The New Alexandra Hotel

Photo gallery for The New Alexandra Hotel

Primary image
Deluxe Family Room (4) | 1 bedroom, iron/ironing board, bed sheets
Large Loft Family (6) | 1 bedroom, iron/ironing board, bed sheets
1 bedroom, iron/ironing board, bed sheets
1 bedroom, iron/ironing board, bed sheets

Overview of The New Alexandra Hotel

The New Alexandra Hotel

3.5 star property

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Sheets and towels washed at 60°C
11 Clonmel Street, Llandudno, Wales, LL30 2LE

Explore the area

  • Popular LocationPromenade2 min walk
  • Popular LocationGreat Orme Tramway10 min walk
  • Popular LocationLlandudno Pier11 min walk
  • AirportAnglesey (VLY)54 min drive

Choose dates to view prices

About this area


Located in Llandudno, The New Alexandra Hotel is in a shopping district and near the beach. Promenade and Llandudno Swimming Centre are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Llandudno Pier and Bodafon Farm Park. Conwy Water Gardens and Conwy Valley Maze are also worth visiting.

What's nearby

  • Promenade - 2 min walk
  • Llandudno Museum - 6 min walk
  • Home Front Museum - 7 min walk
  • Great Orme Tramway - 10 min walk
  • Llandudno Pier - 11 min walk

Getting around

  • Llandudno Station - 5 min walk


  • The Albert - 2 min walk
  • Romeos - 4 min walk
  • Candles - 5 min walk
  • The Blue Elephant - 6 min walk
  • Valentino Restaurant - 6 min walk

About this property

The New Alexandra Hotel

3.5-star hotel in a shopping district
The New Alexandra Hotel provides amenities, such as a bar and a restaurant. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • English breakfast (surcharge), tour/ticket information and luggage storage
  • Coffee/tea in the lobby, a reception hall and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at The New Alexandra Hotel have amenities, such as complimentary bottled water.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles and daily housekeeping



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Masks available
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 8:30 AM–11:30 AM on weekdays and 8:30 AM–11:30 AM on weekends: GBP 2.95-7.50 for adults and GBP 2.95-7.50 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli


  • No lifts
  • Reception hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs


  • Smoke-free property

Room amenities


  • Bed sheets


  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Towels


  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water


  • Iron/ironing board (on request)

Similar properties

See similar properties



Check-in from 3 PM - 9:00 PM
Late check-in fee
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk


Pets are allowed for an extra charge of GBP 9, per pet, per night, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between GBP 2.95 and GBP 7.50 for adults, and GBP 2.95 and GBP 7.50 for children (approximately)
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 9 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

New Alexandra Hotel Llandudno
New Alexandra Hotel
New Alexandra Llandudno
New Alexandra
The New Alexandra Hotel Llandudno
The New Alexandra Hotel Hotel
The New Alexandra Hotel Llandudno
The New Alexandra Hotel Hotel Llandudno

Frequently asked questions

Is The New Alexandra Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 per room). There's a deposit of GBP 50 per stay and a fee of GBP 9 per pet, per night. Service animals are exempt from fees.

How much is parking at The New Alexandra Hotel?

This property doesn't offer parking.

What time is check-in at The New Alexandra Hotel?

Check-in is from 3 PM - 9:00 PM. After-hours check-in is not available.

What time is check-out at The New Alexandra Hotel?

Checkout is at 11 AM.

Where is The New Alexandra Hotel located?

Situated in the shopping district, this hotel is within a 5-minute walk of Promenade and Llandudno North Shore Beach. Llandudno Museum and Home Front Museum are also within 10 minutes. Llandudno Station is only a 5-minute walk.

Can I cancel my reservation for free at The New Alexandra Hotel and receive a full refund?

Yes, The New Alexandra Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The New Alexandra Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings


Very good

Rating 5 - Excellent. 35 out of 91 reviews
5 - Excellent 38%
Rating 4 - Good. 31 out of 91 reviews
4 - Good 34%
Rating 3 - Okay. 17 out of 91 reviews
3 - Okay 19%
Rating 2 - Poor. 3 out of 91 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 91 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities



4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First impressions were a tired, wonky old building with people sat smoking around the entrance. The check-in looked old and haphazard but the lad on duty was helpful, friendly and efficient. There is no lift. There were 80 stairs to the family rooms in the loft - OK for us but wouldn't suit some. The room surpassed my expectations, it looked like it had been recently refurbished and was spotlessly clean. Ideal size for a family. The full size bunk bed was big enough for my tall teen. Only one bin for everything though - no recycling. The bathroom was spacious, new and clean. Breakfast was 'interesting'. The young waitress was nice and did her best but service was a bit Fawlty Towers. The food and the coffee were delicious though. You need to pay at the end of the meal, you can't charge it to the room. Good value for money. There was no entertainment. There is an entertainment room but it was locked up, and instead, they were showing a football match in the bar - children not allowed in. In short, it was perfectly adequate for a family of five. I'd book it again but use it purely as a base as it's in a perfect location for all the many attractions in Llandudno.
Stayed 2 nights in Sep 2021

5/5 Excellent

Stayed 3 nights in Aug 2021

5/5 Excellent

Stayed 1 night in Aug 2021

4/5 Good

Please in future include breakfast in the price
Stayed 1 night in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly hotel close to sea front
Friendly welcoming hotel that caters for dog owners. Quick check in, deposit of £50 left due to dog (refunded on check out). Stair access to all bedrooms so people with limited mobility would struggle. Room was clean, spacious and had been modernised. Simply decorated with a couple of chairs and table in window and a wardrobe and dressing table for storage. Nice large TV with free view channels. Towels and drinks tray provided. The bathroom was in need for a refurb as it was a small cubical style shower. It’s clear that the hotel are dog friendly as there is a separate area for owners to dine. Had a lovely breakfast on one of the mornings. Well cooked and we’re even offered cereal (free) if we wanted it. Nice touch. Bin was emptied daily and if we wanted fresh towels we just left the used in the shower. Another nice touch was the little cup of sweets. My son would of liked them replenished daily as well as the bottle of water. There was a blackout blind to help keep room darker to sleep. My only criticism was the pillows as we all found them hard (if we were staying longer I would have asked to swap them). You can’t beat a good soft pillow. The hotel is certainly having a good makeover and is being updated, they were also having CCTV installed which certainly would help people to feel more secure.
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position & service
Very comfortable room & pleasent staff, in a good area
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Very friendly and helpful check in lady the room was comfortable and clean. Would stay again in the future. Only stayed for one night but would stay for longer.tea and coffee facilities in the room and sweets a nice touch.
Stayed 1 night in Jul 2021

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dissatisfied with the information on the description of the Hotel. It said free off parking when we arrived the staff behind the receptionist told us that they don’t have any on site parking ? We were lucky with the weather but the room allocated in the loft was really hot as the window was only small. We asked for a fan and the receptionist told us that ‘she will have to builder up’ which to be honest did not help at all. We asked if we could change room but it was full. Lucky it was only for one night not worth what we paid for ! We will not recommend the this Hotel really a shame the location is great ! It there are plenty Hotel by the sea front with better room for the same price.
Stayed 1 night in Jul 2021

5/5 Excellent

Stayed 2 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was all right bar was lovely aslo had had a good drinks lists.only thing wrong was right up the very top floor they had no lift
Stayed 1 night in Jul 2021