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Overview of The Hotel Luzern, Autograph Collection

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Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

The Hotel Luzern, Autograph Collection

5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationKKL Lucerne6 min walk
    Popular LocationJesuit Church6 min walk
    Popular LocationChapel Bridge6 min walk
    AirportZurich (ZRH)52 min drive

Choose dates to view prices

  • Junior Suite, 1 King Bed, Park View, Corner

    Room amenities

    • 344 sq ft
    • Park view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Park View, Corner
  • Deluxe Studio, 1 King Bed, Non Smoking, Park View

    Room amenities

    • 258 sq ft
    • Park view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Studio, 1 King Bed, Non Smoking, Park View
  • Standard Room, 1 King Bed, Non Smoking, View

    Room amenities

    • 237 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, View
  • Suite, 1 King Bed, Non Smoking, Garden View (Garden & Park)

    Room amenities

    • 388 sq ft
    • Park view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking, Garden View (Garden & Park)
  • Deluxe Studio, 2 Single Beds, Non Smoking, Park View

    Room amenities

    • 258 sq ft
    • Park view
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Studio, 2 Single Beds, Non Smoking, Park View
  • Suite, 2 Single Beds, Non Smoking (Garden & Park)

    Room amenities

    • 388 sq ft
    • Park view
    • Sleeps 3
    • 2 Single Beds
    More detailsSuite, 2 Single Beds, Non Smoking (Garden & Park)
  • Junior Suite, 2 Single Beds, Non Smoking, Corner

    Room amenities

    • 344 sq ft
    • Park view
    • Sleeps 3
    • 2 Single Beds
    More detailsJunior Suite, 2 Single Beds, Non Smoking, Corner
  • Deluxe Suite, 1 King Bed, Non Smoking, Balcony

    Room amenities

    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Suite, 1 King Bed, Non Smoking, Balcony
  • Junior Suite, 1 King Bed, Non Smoking, Balcony (Penthouse Junior Suite)

    Room amenities

    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking, Balcony (Penthouse Junior Suite)
  • Standard Room, 2 Single Beds, Non Smoking, View

    Room amenities

    • 237 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds, Non Smoking, View

About this area

Lucerne

Located in Lucerne, The Hotel Luzern, Autograph Collection is in the city centre and near a train station. The area's natural beauty can be seen at Burgenstock, while KKL Lucerne and Swiss Transportation Museum are cultural highlights. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like hiking/biking trails nearby. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • KKL Lucerne - 6 min walk
  • Jesuit Church - 6 min walk
  • Chapel Bridge - 6 min walk
  • Franciscan Church - 7 min walk
  • Lucerne Arts Museum - 7 min walk

Getting around

  • Lucerne Station - 5 min walk
  • AirportZurich (ZRH) - 52 min drive

Restaurants

  • Barbès - 4 min walk
  • Tibits - 4 min walk
  • Pastarazzi - 5 min walk
  • Parterre - 6 min walk
  • Restaurant RED - 6 min walk
View in a map

About this property

The Hotel Luzern, Autograph Collection

5-star luxury hotel, walk to Chapel Bridge
A restaurant, a bar/lounge and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and limo/town car service are on-site. All 30 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with satellite channels, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
The Hotel Luzern, Autograph Collection offers 30 forms of air-conditioned accommodation with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (CHF 35 per night)
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: CHF 30 for adults and CHF 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Babysitting/childcare (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Raised toilet seat
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 24 March 2020 to 30 April 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 25 per accommodation, per night
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for CHF 120.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CHF 30 for adults and CHF 15 for children (approximately)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 25 per accommodation, per night
  • Rollaway bed fee: CHF 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hotel Lucerne
Hotel Luzern Autograph Collection Lucerne
Hotel Luzern Autograph Collection
Luzern Autograph Collection Lucerne
Luzern Autograph Collection
The Hotel Luzern, Autograph Collection Hotel
The Hotel Luzern, Autograph Collection Lucerne
The Hotel Luzern, Autograph Collection Hotel Lucerne

Frequently asked questions

Can I cancel my reservation for free at The Hotel Luzern, Autograph Collection and receive a full refund?
Yes, The Hotel Luzern, Autograph Collection offers free cancellation on select room rates, because flexibility matters! Please refer to The Hotel Luzern, Autograph Collection cancellation policy on our site for more details about any exclusions or requirements.
Is The Hotel Luzern, Autograph Collection pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 25 per accommodation, per night.
How much is parking at The Hotel Luzern, Autograph Collection?
Valet parking is available for CHF 35 per night. Limited spots are available.
What time is check-in at The Hotel Luzern, Autograph Collection?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at The Hotel Luzern, Autograph Collection?
Checkout is at noon.
Where is The Hotel Luzern, Autograph Collection located?
Located in the heart of Lucerne, this luxury hotel is within a 10-minute walk of St. James Way, Chapel Bridge, and KKL Lucerne. Lion Monument and Swiss Transportation Museum are also within 2 miles (3 km). Lucerne Station is only a 5-minute walk and Werftestrasse Luzern Station is 8 minutes.
4.4
Excellent
Rating 5 - Excellent. 105 out of 176 reviews
5 - Excellent 60%
Rating 4 - Good. 51 out of 176 reviews
4 - Good 29%
Rating 3 - Okay. 15 out of 176 reviews
3 - Okay 9%
Rating 2 - Poor. 4 out of 176 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 176 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities
The hotels is a very nice hotel in prime location. However, I have to state both positive and negative aspects. Positives: Great location Friendly staff Room with a design. Negatives: Small room size. No place to sit in the room except the bed and one chair. Very dark room. Airplane bathroom. No lobby except the desk of the reception. The hallways between rooms are less than 1 meter wide which makes them very unpleasant place to walk.
Stayed 1 night in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent helpful and friendly staff
The staff gave us suggestions for places to tour while in the area. Then unexpectedly, my wife had a medical emergency and was admitted to the hospital. The staff assisted me with taxi transportation, and because my reservation ended, and there were no more rooms available, they arranged for me to move to a lovely nearby hotel, moving my luggage for me. Amid all of this they did not forget to inquire about how my wife was feeling and they also gave me a much-needed umbrella late at night.
Stayed 4 nights in Oct 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
The staff are amazing they are friendly and very helpful.
Stayed 1 night in Aug 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel different concept.
It was a good stay. Location is good. Less lights but that is their concept. Rooms are. Or child friendly.
Stayed 2 nights in Jun 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contemporary
Great stay in our way back to Zurich. Contemporary hotel.
Stayed 1 night in Nov 2018

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