Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Hotel great but have been ripped off by the car parking i paid for the parking through the hotel only to then have a parking ticket sent to my house saying i owe £100 but £60 if i pay within 14 day!!! Outraged....
I never got a receipt for the parking from the hotel which i asked to be emailed to me (and no its not in my spam folder) and now i have to fight to not pay this fine!!! I cannot call the hotel direct as there is no direct number due to this being a chain hotel.
The staff were great...
Hotel great but have been ripped off by the car parking i paid for the parking through the hotel only to then have a parking ticket sent to my house saying i owe £100 but £60 if i pay within 14 day!!! Outraged....
I never got a receipt for the parking from the hotel which i asked to be emailed to me (and no its not in my spam folder) and now i have to fight to not pay this fine!!! I cannot call the hotel direct as there is no direct number due to this being a chain hotel.
The staff were great...
nicholas
Reviewed December 7, 2020Reviewed December 7, 2020
Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.
Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.
miam8i
Reviewed September 18, 2015Reviewed September 18, 2015
I wasn't sure about booking this hotel, as I'd never heard of it. However it was amazing. It is small but that actually adds to the experience. We usually prefer larger hotels but this was truly 5*. It really feels like a special place.
The staff all get the balance of attentive & friendly right. If we needed anything they seemed to arrive at just the right time. But they were never hanging around us.
We stayed in the conservatory suite, well worth pushing the boat out for this, as the...
I wasn't sure about booking this hotel, as I'd never heard of it. However it was amazing. It is small but that actually adds to the experience. We usually prefer larger hotels but this was truly 5*. It really feels like a special place.
The staff all get the balance of attentive & friendly right. If we needed anything they seemed to arrive at just the right time. But they were never hanging around us.
We stayed in the conservatory suite, well worth pushing the boat out for this, as the...
We booked this stay last minute as our original booking was unavailable at our check in time. This stay would’ve been out of budget usually but Vrbo are covering the difference from our original booking.
Room was a good size and beds were comfortable. Bathroom was a great size with bath and shower.
Complimentary bottled water and tea and coffee available with a kettle.
We booked this stay last minute as our original booking was unavailable at our check in time. This stay would’ve been out of budget usually but Vrbo are covering the difference from our original booking.
Room was a good size and beds were comfortable. Bathroom was a great size with bath and shower.
Complimentary bottled water and tea and coffee available with a kettle.
Flynn
Reviewed December 2, 2024Reviewed December 2, 2024
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Sassy
Reviewed December 20, 2016Reviewed December 20, 2016
Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival
In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we...
Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival
In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we...
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
Kerensa
Reviewed November 28, 2023Reviewed November 28, 2023
Excellent hotel in a great location. The room was gorgeous - clean, spacious, quiet, comfortable. The staff were all extremely friendly - customer service outstanding. Definitely recommend and will stay again.
Excellent hotel in a great location. The room was gorgeous - clean, spacious, quiet, comfortable. The staff were all extremely friendly - customer service outstanding. Definitely recommend and will stay again.
Unexpectedly upgraded to a suite, which was lovely. Stayed at Baileys multiple times over the past few years, a lovely, comfy, traditional London hotel with out the ostentatious bling. Friendly and helpful staff, stones throw from good transportation for London exploration. The only slight negative, no bedside clock, so had to check my phone or Ipad for time in the wee small hours.
Unexpectedly upgraded to a suite, which was lovely. Stayed at Baileys multiple times over the past few years, a lovely, comfy, traditional London hotel with out the ostentatious bling. Friendly and helpful staff, stones throw from good transportation for London exploration. The only slight negative, no bedside clock, so had to check my phone or Ipad for time in the wee small hours.