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In-room safe, desk, free WiFi, linens
In-room dining
In-room safe, desk, free WiFi, linens
In-room safe, desk, free WiFi, linens

Guest reviews

4.2/5 Very good
783 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Restaurant
Business Services
Parking Available
Laundry

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Social distancing

Map

Explore the area

Popular LocationKKL Lucerne3 min walk
Popular LocationChapel Bridge5 min walk
Popular LocationJesuit Church6 min walk
AirportZurich (ZRH)55 min drive

Choose dates to view prices

  • Single Room, 1 Single Bed

    4.5/5 guest room rating

    Room amenities

    • 150 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room, 1 Single Bed
  • Triple Room

    4.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsTriple Room
  • Comfort Room

    4.4/5 guest room rating

    Room amenities

    • 193 sq ft
    • Sleeps 2
    • 1 Double Bed OR 1 Queen Bed
    More detailsComfort Room
  • Suite

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite
  • Premium Room

    4.8/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Double Bed OR 1 Queen Bed
    More detailsPremium Room
  • Junior Suite

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsJunior Suite

About this area

Lucerne

Located in Lucerne, Waldstaetterhof Swiss Quality Hotel is in the city centre and on a lake. KKL Lucerne and Swiss Transportation Museum are cultural highlights, and some of the area's notable landmarks include Chapel Bridge and Lion Monument. Take the opportunity to explore the area for water adventures such as sailing and other activities like skiing.

Visit our Lucerne travel guide
Map
Popular Location

What's nearby

  • KKL Lucerne - 3 min walk
  • Chapel Bridge - 5 min walk
  • Jesuit Church - 6 min walk
  • Lucerne Town Hall - 7 min walk
  • Rosengart Collection - 7 min walk

Getting around

  • Lucerne Station - 2 min walk
  • Zurich (ZRH) - 55 min drive

About this property

Waldstaetterhof Swiss Quality Hotel

3.5-star Lakefront hotel, walk to Chapel Bridge
A restaurant, self parking and conference space are available at this smoke-free hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance. All 99 rooms offer free WiFi, room service and flat-screen TVs. Other amenities available to guests include coffee/tea makers, safes and phones.
Waldstaetterhof Swiss Quality Hotel offers 99 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CHF 19.00 per day

Food and drink

  • Free local cuisine breakfast available 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
  • 1 restaurant
  • Room service available

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Linens

Bathroom

  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Children staying at the hotel must be confirmed by property staff before booking.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CHF 19.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector and a fire extinguisher
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Frequently asked questions

Can I cancel my reservation for free at Waldstaetterhof Swiss Quality Hotel and receive a full refund?
Yes, Waldstaetterhof Swiss Quality Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Waldstaetterhof Swiss Quality Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for CHF 19.00 per day.
What time is check-in at Waldstaetterhof Swiss Quality Hotel?
Check-in is from 2:00 PM to 10:00 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 11 AM.
Where is this hotel located?
Located in the heart of Lucerne, this hotel is within a 5-minute walk of KKL Lucerne and Chapel Bridge. Lion Monument and Swiss Transportation Museum are also within 2 miles (3 km). Lucerne Station is only a 2-minute walk and Werftestrasse Luzern Station is 9 minutes.

Guest reviews

Overall score and ratings for Waldstaetterhof Swiss Quality Hotel

4.2
Very good
5 - Excellent
335
4 - Good
348
3 - Okay
65
2 - Mediocre
26
1 - Poor
9
4.5
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff personnel doesn't help much when required for some information

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was one of the best hotels that I stayed in while in Switzerland. It was convenient to the train, clean, and solid amenities. It had complimentary waters, kettle for tea and coffee. The breakfast was good and the room was very clean. I loved the shades that I could use to block out sunlight and the bathroom had ample counter space. Additionally, WiFi was strong. I would definitely recommend it to other travelers.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location

Room was great and big. Lots of warm water in the shower :) location was PERFECT! Right beside the train station. Near the river and Chapel Bridge. Beautiful scenery. Hospitable and helpful reception. Breakfast was great as well. Lots of choices.

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Staff, city provides free wifi all over town, free transportation with a hotel stay. Friendly staff, within walking distance to every main attraction. Only small detail is a small bathroom, but clean and worked for us, so no big deal. Across the street from main train station. Amazing location.

Stayed 2 nights in Dec 2019