • Meeting rooms
  • Restaurant
  • Year Built – 2007
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Steam room
  • Sauna
  • Computer station
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Designated smoking areas
  • Banquet hall
  • Parking (limited spaces)
  • Total number of rooms - 74
  • Number of floors - 2
  • Number of buildings/towers - 2
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish
  • Russian

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Quay Hotel and Spa offers 74 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Egyptian-cotton sheets
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free bottled water
  • Towels provided
  • Linens provided
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Free cots/infant beds
  • Digital TV service
  • Flat-panel TV
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • Premium bedding
  • Heating
  • Electric kettle

Where to Eat

A complimentary full breakfast is served between 7 AM and 10 AM.

Marina Restaurant – Overlooking the ocean, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

The Terrace Bar – Overlooking the ocean, this bar specialises in local cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Waterskiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Marina Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of GBP 25.00 per pet, per night.
  • Dogs only

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: GBP 25.00 per pet, per night
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Quay Hotel Conwy
  • Quay Hotel
  • Quay Conwy

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

National Rating

This property has received its official star rating from Visit Wales.

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