Title: Grand Hotel Europe Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hotel Europe Boardwalk/promenade hotel with free breakfast and 24-hour front desk ## Photo gallery for Grand Hotel Europe ![Lake view - Grand Hotel Europe (Lucerne)](https://images.trvl-media.com/lodging/91000000/90640000/90631600/90631584/d5ca5cf9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Grand Hotel Europe (Lucerne)](https://images.trvl-media.com/lodging/91000000/90640000/90631600/90631584/c0521dcb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Grand Hotel Europe (Lucerne)](https://images.trvl-media.com/lodging/91000000/90640000/90631600/90631584/d632563c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Grand Hotel Europe (Lucerne)](https://images.trvl-media.com/lodging/91000000/90640000/90631600/90631584/2a3242a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Studio Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi - Grand Hotel Europe (Lucerne)](https://images.trvl-media.com/lodging/91000000/90640000/90631600/90631584/0a241863.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Hotel Europe on Lake Lucerne offers a convenient base with practical amenities. Enjoy a free breakfast buffet and in-room WiFi. The restaurant serves local specialties with lake views, and multilingual staff assist visitors in navigating the area. ## Reviews 8.4 Very good ## Popular amenities - Bar - Parking available - 24/7 front desk - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=90631584&PinnedHotelID=90631584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=90631584&PinnedHotelID=90631584&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 18 - Dec 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=90631584&PinnedHotelID=90631584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=90631584&PinnedHotelID=90631584&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=90631584&PinnedHotelID=90631584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=90631584&PinnedHotelID=90631584&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=90631584&PinnedHotelID=90631584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=90631584&PinnedHotelID=90631584&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 9 of 9 rooms ### View all photos for Superior Double Room, 1 Bedroom ![Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90640000/90631600/90631584/175517ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Bedroom ### Highlights Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Portable fan Hairdryer Private bathroom Coffee/tea maker - 213 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Superior Double Room Single Use, 1 Bedroom ![Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90640000/90631600/90631584/175517ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room Single Use, 1 Bedroom ### Highlights Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Portable fan Hairdryer Private bathroom Coffee/tea maker - Sleeps 1 - 2 Single Beds ### View all photos for Standard Double Room, 1 Bedroom ![Standard Double Room, 1 Bedroom | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90640000/90631600/90631584/6fcd1f38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Bedroom 9.6 Exceptional 9 reviews ### Highlights Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Portable fan Hairdryer Private bathroom Coffee/tea maker - Sleeps 2 - 2 Single Beds ### View all photos for Standard Double Room Single Use, 1 Bedroom ![Standard Double Room Single Use, 1 Bedroom | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90640000/90631600/90631584/ae9869f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room Single Use, 1 Bedroom 10.0 Exceptional 2 reviews ### Highlights Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Portable fan Hairdryer Private bathroom Coffee/tea maker - Sleeps 1 - 2 Single Beds ### View all photos for Panoramic Double Room, 1 Bedroom ![Panoramic Double Room, 1 Bedroom | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90640000/90631600/90631584/470426b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Double Room, 1 Bedroom 10.0 Exceptional 5 reviews ### Highlights Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Portable fan Hairdryer Private bathroom Coffee/tea maker - Lake view - Sleeps 2 - 2 Single Beds ### View all photos for Panoramic Double Room Single Use, 1 Bedroom ![Panoramic Double Room Single Use, 1 Bedroom | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90640000/90631600/90631584/w8304h5554x3y0-775f1a28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Double Room Single Use, 1 Bedroom ### Highlights Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Portable fan Hairdryer Private bathroom Coffee/tea maker - Sleeps 1 - 2 Single Beds ### View all photos for Standard Triple Room, 1 Bedroom ![Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90640000/90631600/90631584/4743374b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Portable fan Hairdryer Private bathroom Coffee/tea maker - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for Standard Quadruple Room, 1 Bedroom ![Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90640000/90631600/90631584/4743374b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, 1 Bedroom 7.6 Good 5 reviews ### Highlights Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Portable fan Hairdryer Private bathroom Coffee/tea maker - Sleeps 4 - 2 Single Beds and 1 Queen Sofa Bed ### View all photos for Junior Studio Suite, 1 Bedroom ![Junior Studio Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90640000/90631600/90631584/0a241863.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite, 1 Bedroom ### Highlights Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Portable fan Hairdryer Private bathroom Coffee/tea maker - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Grand-Hotel-Europe-AG.h90631584.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Grand-Hotel-Europe-AG.h90631584.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.05563%2C8.32501&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rWY1FU0Zz0qnLMfGKTVl2EPc5QM=) Haldenstrasse, 59, Lucerne, 6006 #### What's nearby - Lake Side Promenade \- 1 min walk \- 0.1 miles - Grand Casino Lucerne \- 9 min walk \- 0.5 miles - Swiss Transportation Museum \- 12 min walk \- 0.7 miles - Lion Monument \- 14 min walk \- 0.8 miles - Chapel Bridge \- 2 min drive \- 0.9 miles #### Getting around - Luzern Sgv Station - 7 min drive - Zurich Airport (ZRH) - 67 min drive #### Restaurants - ‪MOzern - ‬8 min walk - ‪Juliette Sharing Brasserie - ‬9 min walk - ‪Wilhelm Tell Schiffrestaurant - ‬12 min walk - ‪Vesper - ‬12 min walk - ‪Volière - ‬3 min drive ## About this property ### Grand Hotel Europe Upscale hotel by the lake Consider a stay at Grand Hotel Europe and take advantage of a free breakfast buffet, a terrace and a garden. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as laundry facilities and a bar. Other perks at this hotel include: - Self-parking (surcharge), a porter/bellboy and a vending machine - Outdoor furniture, a computer station and smoke-free property - A 24-hour front desk, a lift and luggage storage Room features All 177 rooms feature comforts such as free WiFi and safes. Extra amenities include: - Bathrooms with baths or showers and hairdryers - 48-inch flat-screen TVs with satellite channels - Wardrobes/cupboards, highchairs and electric kettles ## Similar properties ![4 restaurants, Thai cuisine](https://images.trvl-media.com/lodging/20000000/19020000/19013100/19013075/f0c78b65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Astoria Lucerne Lucerne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 821 reviews £188 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=19013075&PinnedHotelID=19013075&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (CHF 32 per person)](https://images.trvl-media.com/lodging/2000000/1390000/1388200/1388165/b503c726.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, Lucerne Lucerne - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,005 reviews £188 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=1388165&PinnedHotelID=1388165&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/7000000/6520000/6516200/6516200/9278b863.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Continental Park Lucerne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,002 reviews £143 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=6516200&PinnedHotelID=6516200&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room Large | Hypo-allergenic bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/27200/27102/f256c487.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cascada Boutique Hotel Lucerne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,005 reviews £139 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=27102&PinnedHotelID=27102&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double or Twin Room, Balcony, Lake View | View from room](https://images.trvl-media.com/lodging/1000000/20000/14600/14540/c8ac6a5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seeburg Hotel Lucerne - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 737 reviews £130 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=14540&PinnedHotelID=14540&HadPinnedHotel=true®ionId=-1&adults=2) ![Signature Double Room, Shared Bathroom, Lake View | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21880000/21878100/21878098/40390f03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Beau Séjour Lucerne Lucerne - Free WiFi - Air conditioning - Breakfast available - Business services 9.2 Wonderful 738 reviews £136 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=21878098&PinnedHotelID=21878098&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/5100/5051/7e410d15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Monopol Lucerne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 705 reviews £176 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=5051&PinnedHotelID=5051&HadPinnedHotel=true®ionId=-1&adults=2) ![Italian cuisine](https://images.trvl-media.com/lodging/1000000/10000/7600/7551/7b2bafa7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AMERON Luzern Hotel Flora Lucerne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,041 reviews £150 includes taxes & fees 15 Jan - 16 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=7551&PinnedHotelID=7551&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/17000000/16220000/16214600/16214554/fff8adde.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Anker Lucerne - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 636 reviews £193 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=16214554&PinnedHotelID=16214554&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/e76b2a50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Des Balances Old Town Lucerne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 874 reviews £211 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Onsite parking available only on request - Covered parking on site (CHF 25 per night; includes in/out privileges) - Limited on-site parking - Onsite parking options include a garage ### Food and drink - Free buffet breakfast available daily 6:30 AM to 10:00 AM - A bar/lounge - A restaurant ### Things to do - Wine tasting room ### Family friendly - High chair - Laundry facilities ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - Computer station ### Outdoors - Garden - On a lake - On the boardwalk/promenade - Outdoor furniture - Terrace ### Accessibility - Area rugs in room - Lift - Smooth flooring in room ### More - Smoke-free property ## Room amenities ### Bedroom - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 48-inch flat-screen TV with satellite channels ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle - Restaurant dining guides ### More - Heating - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 2.80 per person, per night We have included all charges provided to us by the property. ### Optional extras - Covered self-parking fee: CHF 25 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parking height restrictions apply ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Grand Hotel Europe AG Grand Hotel Europe Hotel Grand Hotel Europe Lucerne Grand Hotel Europe Hotel Lucerne ## Frequently asked questions ### Is Grand Hotel Europe pet-friendly? ### How much is parking at Grand Hotel Europe? ### What time is check-in at Grand Hotel Europe? ### What time is check-out at Grand Hotel Europe? ### Where is Grand Hotel Europe located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Hotel Europe Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Amenities ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 47 8 - Good 25 6 - Okay 10 4 - Poor 5 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Usha 18 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lovely scenic place . It is near the bus stop Great front desk staff Excellent service and wreath breakfast buffet ##### Usha Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Denise 19 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing rooms so large and comfortable. ##### Denise Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Bing 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, beautiful hotel. Room was clean and spacious with a window and a balcony. ##### Bing Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Patricia 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were off to a wedding that day and were allowed early check in to dress. The staff was very welcoming and helpful. We used our bus pass to easily get to town. ##### Patricia Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ronnie 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love love this hotel. It was very clean and staff are super friendly. I’m definitely staying here again and will recommend everyone to check this place out. We took advantage of the bus right in front of the hotel. You can cross the street and be at the most peaceful part of Lake Luzern. I enjoyed my walk and dipping my feet in the lake. I can’t wait to go back! Oh and the breakfast was heavenly. ![](https://a.travel-assets.com/ugc/hotel-reviews/220d1619-dfc7-4a57-939d-f6dc7e4b8ca8-1758562373546.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a564cd12-12f2-4513-a25d-8128f3e3261f-1758562365802.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/49eb1d7a-88a6-4a57-bdb8-0a4191887097-1758562367321.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b1b966dd-a24c-45ba-869a-79115861681c-1758562370010.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ronnie Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Anna 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay. ##### Anna Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Nina 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walkable but convenient to the bus stop and the hotel provides a bus pass! Great Mountain View’s along with lovely landscaping. Breakfast buffet nice but not varied so by day 4 we were bored of choices. Had to have a fan brought to room as AC was inadequate except in the hallway which was really cold. Would definitely stay here again though!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/9335ecca-880a-45cf-980b-f576175808da-1759508878210.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nina Stayed 1 night in Sep 2025 ### 8/10 Good #### Magnus 25 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nicely located at lake, mostly frequented by large tour groups ##### Magnus Stayed 1 night in May 2025 ### 10/10 Excellent #### Marion 24 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Ask for room facing lake. Comfortable, clean, spacious room. ##### Marion Stayed 3 nights in May 2025 ### 6/10 Okay #### Abolfazl. 19 Jun 2024 Disliked: Cleanliness Location was good. ##### Abolfazl. Stayed 2 nights in Jun 2024 ### 8/10 Good #### john 6 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property is being fully renovated so only a portion of the rooms are available. Our room was very nice, remodeled, and great design. Restaurant was ok with very limited menu. Breakfast is excellent. Staff very nice and helpful. ##### john Stayed 2 nights in Mar 2025 ### 8/10 Good #### Bryan 25 Jul 2024 A very enjoyable stay, great location on the lake with easy access to transport to town. Staff were excellent annd breakfast was good. Only downside was no a/c but was ok at night with provided fans. I very much recommend this hotel. ##### Bryan Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### John 12 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Elegant hotel with beautiful gardens, fantastic location with balcony view of the lake, at an affordable price. Excellent breakfast and modern facilities all round in rooms, retaining old world charm and beauty down stairs, and still for an affordable price. Friendly and helpful made a pleasurable stay complete. ##### John Stayed 1 night in Jun 2024 ### 8/10 Good #### Bhavin 15 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Two night Lucerne Stay The Hotel was very good and clean. Breakfast was very nice. Shared parking with the apartment complex was a bit difficult but workable. ##### Bhavin Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Richard 25 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay at this hotel, especially the bar staff was wonderful. The food was also very good, we enjoyed sitting on the front porch relaxing, enjoying a drink and dinner. Beautiful area, walking distance to the esplanade is a just across the street. This hotel is just out of the busy tourist area which we loved. There is more of a walk to the old town area but worth it because it is just beautiful. The hotel did provide bus/tram passes for all of us however we did not use them. They also arranged for our taxi to the train station. The hotel is obviously older but the rooms have been updated and are very clean. ##### Richard Stayed 3 nights in May 2025 ### 10/10 Excellent #### Ahmad 4 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful staff ##### Ahmad Stayed 2 nights in May 2024 ### 10/10 Excellent #### Peter 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall this hotel was decent and I would stay again. 1\. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue. 2\. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would. 3\. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great. The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time. ##### Peter Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Nader 25 May 2025 Liked: Cleanliness, amenities, property conditions & facilities The pictures posted on the listing do not do it justice. The property is very pretty. The front desk staff is very helpful. One of the managers, Conrad, helped me with parking the car and to solve an issue with the rental car. The rooms are spacious, newly renovated with updated amenities. There is a great view of the lake from the room balcony The bed was very comfortable. The bathroom was very modern. Lots of outlets to charge. A bonus was an included breakfast that was delicious with a lot of variety. I highly recommend this hotel. ##### Nader Stayed 1 night in May 2025 ### 10/10 Excellent #### Alan 26 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Whilst checking in the staff were excellent and explained everything fully in order to make the most of the visit. The free use of buses was discussed and it was so easy with the bus stop being right outside the hotel. ##### Alan Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Ranga 6 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very courteous and responsive front desk. Convenient room amenities. Adequately functional. Excellent breakfast. Easy access to HBF. ##### Ranga Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Boris 7 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel located very close to the lake Lucerne with awesome lake view room and balcony. The room was clean and the bed comfortable. Hotel staff was very nice, gave us suggestions on sight seeing and transportation options in Lucerne. Breakfast was tasty with wide selection and frendly hostess. ##### Boris Stayed 1 night in Sep 2023 ### 8/10 Good #### Aaron 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is in the nice and quiet area of Haldenstrasse. Its about 10 min drive to the train station. Ensure that you got everything in the "downtown area" like shopping, food and etc. Considering this is in Luzern everything is closed almost after 9:00 pm except maybe some kebab and pizza place or Mcdonalds and Burger King. We got the lakeview front room. However the view is not full due to some treees and building in front. I dont recommend if you want the view but worth if you want the extra room size. For the amenities, towels are replaced and beds are made. I dont believe the room is cleaned except for taking out trash. There were 2 still and 2 sparking water on 1st day that were not replaced. Also included is free breakfast. It's a standard western breakfast buffet. Its a great positive since most food in the city are expensive. Theres also a free luzern city card that allows free bus and boat ride for your duration of stay. ##### Aaron Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Sarah 11 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities Pro: Bus stop right in front of property which made it more convenient to train station and old town, good breakfast buffet, fan in room, comfortable beds Con: no air conditioning and extra fan was never brought to our room, it was almost unbearable heat and humidity during our stay ##### Sarah Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Jeanette 20 Sept 2023 Liked: Cleanliness Disliked: Room comfort The place has Old World charm. Accessible to bus. Unfortunately, it was hot during our stay, since there is no air conditioner in the room. ##### Jeanette Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Verified traveller 25 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay at this hotel. Was the room hot at first? (It was 30 degrees and sunny outside.) Yes, but it cooled down once the ventilation system started up, and we all slept well. We had a room on the first floor, and the cutest little balcony. If you're looking for a brand new hotel, this is not the place for you. But its age is its charm, and we enjoyed the elegance of this hotel very much. It was sparkling clean, and all the hotel staff was friendly and helpful. We had a great supper in the bar. We would stay again without hesitation. ##### Verified traveller Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Hotel Bären - The Bear Inn](https://www.expedia.co.uk/Wilderswil-Hotels-Hotel-Baren-The-Bear-Inn.h972122.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [BEAUSiTE Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Parkhotel-Beau-Site.h6416247.Hotel-Information) > > [Alpen Resort & Spa Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Pension Heino](https://www.expedia.co.uk/Saas-Grund-Hotels-Pension-Heino.h4241250.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Le Petit CHARME-INN](https://www.expedia.co.uk/Zermatt-Hotels-Le-Petit-CHARME-INN.h1595251.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [Swiss Holiday Park Resort](https://www.expedia.co.uk/Morschach-Hotels-Swiss-Holiday-Park-Resort.h3568573.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [Dorint Blüemlisalp Beatenberg/Interlaken](https://www.expedia.co.uk/Beatenberg-Hotels-Dorint-Bluemlisalp-BeatenbergInterlaken.h28340.Hotel-Information) > > [Radisson Blu Hotel Reussen, Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-Radisson-Blu-Hotel-Reussen.h31357081.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Wellness Hotel Alpenhof](https://www.expedia.co.uk/Zermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information)