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Lion Quays Hotel & Spa

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Indoor pool
Indoor pool
Indoor pool
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Overview of Lion Quays Hotel & Spa

VIP Access

Lion Quays Hotel & Spa

4 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationPark Hall The Countryside Experience5 min drive
  • Popular LocationTy Mawr Country Park6 min drive
  • Popular LocationChirk Castle10 min drive
  • AirportLiverpool (LPL-John Lennon)52 min drive

Choose dates to view prices

About this area

Oswestry

Located in Oswestry, Lion Quays Hotel & Spa is in a rural area and on the waterfront. The area's natural beauty can be seen at Gower Area of Outstanding Natural Beauty and Ty Mawr Country Park, while Park Hall The Countryside Experience and British Ironwork Centre are cultural highlights. Oswestry Cricket Club and Llangollen Scenic Railway are also worth visiting.
Popular Location

What's nearby

  • Pontcysyllte Aquaduct - 2 min drive
  • Park Hall The Countryside Experience - 5 min drive
  • Ty Mawr Country Park - 6 min drive
  • Oswestry Cricket Club - 7 min drive
  • Chirk Castle - 10 min drive

Getting around

  • Gobowen Station - 2 min drive
  • Manchester Airport (MAN) - 57 min drive

Restaurants

  • The Waterside — 1 min walk
  • Nicos Brasserie — 1 min walk
  • Castle Bistro & Tearoom - 4 min drive
  • The Hand Hotel - 4 min drive
  • Aroma - 6 min drive

About this property

Lion Quays Hotel & Spa

Romantic hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 82 individually decorated rooms feature free WiFi and 24-hour room service. TVs, coffee makers and free bottled water are among the other amenities available to guests.
Lion Quays Hotel & Spa offers 82 forms of accommodation with a safe and complimentary bottles of water. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a health club and a sauna.
Lion Quays Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: GBP 11.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 3 outdoor tennis courts
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Polish
  • Slovak
  • Welsh

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 11.95 per person (approximately)
  • Early check-in fee: GBP 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 72 out of 170 reviews
5 - Excellent 42%
Rating 4 - Good. 58 out of 170 reviews
4 - Good 34%
Rating 3 - Okay. 26 out of 170 reviews
3 - Okay 15%
Rating 2 - Poor. 9 out of 170 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 170 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying here, fantastic place with lovely grounds and facilities which due to COVID were shut but looked great. Staff really nice & helpful, breakfast bagged up each morning was a nice touch - will be back again hopefully once it’s all properly opened 👍
Stayed 2 nights in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait to return
Stayed here with work but no amenities due to lockdown. Staff was very pleasant and helpful. Would definitely stay again when everything is open
Stayed 1 night in Feb 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service at both check-in and check-out. Fantastically comfortable bed. A brief but good stay.
Stayed 1 night in Feb 2021