Title: Waldstaetterhof Swiss Quality Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=921636&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Waldstaetterhof Swiss Quality Hotel Lakefront hotel with 24-hour front desk and restaurant ## Photo gallery for Waldstaetterhof Swiss Quality Hotel ![Interior - Waldstaetterhof Swiss Quality Hotel (Lucerne)](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/fc6119b3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Waldstaetterhof Swiss Quality Hotel (Lucerne)](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/3059261d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, free WiFi, bed sheets - Waldstaetterhof Swiss Quality Hotel (Lucerne)](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/4443ad91.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Waldstaetterhof Swiss Quality Hotel (Lucerne)](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/c0afae68.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Waldstaetterhof Swiss Quality Hotel (Lucerne)](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/adaefed4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near KKL Lucerne and Chapel Bridge, Waldstaetterhof Swiss Quality Hotel offers a peaceful lakeside setting. Guests enjoy dry cleaning, conference facilities, and a restaurant perfect for unwinding after exploring with the hotel's bike rental service. ## Reviews 8.8 Excellent ## Popular amenities - Bar - Parking available - 24/7 front desk - Room service - Laundry £164 includes taxes & fees 18 Dec - 19 Dec ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=921636&PinnedHotelID=921636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=921636&PinnedHotelID=921636&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=921636&PinnedHotelID=921636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=921636&PinnedHotelID=921636&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=921636&PinnedHotelID=921636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=921636&PinnedHotelID=921636&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=921636&PinnedHotelID=921636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=921636&PinnedHotelID=921636&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ### View all photos for Single Room, 1 Single Bed ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/f29a969f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, 1 Single Bed 9.8 Exceptional 11 reviews ### Highlights Heating Flat-screen TV Renovated in 2024 Fan Private bathroom Coffee/tea maker Desk Daily housekeeping - 150 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Triple Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/f6df75c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 9.6 Exceptional 4 reviews ### Highlights Heating Flat-screen TV Renovated in 2024 Fan Hairdryer Private bathroom Deep-soaking bath Coffee/tea maker - 301 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Comfort Single Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/2bc14538.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room - Sleeps 1 ### View all photos for Junior Suite ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/c78b8428.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 3 reviews ### Highlights Heating Flat-screen TV Renovated in 2024 Fan Separate bedroom Shower/bath combination Deep-soaking bath Hairdryer - 377 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Comfort Single Room Courtyard Side ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/f29a969f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room Courtyard Side 9.4 Exceptional 3 reviews ### Highlights Heating Flat-screen TV Renovated in 2024 Fan Private bathroom Coffee/tea maker Desk Daily housekeeping - 150 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Comfort Double Room Courtyard Side ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/15bd5668.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room Courtyard Side 8.0 Very good 7 reviews ### Highlights Heating Flat-screen TV Renovated in 2024 Fan Hairdryer Private bathroom Coffee/tea maker Desk - Sleeps 2 - 1 Double Bed OR 1 Queen Bed ### View all photos for Comfort Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/59d392bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room - Sleeps 2 ### View all photos for Premium Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/21c589d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - Sleeps 2 ### View all photos for Comfort Single Room Courtyard Side ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/344d8e63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room Courtyard Side - Sleeps 1 ### View all photos for Comfort Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/15bd5668.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 9.0 Wonderful 20 reviews ### Highlights Heating Flat-screen TV Renovated in 2024 Fan Deep-soaking bath Private bathroom Coffee/tea maker Desk - 193 sq ft - Sleeps 2 - 1 Double Bed OR 1 Queen Bed ### View all photos for Suite ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/c78b8428.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.6 Excellent 4 reviews ### Highlights Separate sitting area Heating Free rollaway/extra beds Flat-screen TV Renovated in 2024 Fan Separate bedroom Hairdryer - 377 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Premium Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/f6df75c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 7.6 Good 8 reviews ### Highlights Heating Flat-screen TV Renovated in 2024 Fan Hairdryer Private bathroom Deep-soaking bath Coffee/tea maker - 269 sq ft - Sleeps 2 - 1 Double Bed OR 1 Queen Bed ### View all photos for Comfort Double Room Courtyard Side ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/2bc14538.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room Courtyard Side - Sleeps 2 ### View all photos for Suite ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/639c9fdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - Sleeps 2 ### View all photos for Junior Suite ![Flat-screen TV](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/ad19e397.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ### View all photos for Triple Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/930000/921700/921636/21c589d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - Sleeps 3 ## You may also like Ad ![Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down duvets, in-room safe, individually decorated](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6370000/6368800/6368747/17fa7e78_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Schlüssel Lucerne - Free WiFi - Restaurant - Air conditioning - Room service 9.0 Wonderful 219 reviews £131 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Lucerne-Hotels-Hotel-Schlussel.h6368747.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=4477&destination=Lucerne&destType=MARKET&latLong=47.05225,8.30614&searchId=66600db6-9cdb-460d-8cd9-bd4c6376629d&top_cur=GBP) Ad ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1390000/1388200/1388165/4088c5d1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Blu Hotel, Lucerne Lucerne - 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Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 860 reviews £241 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Lucerne-Hotels-Grand-Hotel-National.h1078913.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=4477&destination=Lucerne&destType=MARKET&latLong=47.05225,8.30614&searchId=66600db6-9cdb-460d-8cd9-bd4c6376629d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Waldstaetterhof-Swiss-Quality-Hotel.h921636.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-Waldstaetterhof-Swiss-Quality-Hotel.h921636.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.04952%2C8.30941&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NbglccJ9lZ5TAWxsWQeu_cVvwC8=) Zentralstrasse 4, Lucerne, LU, 6004 #### What's nearby - Chapel Bridge \- 3 min walk \- 0.2 miles - Jesuit Church \- 3 min walk \- 0.2 miles - KKL Lucerne \- 3 min walk \- 0.2 miles - Lucerne Town Hall \- 5 min walk \- 0.3 miles - Lake Side Promenade \- 9 min walk \- 0.5 miles #### Getting around - Lucerne (QLJ-Lucerne Train Station) - 2 min walk - Zurich Airport (ZRH) - 68 min drive #### Restaurants - ‪Heini - ‬4 min walk - ‪JOE & THE JUICE - ‬5 min walk - ‪Tibits - ‬4 min walk - ‪Starbucks - ‬1 min walk - ‪McDonald's - ‬2 min walk ## About this property ### Waldstaetterhof Swiss Quality Hotel Hotel by the lake, remodelled in 2024 Dry cleaning/laundry services, a bar and conference space are just a few of the amenities provided at Waldstaetterhof Swiss Quality Hotel. The on-site local and international cuisine restaurant, Gleis 1, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi. Additional perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - A front desk safe, a banquet hall and luggage storage - Meeting rooms, tour/ticket information and smoke-free property - Guest reviews give top marks for the helpful staff Room features All 91 rooms boast comforts such as free WiFi and safes. Extra conveniences in all rooms include: - Heating and fans - Bathrooms with free toiletries - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/5100/5051/7e410d15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Monopol Lucerne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 704 reviews £197 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=5051&PinnedHotelID=5051&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/10000/4900/4813/bda3627e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Central Luzern Lucerne - Breakfast included - Free WiFi - Parking available - Bar 9.2 Wonderful 1,002 reviews £190 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=4813&PinnedHotelID=4813&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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CHF 25 for adults and CHF 25 for children - A bar/lounge - A restaurant ### Restaurants on site - Gleis 1 ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Conference space - Meeting rooms ### Outdoors - On a lake ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in public areas - Lift - Wheelchair-accessible path of travel ### More - 6 floors - Banquet hall - Built in 1898 - No plastic coffee stirrers - No plastic drinking straws - Renovated entire property - September 2024 - Smoke-free property - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Toilet paper - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Limited room service ### More - Desk - Fan - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CHF 15.00 per pet, per night ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 2.50 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 25 for children - Self-parking fee: CHF 40 per day - Pet fee: CHF 15.00 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector and a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars. ### Property is also known as Hotel Waldstaetterhof Waldstaetterhof Waldstaetterhof Hotel Waldstaetterhof Swiss Quality Waldstaetterhof Swiss Quality Hotel Waldstaetterhof Swiss Quality Hotel Lucerne Waldstaetterhof Swiss Quality Lucerne Waldstaetterhof Swiss Quality Waldstaetterhof Swiss Quality Hotel Hotel Waldstaetterhof Swiss Quality Hotel Lucerne Waldstaetterhof Swiss Quality Hotel Hotel Lucerne ## Frequently asked questions ### Is Waldstaetterhof Swiss Quality Hotel pet-friendly? ### How much does it cost to stay at Waldstaetterhof Swiss Quality Hotel? ### How much is parking at Waldstaetterhof Swiss Quality Hotel? ### What time is check-in at Waldstaetterhof Swiss Quality Hotel? ### What time is check-out at Waldstaetterhof Swiss Quality Hotel? ### Where is Waldstaetterhof Swiss Quality Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Waldstaetterhof Swiss Quality Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 485 8 - Good 394 6 - Okay 85 4 - Poor 29 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Nathan 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was friendly and attentive. The hotel was very nice and cozy. ##### Nathan Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Morris 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel very clean, great staff, 10 out of 10 will recommend to everybody that I know that will be staying in Lucerne! ##### Morris Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Stacey 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is very beautiful conveniently located in the city. Room was quiet, clean and the bed was very comfortable. ##### Stacey Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Onix A 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean Room, very close to Pier and Train Station. Walkable to restaurants and tourists areas. Great service! ##### Onix A Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Chingting 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location and good service,there is a Migros supermarket nearby.It is really great for travelers in to get something like food and drink in the budget. ##### Chingting Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Larry 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect stay. Location is right next to railway station. Walkable to all historic places in Lucern. Wonderful people. Extremely clean. What a Swiss hotel should be. ##### Larry Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Wyatt 15 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location at a great price compared to the rest of town. Very clean and safe area with plenty to do within a two minute walk. ##### Wyatt Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Jim 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean, brought up a fan to cool room. Maybe shut air down too early ##### Jim Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Verified traveller 21 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay An amazing stay!! The room is clean, comfy bed and surprisingly spacious considering being located right next to the main train station. The staffs as well really friendly and helpful, would highly recommend x ![](https://a.travel-assets.com/ugc/hotel-reviews/2e0d66c2-7fd6-49e2-bbcf-2329a722d81c-1747823781042.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in May 2025 ### 8/10 Good #### Vijay 10 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Good facilities ##### Vijay Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Saira 31 Dec 2024 Liked: Staff & service, property conditions & facilities Great location and the hotel is very nice as well. We enjoyed our stay here immensely ##### Saira Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Sharon 7 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ideal central location. Walkable everywhere. Staff friendly and helpful ##### Sharon Stayed 2 nights in Jun 2025 ### 8/10 Good #### Juan 25 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was comfortable and clean, but basic. Staff was very friendly and helpful. ##### Juan Stayed 3 nights in May 2025 ### 8/10 Good #### Michael 16 Jul 2025 Liked: Cleanliness, property conditions & facilities The hotel and suite were beautiful. The design was both modern and cozy The breakfast was amazing with every type of fruit imaginable. Would love to have access to coffee machine throughout the day. The staff was professional and helpful if asked, but lacked a concierge feel for assisting in guests stay in the area. ##### Michael Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Marjann 16 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location right by the train station and downtown. Beautiful hotel and very friendly staff, even got upgraded to a small suite! ##### Marjann Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Lisette 11 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel has a great location ##### Lisette Stayed 2 nights in Oct 2024 ### 8/10 Good #### Peter 21 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a spacious room with good facilities. Clean, well cared for property in a great location ##### Peter Stayed 3 nights in Mar 2025 ### 8/10 Good #### Daniel 24 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Good value in Lucerne This is a really nice affordable hotel (affordable for Lucerne). The staff was really helpful. The room was comfortable with AC that worked and great black-out blinds. The show was impossibly small... ##### Daniel Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Jason 26 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great experience and friendly people. Awesome location by train station. ##### Jason Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Elaine 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This room was pristine and modern with a safe with no extra charge.It was a small bedroom with a large t.v on the wall but we also had a seperate office room with 2 small arm chairs and a t.v also.The shower room was very modern and exceptionally clean. The hotel itself was very close to the busy train station and walkable in 5 minutes.Lovely breakfast area with a small buffet breakfast.Would reccomend this hotel.Remember to bring a swiss plug adapter bcos our european 2 pin plugs didnt fit into their funny shaped sockets!! We bought one at reception for 10 sf ##### Elaine Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Lisa 21 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service and so close to everything. ##### Lisa Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Afshan 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check-in was very quick and easy. The receptionist greeted us with a smile and even apologised that it was raining in Lucerne. Good size room comfortable bed. Remember that Swiss plugs are different to a lot of EU countries. Thankfully we managed to pick one at London airport. Location was excellent right next to the train station. It’s a 5 minute walk to the Chapel bridge. It’s my birthday today and when I went to check out the gentleman at reception gave me a birthday card and a chocolate which was such a nice gesture. I recommend this hotel and will most definitely stay there again. ##### Afshan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ryan 30 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was comfortable, the staff was friendly and the hotel was conveniently located near the train station, the bus station and the river. We would definitely stay here again. ##### Ryan Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Cynthia 28 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superb The staff was so welcoming and helpful. The hotel and room was gorgeous. Would definitely stay here again and highly recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/87B4AAD9BCAE211A5EBCB0718D7B83511FF8CA231732785860691.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/132A0B5FB6EEE5E488867B82D16C6F8DA6F9C5241732785861724.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/66A2569098BEBBDC2BA6BA93E8E276CDD952A84E1732785860788.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/545866A3DFCB3EA9F187BD0B49CDE6656BD25DFF1732785858317.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cynthia Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Charles 5 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice hotel, right next to the train station and many bus routes. While an older hotel, the rooms are up to date and well appointed. Staff very friendly and helpful. We were happy with our visit. ##### Charles Stayed 2 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Hotel Bären - The Bear Inn](https://www.expedia.co.uk/Wilderswil-Hotels-Hotel-Baren-The-Bear-Inn.h972122.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [BEAUSiTE Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Parkhotel-Beau-Site.h6416247.Hotel-Information) > > [Alpen Resort & Spa Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Pension Heino](https://www.expedia.co.uk/Saas-Grund-Hotels-Pension-Heino.h4241250.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Le Petit CHARME-INN](https://www.expedia.co.uk/Zermatt-Hotels-Le-Petit-CHARME-INN.h1595251.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [Swiss Holiday Park Resort](https://www.expedia.co.uk/Morschach-Hotels-Swiss-Holiday-Park-Resort.h3568573.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [Dorint Blüemlisalp Beatenberg/Interlaken](https://www.expedia.co.uk/Beatenberg-Hotels-Dorint-Bluemlisalp-BeatenbergInterlaken.h28340.Hotel-Information) > > [Radisson Blu Hotel Reussen, Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-Radisson-Blu-Hotel-Reussen.h31357081.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Wellness Hotel Alpenhof](https://www.expedia.co.uk/Zermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information)