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we stay 2 nights in this hotel. and the first night we stay is my fiancé birthday. After I told them, they have sweetly prepared a birthday card and cake to her ^_^ . and when we go to their restaurant for dinner, the staff in the restaurant provide an excellent service and give us a remarkable memory ...
Located in the "new" part of town, but it doesn't really matter - the old town, where most of the bars and restaurants are, is no more than a few minutes stroll across the river. The hotel has an ambient and welcoming lobby, clean modern rooms..... but for some reason the common areas resemble a ...
The hotel is a short walk from the train station and many other sights in Luzern. My room was larger than I expected, a nice surprise. The breakfast buffet was standard for a Swiss hotel. Only minor complaint is that the walls are thin; could be a problem if you have noisy neighbors.
The hotel must be the most fabulous on Lake Luzern. We joined a couple that arrived a week earlier and their experiences taking various tours made them valuable assets. We climbed to The Gutsch and had drinks and snacks, Wonderful views!!. The small city center is easy walking with lots of shops ...
Front staffs are not quite kind. Do not smile. Far from the concept of hospitality. I did not feel that I was welcomed, AND I booked the Penthouse.
A short walk over the bridge from the train station. Great location, close to many sights and museums. Close to the lake shore; an excellent spot for a picnic. Incredible, friendly and helpful staff! Beautiful, well appointed room and stunning bathroom.
We were able to check in early after a 16 hour journey which was really nice, unfortunately we had a few difficulties with staff either walking in without knocking or knocking then walking in without waiting for a response, our door was also left ajar when staff had been in to fix a fault. One particular ...
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