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A surprise upgrade from Deluxe Double to lifestyle suite by the hotel was really appreciated, it was a great experience during our anniversary trip. It was just a 7-8 mins walk from the Train Station with the supreme view for the lake. The room was spacious and clean with the musical instrument ...
we stay 2 nights in this hotel. and the first night we stay is my fiancé birthday. After I told them, they have sweetly prepared a birthday card and cake to her ^_^ . and when we go to their restaurant for dinner, the staff in the restaurant provide an excellent service and give us a remarkable memory ...
The Hotel des Balances was truly lovely. Our room had a spectacular view of the mountains, river and covered bridge - and the location was central to sights, shopping, restaurants and tours. The bed was very comfortable and the bathroom was modern and well-lit. The hotel staff was overall very pleasant ...
the food, the room, the staff, the setting....everything was amazing. the only complaint would be that there is no air conditioning, and during high temps it would be very hot. we love it here and stayed three nights!!
Front staffs are not quite kind. Do not smile. Far from the concept of hospitality. I did not feel that I was welcomed, AND I booked the Penthouse.
Great modern hotel located near the station on the lake. Good sized rooms with great amenities. Close to all the sights of Luzern & the waterfront. A great spot to stay with the family. Business class rooms especially good.
Located in the "new" part of town, but it doesn't really matter - the old town, where most of the bars and restaurants are, is no more than a few minutes stroll across the river. The hotel has an ambient and welcoming lobby, clean modern rooms..... but for some reason the common areas resemble a ...
The hotel is a short walk from the center of the city while still feeling removed from the hustle and bustle of the center. Breakfast is excellent. The facility while dated maintains its original charm. Staff are very friendly and helpful. Unique experience!
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