Lucerne Hotel Guide - Spa Hotels in Lucerne, Lake Lucerne

Everything was really good. Internet connecting not the best. The person (male) who was handling the breakfast sitting and also the outside bar area sitting in the evening shouldn't have the position he held because he was not people friendly and not customer oriented.

Great experience here! Hotel is 5" walk from train station so out of the tourist crush but easy walking to Old Town and Caple Bridge. Room was spacious and immaculate. Bed very comfortable. Bathroom nice sized. Hotel staff,especially Selina, delightful and super helpful - gave us great restaurant recommendations, not touristy places but nice local restaurants.

Warm, helpful welcome at Reception. Everything went very smoothly and we slept well in a quiet room at the back.

Close to the heart of Zurich, shopping and restaurant, the lake. The breakfast is excellent, the rooms are a bit small and no air conditioning

Absolutely wonderful hotel. Service was immaculate. There was an issue with our reservation and Manager Raymond went exceptionally out of his way with his atitude and generosity to make sure we are compensated and our stay is satisfactory. Wonderful stay. Will definitely choose this hotel for other stays.

We went to see the Titlis. This hotel is located in town centre. Family room is so spacious and clean and got hill view.

We stayed here for over a week while we temporarily moved out of our house. Most of the guests just overnight here en route to elsewhere. Handy for motorway, reasonably convenient for Zug, Lucern. Did not use the restaurant this time but have eaten lunch there previously and it was good. Quite expensive given the somewhat industrial location.

This hotel is a little bit further away from the train station than some of the other hotels, but with a great view of mount Pilatus. They have lounge seating in front of the lake, kind of like a private beach. That's something that is really unique to this hotel. I prefer family hotels to large, grand resorts, but still enjoy luxury and convenience. This hotel wasn't as grand as palace Lucerne, but service and facilities were still top notch.

Friendliest staff and terrific restaurants especially Sens. View across the lake is magical and located right next to the Rigi railway and boat station for Lucerne.

Had no clue that it was a resort hotel, while booking in Expedia. Right on the back and almost into the waters of lake Lucerne, this resort hotel was a pleasant surprise to us. One can jump and swim in the lake, wonderful swimming pool and spa, beautiful restaurant in open area with live music, nice balcony with lake view (beware that there are a few rooms with no lake view), free parking, etc. However, the room as such is small, the breakfast menu is limited, while the reception staff was courteous the restaurant staff was not. It is far from the public transportation, so one must have their own transportation.