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The building itself is a bit worn. Everything is old in the building but still 100% functional. Shower is hot and bed is comfortable. Just nice for us for a short stay.
This hotel is priced far below what it should be. The rooms were flawless, the staff extremely helpful and concerned, and the breakfast/view combination was amazing. Their breakfast in their downstairs dining room made the stay. Such a peaceful place with an amazing view of the city. Great forest ...
Location is good, but for first timers ,it's very hard to find. Some door knobs, towel racks, lamps switches are not securely tightened. Off hour receptionists don't speak English. Extra resort fees are charged besides city tax.
It was a great stay at this hotel. Good and helping staff along with beautiful rooms to stay in. Facilities provided by the hotel were extremely pleasing. Would definitely recommend people to stay at this place. It not less than a 5 start stay at this place. the only issue we faced was with wifi ...
Had trouble getting to the hotel using the GPS App on my iphone. Called reception and received excellent guidance. Once we arrived we discovered the location and accomodations were excellent.
Clean rooms, beds were comfortable and good shower. The breakfast was really good! The staff were helpful in giving directions and suggestions on things to do.
Hotel very well located in lucerne. The staff were very friendly and helpful although our room was small and a little tired. We selected the hotel because of its character and warmth and weren't disappointed.
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