Overview of Altstadt Hotel Magic Luzern

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Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board

Altstadt Hotel Magic Luzern

3 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Business Services
  • Parking Available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationLucerne Town Hall1 min walk
    Popular LocationRosengart Collection1 min walk
    Popular LocationChapel Bridge2 min walk
    AirportZurich (ZRH)50 min drive

Choose dates to view prices

  • Suite, 1 Queen Bed

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuite, 1 Queen Bed
  • Quadruple Room

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsQuadruple Room
  • Standard Double Room

    4.4/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room

About this area


Altstadt Hotel Magic Luzern is located near the boardwalk and in an area with good shopping. KKL Lucerne and Swiss Transportation Museum are cultural highlights, while Chapel Bridge is a notable landmark. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and sledging.
Popular Location

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Rosengart Collection - 1 min walk
  • Chapel Bridge - 2 min walk
  • Saint Peters Church - 2 min walk
  • Jesuit Church - 2 min walk

Getting around

  • Lucerne Station - 6 min walk
  • AirportZurich (ZRH) - 50 min drive


  • Mill’Feuille - 3 min walk
  • Opus - 4 min walk
  • Pastarazzi - 4 min walk
  • Wirtshaus Taube - 4 min walk
  • Bachmann - 5 min walk

About this property

Altstadt Hotel Magic Luzern

3-star, adults-only hotel, walk to Chapel Bridge
Along with valet parking, this smoke-free hotel has a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, tour/ticket assistance and multilingual staff are on-site. All 13 rooms offer free WiFi, minibars and TVs with cable channels. Other amenities available to guests include fans, hairdryers and safes.
Altstadt Hotel Magic Luzern offers 13 forms of accommodation with minibars and a safe. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (CHF 27.00 per day)

Things to do

  • Shopping

Family friendly

  • Dry cleaning service


  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • Business centre


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Well-lit path to entrance


  • Smoke-free property

Room amenities


  • Blackout drapes/curtains
  • Fan
  • Heating
  • Linens


  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)


  • 26-inch TV
  • TV channels

Food and drink

  • Minibar


  • Iron/ironing board (on request)
  • Safe

See similar properties



Check-in from 3 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 25


Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; to check in, go to Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne
If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances, Weinmarkt, Lucerne
Front desk staff will greet guests on arrival
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: CHF 27.00 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Frequently asked questions

Can I cancel my reservation for free at Altstadt Hotel Magic Luzern and receive a full refund?
Yes, Altstadt Hotel Magic Luzern offers free cancellation on select room rates, because flexibility matters! Please refer to Altstadt Hotel Magic Luzern cancellation policy on our site for more details about any exclusions or requirements.
Is Altstadt Hotel Magic Luzern pet-friendly?
No, pets are not allowed at this property.
How much is parking at Altstadt Hotel Magic Luzern?
Valet parking is available for CHF 27.00 per day.
What time is check-in at Altstadt Hotel Magic Luzern?
Check-in is from 3 PM - 11 PM. Late check-in is available during limited hours.
What time is check-out at Altstadt Hotel Magic Luzern?
Checkout is at 11 AM. Late checkout is available for CHF 50.00 (subject to availability).
Where is Altstadt Hotel Magic Luzern located?
Located in the heart of Lucerne, this hotel is steps away from Lucerne Town Hall and Chapel Bridge. KKL Lucerne and Lion Monument are also within 15 minutes. Lucerne Station is 6 minutes by foot and Werftestrasse Luzern Station is 12 minutes.
Rating 5 - Excellent. 177 out of 612 reviews
5 - Excellent 29%
Rating 4 - Good. 283 out of 612 reviews
4 - Good 46%
Rating 3 - Okay. 99 out of 612 reviews
3 - Okay 16%
Rating 2 - Poor. 33 out of 612 reviews
2 - Poor 5%
Rating 1 - Terrible. 20 out of 612 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location!
This is a no frills kind of place. There is no front desk, but cleaning service daily. The rooms are cute and themed! The location was perfect!
Stayed 3 nights in Sep 2020

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, property conditions & facilities
Somehow, my boyfriend and I got a tiny room that was painted in all black with black furniture and some really tasteless decoration that was supposed to be "romantic". It felt more like a dungeon. The bathroom did not smell clean (during a pandemic) Luckily, when we asked to change the room, the man at the front desk said we could change for the second night and even promised us a free upgrade and we were pleased. When we arrived the next morning to change rooms, the lady at the front desk was extremely hostile and told us we had to pay extra. We said we just didn't want to stay in a tiny room that was all black, and she said that any other room had a higher price. We said no, and then she gave us the key to the promised suite. The suite was a bit bigger (a normal size in a normal hotel) but the hot tub and the bathroom still smelled a bit off. The whole hotel needs a remodel. The strange decor gimmick just isn't my style.
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
Our stay was perfect! The room was lovely and we enjoyed our stay very much!
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

3/5 Okay

Sad face IconDisliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

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