Search Hotels with Restaurant in Kew

"Overall, very nice stay and good value. The reception staff are very accommodating and kind. Breakfast was a bit busy due to the Easter weekend. Rooms were very clean and well-equipped. "

"Our family needed a refresh, there were stains on the carpet and curtains, the bathroom also needed a fresh lick of paint. Additionally there was a smell in the room, not sure if it was the carpet or air con. The staff were very friendly and helpful, the location of the hotel was great, "

"Happy with everything. thank you"

"Arrived in our room and were immediately disappointed with the quality of the accommodation, the wood furniture was worn and chipped in some places and had a metal screw pointing outwards to keep a cupboard closed, which could have caught someone’s leg. We asked to change the room which the helpful receptionist did, which was slightly better and whilst the furniture was still tired and worn, at least it was safe enough. On a positive note, the view from the room we chose was great overlooking the impressive Tower Bridge. We had a lovely dinner in the hotel’s Vicinity restaurant on the first night and the staff were very friendly. We used the lovely cocktail bar on the first floor a couple of times , staff were very friendly and helpful and would definitely recommend a visit there for a night cap . Overall, the hotel had a lot of good features including the views over the impressive Tower Bridge, however, the worn and tired bedrooms that we were in, was not in keeping with what a major hotel in this landmark location should be . "

"Quality breakfast for London. House keeping could have been better. "

"The location is good"

"Nice hotel and staff rooms need updating "

"The hotel exceeded all expectations. We arrived and our room was not quite ready. The check in staff offered us a voucher for two glasses of champagne while we waited; they then come to find us to tell us the room was ready and they had upgraded us. We had a lovely room with a nice view. On the way back after dinner we stopped at 12th knot for a couple of cocktails and enjoyed the atmosphere and great view over St Paul’s. Our room was on the 9th floor, not the biggest room we have ever stayed at, but a good size, with a nice bathroom and decent amenities. My only comment is that it would be nice if there was a mirror by the desk so that it can be used as a dresser. The bed was comfortable and the hotel quiet, no slamming doors through the night like in other hotels. A very enjoyable stay. "

"The room was very clean and the staff were friendly and nice at check in. Something to be aware of - the noise from the street was quite loud during the night. However I travel with earplugs and was expecting that in a hotel so central in London, so it didn’t cause me any major issues. The heater also wasn’t very warm but the room wasn’t super cold without it. The location is great, a very short walk to King’s Cross, and about a half hours walk into Soho/the west end if you’re in town for theatre!"