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Mercure Newport Hotel

4.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Mercure Newport Hotel

Exterior
Meeting facility
Meeting facility
Exterior
Superior Room, 1 Double Bed (Privilege) | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
The current price is £65
includes taxes & fees
21 Jul - 22 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Select Comfort bed
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Double Room, 1 Double Bed, City View

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Select Comfort bed
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Select Comfort bed
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Select Comfort bed
  • 178 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Select Comfort bed
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Select Comfort bed
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Separate bedroom
Sofa bed - king
Egyptian cotton bed sheets
Select Comfort bed
Blackout curtains
  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege) | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 Double Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Select Comfort bed
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW

What's nearby

  • Riverfront - 5 min drive - 1.5 miles
  • University of Wales-Newport - 6 min drive - 3.2 miles
  • Celtic Manor Resort Golf Club - 7 min drive - 3.5 miles
  • International Convention Centre Wales - 7 min drive - 3.5 miles
  • Tredegar House - 7 min drive - 2.7 miles

Getting around

  • Newport Station - 8 min walk
  • Bristol International Airport (BRS) - 59 min drive

Restaurants

  • ‪The Potters - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Muffin Break - ‬3 min walk
  • ‪Eshaal's Fish & Chips - ‬4 min walk

About this property

Mercure Newport Hotel

Upscale eco-certified hotel renovated in 2022 and located near Newport Transporter Bridge
Located close to Riverfront and University of Wales-Newport, Mercure Newport Hotel provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, NP20 Bar & Kitchen, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as conference space.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), a lift and smoke-free property
  • Luggage storage, a banquet hall and multilingual staff
  • A front desk safe, a 24-hour front desk and 4 meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 135 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch Smart TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, electric kettles and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Lithuanian, Slovenian, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Frequently asked questions

Is Mercure Newport Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Newport Hotel?

As of 6 Jul 2025, prices found for a 1-night stay for 2 adults at Mercure Newport Hotel on 21 Jul 2025 start from £64.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Newport Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Newport Hotel?

Checkout is at 11:00 AM.

Where is Mercure Newport Hotel located?

Located in the heart of Newport, this eco-certified hotel is 2.7 mi (4.4 km) from Newport Transporter Bridge and 2.9 mi (4.6 km) from Riverfront. University of Wales-Newport and Celtic Manor Resort Golf Club are also within 6 mi (10 km). Newport Station is 8 minutes by foot and Newport (XNE-Newport Train Station) is 9 minutes.

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Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 497 out of 727 reviews
Rating 8 - Good. 144 out of 727 reviews
Rating 6 - Okay. 47 out of 727 reviews
Rating 4 - Poor. 21 out of 727 reviews
Rating 2 - Terrible. 18 out of 727 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to say lovely hotel would definitely recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Saida

Liked: Cleanliness, amenities, property conditions & facilities
All round nice stay
Stayed 1 night in May 2025

10/10 Excellent

Nidhi

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel for the price! Our kids loved their stay in the junior suite of the hotel..
Stayed 1 night in Jun 2025

10/10 Excellent

Julie Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, helpful staff, really nice breakfast buffet, convenient for walking to shops, restaurants and local attractions.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
hotel perfect ,staff helpful and friendly ,service was great as was breakfast
Stayed 3 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the oasis themed welcome. The staff were very friendly and helpful. Everything was very well organised for a busy event
Stayed 1 night in Jul 2025

10/10 Excellent

Omar

Love the location and good view of the city
Stayed 4 nights in May 2025

10/10 Excellent

Olufunmilayo Yetunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Near the train station and town centre. Just what I needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Lee-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Cecilia

Liked: Amenities, property conditions & facilities
Fabulous hotel in a deprived area. Staff were extremely friendly and helpful. Room size generous with good amenities. Restaurant and bar excellent. Outside of the hotel Newport is dirty and deprived with no tourist experiences. Only positive is the short train rides to Cardiff and Bristol
Stayed 4 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Excellent location, greatvfor dijing and shopping. Close to trains
Stayed 2 nights in May 2025

6/10 Okay

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and staff very friendly, room was unbearably hot and AC only went down to 19 degrees.
Stayed 3 nights in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good. The only letdown is the restaurants in the evening average food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced. City centre location with nearby secure parking (for a fee). Very quiet and clean rooms. Comfortable bed and powerful shower.
Stayed 4 nights in May 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location good hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was modern, clean and comfortable. Ultimately like any hotel it’s just a building; however, what sets this building apart is the staff. We stayed two nights and from the outset we were made to feel like old returning friends. Special mention goes to restaurant staff Nathan, Bessy and Coulay (I guarantee that I’ve misspelt that), also to night desk staff member Andrew. If I have need of a hotel in Newport again I can’t imagine choosing anywhere else. Great service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancied a night out in Newport and this hotel was central
Stayed 1 night in Apr 2025

10/10 Excellent

Rupinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was great experience only concerned about it does not have it’s own parking.
Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Second stay here for my daughter and partner and they can’t recommend it enough
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
So easy for what we wanted in Newport
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay

Spacious well appointed clean comfy room
Stayed 1 night in Mar 2025

8/10 Good

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast could have been served earlier as I needed to leave at 7am to catch a train.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel very clean modern. The breakfast was class and the service provided by the staff. Thank you everyone.
Stayed 1 night in Mar 2025