Title: Renaissance Lucerne Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Renaissance Lucerne Hotel Luxury hotel with 24-hour fitness centre and 24-hour front desk ![View from property](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/7b346280.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/0019f597.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 2 Single Beds, Non Smoking | 1 bedroom, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/bdceafe4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/7d17c528.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily full breakfast (CHF 35 per person)](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/f8e3b730.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Lucerne's shopping district, this hotel offers modern comfort and attentive service. The Pacifico restaurant serves South American specialties for lunch and dinner. In-room WiFi keeps guests connected. Enjoy the 24-hour gym and welcoming bar with a notably helpful team. 8.8 Excellent ## Popular amenities - Bar - Gym - Breakfast available - Room service - 24/7 front desk - Laundry £233 includes taxes & fees 13 Nov - 14 Nov ## Room options ### Check availability for these dates Tonight [Nov 12 - Nov 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=793861&PinnedHotelID=793861&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=793861&PinnedHotelID=793861&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 13 - Nov 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=793861&PinnedHotelID=793861&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=793861&PinnedHotelID=793861&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=793861&PinnedHotelID=793861&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=793861&PinnedHotelID=793861&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=793861&PinnedHotelID=793861&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=793861&PinnedHotelID=793861&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/3acbf819.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Pillow-top bed Blackout curtains Down duvet - 269 sq ft - Sleeps 2 - 1 King Bed ![Standard Room, 1 King Bed, Non Smoking | 1 bedroom, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/a28809f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking 9.0 Wonderful 11 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Pillow-top bed Blackout curtains Down duvet - 205 sq ft - Sleeps 2 - 1 King Bed ![Superior Room, 1 King Bed, Non Smoking | 1 bedroom, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/1e0c6def.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Pillow-top bed Blackout curtains Down duvet - 237 sq ft - Sleeps 2 - 1 King Bed ![Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/b490d718.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Non Smoking ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Pillow-top bed Blackout curtains Down duvet - 334 sq ft - Sleeps 3 - 1 King Bed ![Room, 1 Queen Bed | 1 bedroom, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/3ef3033b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Pillow-top bed Blackout curtains Down duvet - 194 sq ft - Sleeps 1 - 1 Queen Bed ![32-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/716ebff8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Single Beds, Non Smoking ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Blackout curtains Separate bedroom Pillow-top bed - 377 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ![1 bedroom, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/489bd156.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Pillow-top bed Blackout curtains Down duvet - 205 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/489bd156.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds, Non Smoking ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Pillow-top bed Blackout curtains Down duvet - 237 sq ft - Sleeps 2 - 2 Single Beds ![Deluxe Room, 2 Single Beds, Non Smoking | 1 bedroom, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/bdceafe4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Pillow-top bed Blackout curtains Down duvet - 269 sq ft - Sleeps 2 - 2 Single Beds ![Junior Suite, 2 Single Beds, Non Smoking | 1 bedroom, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/09702a52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Single Beds, Non Smoking ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Pillow-top bed Blackout curtains Down duvet - 334 sq ft - Sleeps 3 - 2 Single Beds ![Studio Suite, 1 King Bed, Non Smoking | 1 bedroom, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/793900/793861/77c3579f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Non Smoking ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Blackout curtains Separate bedroom Pillow-top bed - 377 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/610000/607400/607390/f67d2d8e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Styles Luzern Lucerne - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 982 reviews £104 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Lucerne-Hotels-Ibis-Styles-Luzern.h607390.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=4477&destination=Lucerne&destType=MARKET&latLong=47.05225,8.30614&searchId=5fd2e8f4-5996-421b-97ad-73f871227ca6&top_cur=GBP) Ad ![Premium bedding, free minibar, in-room safe, individually decorated](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18300/18270/bdd82f91_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mandarin Oriental Palace, Luzern Lucerne - Spa - Pet-friendly - Restaurant - Air conditioning 9.6 Exceptional 71 reviews £566 includes taxes & fees 23 Nov - 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Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 852 reviews £269 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Lucerne-Hotels-Grand-Hotel-National.h1078913.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=4477&destination=Lucerne&destType=MARKET&latLong=47.05225,8.30614&searchId=5fd2e8f4-5996-421b-97ad-73f871227ca6&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Renaissance-Lucerne-Hotel.h793861.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Renaissance-Lucerne-Hotel.h793861.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.04920%2C8.30686&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4krUhpLAb8mHoC05OW5u_99yfeQ=) Pilatusstrasse 15, Lucerne, LU, 6002 #### What's nearby - Chapel Bridge - 3 min walk - 0.2 miles - Lucerne Town Hall - 5 min walk - 0.3 miles - KKL Lucerne - 5 min walk - 0.3 miles - Lion Monument - 14 min walk - 0.8 miles - Chateau Guetsch - 15 min walk - 0.8 miles #### Getting around - Lucerne (QLJ-Lucerne Train Station) - 4 min walk - Zurich Airport (ZRH) - 56 min drive #### Restaurants - ‪McDonald's - ‬3 min walk - ‪Penthouse - ‬2 min walk - ‪Mövenpick - ‬1 min walk - ‪just a little brewpub - ‬2 min walk - ‪Thai Garden - ‬3 min walk ## About this property ### Renaissance Lucerne Hotel Luxury hotel near Chapel Bridge Located close to Lucerne Town Hall and KKL Lucerne, Renaissance Lucerne Hotel provides a terrace, dry cleaning/laundry services and car hire on-site. The on-site Mexican cuisine restaurant, Pacifico - South American, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym. Other perks at this hotel include: - Full breakfast (surcharge), concierge services and multilingual staff - A 24-hour front desk, luggage storage and smoke-free property - A porter/bellboy, a TV in reception and a lift - Guest reviews say great things about the helpful staff Room features All 87 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge) - Bathrooms with designer toiletries and showers - 32-inch flat-screen TVs with satellite channels - Recycling, mini fridges and electric kettles ## Similar properties ![3 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/20000000/19020000/19013100/19013075/fcbb8712.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Astoria Lucerne Lucerne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 811 reviews £208 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=19013075&PinnedHotelID=19013075&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/1000000/490000/486300/486263/13ef04ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Hotel Luzern, Autograph Collection Lucerne - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 189 reviews £233 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=486263&PinnedHotelID=486263&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/10000/7600/7551/14a66df8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AMERON Luzern Hotel Flora Lucerne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,040 reviews £142 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=7551&PinnedHotelID=7551&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1080000/1079000/1078913/ecf3a675.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel National Lucerne - Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 852 reviews £269 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=1078913&PinnedHotelID=1078913&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1390000/1388200/1388165/c33bf04f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, Lucerne Lucerne - Spa - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,000 reviews £186 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=1388165&PinnedHotelID=1388165&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/20000/19600/19568/b78e69f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Des Balances Old Town Lucerne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 868 reviews £213 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=19568&PinnedHotelID=19568&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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CHF 35 for adults and CHF 20 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Boca Grande Bar & Lounge - Pacifico - South American ### Things to do - 24-hour gym - TV in common areas ### Family friendly - Mini-fridge - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - Computer station ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Height-adjustable showerhead - Lift - Transfer shower - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Built in 1907 - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Mini-fridge - Restaurant dining guides ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Heating - Iron/ironing board - Laptop workspace - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in time starts at 3 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 100.0 per night. Cots (infant beds) are available for CHF 60.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 2.80 per person, per night. This tax does not apply to children under 12 years of age. - Tourism fee: CHF 1.65 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately CHF 35 for adults and from CHF 20 for children - Nearby parking fee: CHF 20 per night (52 ft away) - Crib (infant bed) fee: CHF 60.0 per night - Rollaway bed fee: CHF 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars. ### Property is also known as Hotel Renaissance Lucerne Lucerne Renaissance Lucerne Renaissance Hotel Renaissance Hotel Lucerne Renaissance Lucerne Renaissance Lucerne Hotel Renaissance Lucerne Renaissance Lucerne Hotel Hotel Renaissance Lucerne Hotel Lucerne Renaissance Lucerne Hotel Hotel Lucerne ## Frequently asked questions ### Is Renaissance Lucerne Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Renaissance Lucerne Hotel? > As of 12 Nov 2025, prices found for a 1-night stay for 2 adults at Renaissance Lucerne Hotel on 13 Nov 2025 start from £233.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Lucerne-Hotels-Renaissance-Lucerne-Hotel.h793861.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Renaissance Lucerne Hotel? > Limited spots are available. ### What time is check-in at Renaissance Lucerne Hotel? > Check-in begins at 3 PM. Late check-in is available during limited hours. ### What time is check-out at Renaissance Lucerne Hotel? > Checkout is at noon. ### Where is Renaissance Lucerne Hotel located? > Located in the heart of Lucerne, this luxury hotel is within a 5-minute walk of Chapel Bridge and KKL Lucerne. Lucerne Town Hall and Lion Monument are also within 1 mi (2 km). Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Renaissance Lucerne Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 273 8 - Good 163 6 - Okay 44 4 - Poor 16 2 - Terrible 10 ### 9.4/10 Cleanliness ### 9.0/10 Staff & service ### 8.6/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 8/10 Good #### Gurpreet 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Convenient location Close to lake Lucerne and train station You can hear the music from the restaurant until approx 1am on a Fri/ sat night when in your room Excellent staff ##### Gurpreet Stayed 3 nights in Jun 2025 ### 8/10 Good #### Mary 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel. Room was very small with an odd layout. Bathroom was up 3 stairs from the foot of the bed. So weird. Otherwise, it was quiet, beds were comfy and the place is super clean. ##### Mary Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### ariana 22 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really Nice and Good location if you are travelling around ##### ariana Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Jorge 6 Jul 2022 Liked: Cleanliness, staff & service, amenities Very comfortable, well situated,excellent restaurant on premise. ##### Jorge Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Sze Ling 30 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff who advises the best way to eat and travel ##### Sze Ling Stayed 1 night in Aug 2023 ### 8/10 Good #### Ravi 16 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Property Overall, a good place to stay. For the price, I expected a little more in terms of elegance and luxury, but I can't think of a single complaint. The front desk and all hotel staff were very helpful and friendly. The location was extremely convenient with the train station just being less than a 5 minute walk away. ##### Ravi Stayed 3 nights in Jul 2023 ### 8/10 Good #### Douglas 27 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comments Decor and furniture in less than typical price range of this room, but the room was clean. Heater did not work and needed portable heater. Breakfast at the restaurant was excellent as well as proximity to the train station ##### Douglas Stayed 4 nights in Sep 2024 ### 4/10 Poor #### Shao 31 Mar 2024 Disliked: Cleanliness, staff & service Receptionist was rude. ##### Shao Stayed 2 nights in Mar 2024 ### 4/10 Poor #### Ahmed 25 Aug 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room air conditioning unit was not cooling enough and moldy at the vent. Not expected from a five star hotel. Despite notifying reception nothing was done except for a thank you for notifying us. Will never stay there again. ##### Ahmed Stayed 2 nights in Aug 2023 ### 8/10 Good #### Alejandro 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien. Un poco pequeño ##### Alejandro Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### james 29 Sept 2025 Liked: Cleanliness, staff & service Heat was out and the room was freezing. No blow drier. Cleanibg stsff was reslly nice but iur room was next door to the storage room so the door was loudly closing constantly wsking us up. ![](https://a.travel-assets.com/ugc/hotel-reviews/3393be8d-25d1-4f16-b81a-d15d97be6353-1759172188902.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d102759e-b1cc-43d9-af87-987955000693-1759172182219.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/268763b1-6a59-4894-b5b5-6e39efe0223e-1759172189128.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### james Stayed 1 night in Sep 2025 ### 6/10 Okay #### Dr. Vanessa 27 Sept 2025 Liked: Cleanliness, staff & service Kleines Superior Zimmer, Minibad, kleine recht schäbige Rezeption, Personal nett, aber insgesamt kein 5 Sterne Hotel Standard und viel zu teuer. ##### Dr. Vanessa Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Steven 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful staff ##### Steven Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### LUIS RAMON 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atención en recepción y en general ##### LUIS RAMON Stayed 1 night in Aug 2025 ### 6/10 Okay #### Dora 6 Apr 2025 Liked: Cleanliness, staff & service, amenities Great location and easy check-in process. The room was very warm and stuffy, even though the temperatures outside was cooler in the 50’s F. This made the sleeping condotions very uncomfortable. ##### Dora Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Deborah 17 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My go to hotel in Lucerne. It's extremely close to the train station, the Chapel Bridge, and old town. The staff is friendly and the hotel is always well maintained. I wish breakfast was included or a more affordable price point if it's not, but otherwise it's a great spot. ##### Deborah Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Manuel 10 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel. Everything nearby. I would recomend it ##### Manuel Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### William 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, close to everything. ##### William Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Scott 3 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### Scott Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Mil 29 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful, highly recommend ##### Mil Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Afsaneh 25 Dec 2024 We really enjoyed it. ##### Afsaneh Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Verified traveller 16 Dec 2024 Liked: Cleanliness Disliked: Staff & service, room comfort Auf meiner Reservierung war ein Zimmer mit King-Bett angegeben. Daher stellt sich mir die Frage: Verfügen Sie überhaupt über Kingsize-Betten, und falls ja, was verstehen Sie darunter? Zusätzlich befand sich bei den Zimmerkarten eine Karte mit dem Hinweis “Free Upgrade”. Von einem Zimmer mit King-Bett erhielt ich ein Free „Upgrade“ in ein Zimmer mit 2 zusammengeschobenen Einzelbetten direkt gegenüber des Lifts. Ich verstehe, dass ich nur 1 Nacht da war und das manchmal jemand kürzer treten muss. Ehrlichkeit wäre mir lieber gewesen, als das ganze als Free Upgrade zu kaschieren. Ich fühle mich in meiner Intelligenz beleidigt. ##### Verified traveller Stayed 1 night in Dec 2024 ### 8/10 Good #### Minaj 5 Aug 2024 Liked: Cleanliness, amenities The hotel was in a good location. It was overpriced for what the hotel offered. ##### Minaj Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### SAMUEL 29 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien ##### SAMUEL Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Jason 15 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Jason Stayed 3 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Altein Arosa, a Faern Collection Resort](https://www.expedia.co.uk/Arosa-Hotels-Arenas-Resort-Altein.h5204851.Hotel-Information) > > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Hotel Bären - The Bear Inn](https://www.expedia.co.uk/Wilderswil-Hotels-Hotel-Baren-The-Bear-Inn.h972122.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [BEAUSiTE Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Parkhotel-Beau-Site.h6416247.Hotel-Information) > > [Alpen Resort & Spa Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Pension Heino](https://www.expedia.co.uk/Saas-Grund-Hotels-Pension-Heino.h4241250.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Le Petit CHARME-INN](https://www.expedia.co.uk/Zermatt-Hotels-Le-Petit-CHARME-INN.h1595251.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [Swiss Holiday Park Resort](https://www.expedia.co.uk/Morschach-Hotels-Swiss-Holiday-Park-Resort.h3568573.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [Dorint Blüemlisalp Beatenberg/Interlaken](https://www.expedia.co.uk/Beatenberg-Hotels-Dorint-Bluemlisalp-BeatenbergInterlaken.h28340.Hotel-Information) > > [Radisson Blu Hotel Reussen, Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-Radisson-Blu-Hotel-Reussen.h31357081.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Wellness Hotel Alpenhof](https://www.expedia.co.uk/Zermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information)