London Hotel Guide. Luxury Hotels in Kensington, London, England

The Milestone Hotel is the best hotel in London! From the spectacular staff to the beautifully decorated rooms, the Milestone lives up to its reputation as one of the finest hotels in the world. The food is excellent, the location could not be better, and every area of the hotel is immaculately maintained. When in London, we would never consider staying anywhere other than the Milestone.

The hotel had the feel of being in a nicely appointed home. The staff tried to accommodate our requests. Our only complaint was the room was warm, we couldn't turn the temperature down, and the maintenance man couldn't seem to fix the problem while we were there. The comforter/duvet was too warm at night so the staff provided us with a flat sheet which helped, plus we kept the windows open to let in some cooler air. The bed was very comfortable and the room had a small refrigerator with water and soft drinks. A bottled water was left next to the bed each night.

lovely sitting rooms near the lobby to do your emails, right across from the tube. Very nice staff, very nice decorated rooms.

The hotel had many special little touches. The location was perfect, right near the subway and near many nice shops and restaurants. The staff was very friendly and requests were promptly satisfied. They were willing to hold baggage and even send baggage to the airport for a small fee.

Extraordinary stay Exceptional service an staff Rooms and locations could not be better

Small room but very comfy bed. Room was quiet. Bathroom had a bath. Staff very friendly.

I booked the hotel for a 2-night stay to combine business with an opportunity to spend time in London with my wife. Location was nice and we walked back to the hotel from Theatre-land on the Sunday night. The Superior Double Room was nothing special though the bed was comfortable, little storage space which makes me wonder what the regular double room was like. The road is quiet and there was no traffic noise. Returning to the room on Monday evening it was disappointing the room had not been serviced so a quick turnaround to get changed wasn't as nice as we had hoped, especially since all the tea and milk had been consumed that morning. It was all done by the time we returned that evening. Breakfast is more complicated than it needs to be, the service was bordering on obsequious when all you want is a cooked breakfast and a coffee. What's the point of asking how runny you'd like the yolk and white of a poached egg to be, when you get one egg very runny and the other one almost hard boiled? It's not a major drama but why invite these comments in the first place? The breakfast room is beautifully laid out though the open fires were too much and uncomfortable to sit close to. The problem was the tables which were vacated away from the fires were slow to be cleared and re-laid which meant there were 5 people waiting to be seated for breakfast, waiting in an area close to another open fire. It would look great in December, but not in mid September following a heatwave.

That shower was all marble and as big as a walk in closet The Mercedes that was waiting to take use to the air port was top drawer too

I have stayed for more than four times at Royak Garden hotel and found it an excellent hotel, friendly staff, and very clean. I would recommend it to friends.

Staff are welcoming, accommodation comfortable and well appointed with everything available to make your stay a pleasant one