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Overview of Altstadt Hotel Krone Luzern

Photo gallery

Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Altstadt Hotel Krone Luzern

3 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Business Services
  • Parking Available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationLucerne Town Hall1 min walk
    Popular LocationRosengart Collection2 min walk
    Popular LocationMill Bridge3 min walk
    AirportZurich (ZRH)50 min drive

Choose dates to view prices

  • Standard Twin Room

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Twin Room
  • Standard Single Room, 1 Single Bed

    4.6/5 guest room rating

    Room amenities

    • 129 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsStandard Single Room, 1 Single Bed
  • Quadruple Room

    4.8/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 4
    • 1 Queen Bed OR 2 Single Beds
    More detailsQuadruple Room
  • Triple Room

    5/5 guest room rating

    Room amenities

    • 334 sq ft
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More detailsTriple Room

About this area

Lucerne

Located in Lucerne, Altstadt Hotel Krone Luzern is in the city centre and near the boardwalk. KKL Lucerne and Swiss Transportation Museum are cultural highlights, while Chapel Bridge is a notable landmark. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as ice skating and sledging.
Popular Location

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Rosengart Collection - 2 min walk
  • Mill Bridge - 3 min walk
  • Chapel Bridge - 3 min walk
  • Jesuit Church - 4 min walk

Getting around

  • Lucerne Station - 7 min walk
  • AirportZurich (ZRH) - 50 min drive

Restaurants

  • Jazzkantine - 3 min walk
  • Mr. Pickwick's Pub - 3 min walk
  • Wirtshaus Taube - 3 min walk
  • Stadtkeller - 4 min walk
  • Burgerstube Im Hotel Wilden Mann - 4 min walk
View in a map

About this property

Altstadt Hotel Krone Luzern

3-star historic hotel, walk to Chapel Bridge
Along with a restaurant, this smoke-free hotel has self parking and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 29 rooms boast heated floors, and offer free WiFi and TVs. Other amenities available to guests include minibars, portable fans and hairdryers.
Altstadt Hotel Krone Luzern offers 29 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CHF 27 per day)

Food and drink

  • 1 restaurant

Things to do

  • Shopping

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Linens
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Premium channels
  • TV

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floors
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances, Weinmarkt, Lucerne
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CHF 27 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

Can I cancel my reservation for free at Altstadt Hotel Krone Luzern and receive a full refund?
Yes, Altstadt Hotel Krone Luzern offers free cancellation on select room rates, because flexibility matters! Please refer to Altstadt Hotel Krone Luzern cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Altstadt Hotel Krone Luzern?
As of 24 Jan 2021, prices found for a 1-night stay for 2 adults at Altstadt Hotel Krone Luzern on 25 Jan 2021 start from £89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Altstadt Hotel Krone Luzern pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.
How much is parking at Altstadt Hotel Krone Luzern?
Self-parking is available for CHF 27 per day.
What time is check-in at Altstadt Hotel Krone Luzern?
Check-in is from 3 PM - 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Altstadt Hotel Krone Luzern?
Checkout is at 11 AM. Late checkout is available for CHF 50.00 (subject to availability).
Where is Altstadt Hotel Krone Luzern located?
Located in the heart of Lucerne, this historic hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. KKL Lucerne and Lion Monument are also within 15 minutes. Lucerne Station is 7 minutes by foot and Werftestrasse Luzern Station is 14 minutes.
4.2
Very good
Rating 5 - Excellent. 356 out of 875 reviews
5 - Excellent 41%
Rating 4 - Good. 391 out of 875 reviews
4 - Good 45%
Rating 3 - Okay. 106 out of 875 reviews
3 - Okay 12%
Rating 2 - Poor. 11 out of 875 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 875 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, right in the center of the old city Rooms are clean
Stayed 3 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very good location. It was super clean.
Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Very handy location but there is only a small fan in the room and no air conditioning. Room was too warm so did not sleep well.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and big room. Simple and well located hotel that i would definitely recommend if you are staying in lucern. Very good value for money !
Stayed 4 nights in Jul 2020

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